SoftPerfect Support Forum
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Re: Multiple scan modes for devices with different OS
11 months ago, by Andrew in Network Scanner Forum
The core issue here is that there isn't a straightforward way to determine whether a specific device is running Windows or Linux. While it's theoretically possible to probe ports, such as 22 for SSH or 135 for RPC, to infer the operating system, this approach still involves making connections to each device individually. Not only can this be slow, but the detection remains probabilistic and could
Re: NGCore.exe keeps on running
11 months ago, by Andrew in NetGenius Forum
This behaviour is by design: the core service operates continuously in the background to collect statistics, while the GUI is an optional front-end that runs on demand and connects to the service for user interaction. If you wish to stop the service, we recommend doing so gracefully rather than terminating it via Task Manager. You can stop it through the Services control panel applet, or by run
Re: Display options for Shares permissions
12 months ago, by Andrew in Network Scanner Forum
Assuming you are asking how to save only the filtered items, you can do this by selecting Visible items in the Save dialog, as shown in the screenshot below. Please note that there is no command-line parameter for this functionality. Filters are purely interactive and cannot be applied through command-line operations.
Re: Display options for Shares permissions
12 months ago, by Andrew in Network Scanner Forum
It isn't possible to display the share status in a separate column. However, if you're looking for a specific type of shared folder, you can use the share filter instead. From the main menu, select View > Quick Host Filter > Shared Folders, then choose the types you wish to display, as illustrated below. To view folders with a lock icon, select Restricted. Otherwise, choose Common or W
Re: Display options for Shares permissions
12 months ago, by Andrew in Network Scanner Forum
Could you please attach a screenshot showing the current display, including the shared folder icon and the area where you expect to see the permission or lock icon?
Re: Crashes when Windows Explorer closes/refreshes
12 months ago, by Andrew in NetWorx Forum
Thank you for the dump files. I remember we've addressed a few issues related to Windows Explorer crashes following the release of version 7.3. Could you please try the latest build and let me know if it resolves the problem?
Re: Automation via command line
12 months ago, by Andrew in RAM Disk Forum
As far as I recall, with large disk images there's a possibility that the command may complete before the disk is fully accessible. If you're using a batch file, here's an example script you can use to wait until the drive becomes available. The idea is to execute this batch file at startup - it will wait for the specified drive letter to become accessible, and only then proceed to launch any depe
Re: Problem with Windows Defender: false positive detection of "Wacatac" trojan
1 year ago, by Andrew in Network Scanner Forum
We regularly work with antivirus vendors to reduce false positives. Our installer and application are fully transparent. There is no encrypted code, and all files are digitally signed with an EV certificate, offering the highest level of publisher verification available. Unfortunately, some antivirus engines still flag it due to behavioural heuristics, as it includes functions like port scanni
Re: Finding the logon server of remote machines
1 year ago, by Andrew in Network Scanner Forum
It looks like you have forgotten the space here: proc.execute("nltest /Server:" & Input.Current & "␣/dsgetdc:" Without the space your comand was like this, which only prints "The command completed successfully": C:\>nltest /server:someservername/dsgetdc: The command completed successfully
Re: Feature Request: Display application hotkey
1 year ago, by Andrew in Network Scanner Forum
It is actually possible to group both bookmarks and custom applications. Simply specify a vertical bar to create groups of items. For example, try naming your bookmarks as: Network A | Subnet 1 Network A | Subnet 2 or naming your applications as FTP clients | FileZilla FTP clients | Total Commander
Re: Count the megabytes written to RAM disk
1 year ago, by Andrew in RAM Disk Forum
Here is the new build, which displays the current I/O speed and session totals. You can click the I/O speed numbers or the total numbers at the bottom of the RAM Disk app window to toggle between them. Note: You may need to reboot twice for the new feature to function correctly, due to the driver update procedure.
Re: Count the megabytes written to RAM disk
1 year ago, by Andrew in RAM Disk Forum
I believe I can address both questions here: 1. CrystalDiskInfo does not detect RAM disks because they are virtual devices. These disks lack physical attributes such as serial numbers and power-on counters, and they do not support S.M.A.R.T. monitoring. 2. If you redirected your Firefox profile using a symbolic link or an NTFS junction point, most monitoring tools (including Windows Task Man
Re: Count the megabytes written to RAM disk
1 year ago, by Andrew in RAM Disk Forum
At the moment, there is no feature that specifically tracks the amount of data written daily to a RAM disk. Could you perhaps elaborate on the practical use case for this? It might be better to implement a display of total I/O statistics across all configured RAM disks, perhaps in the About dialog, for curious users to see how much writing their SSD has been spared.
Re: Automatic Firefox start setting with RAMdisk on startup
1 year ago, by Andrew in RAM Disk Forum
Generally, if you configure the RAM disk to start At Startup rather than At Logon, it should work fine, as the RAM disk will be created in the early stages of the system boot-up process. However, timing issues are possible. So, for the best reliability, it is preferable to launch Firefox using the Automatically Starting Applications feature.
Re: pfSense with SNMP v3 - Interfaces not populating
1 year ago, by Andrew in NetWorx Forum
Yes, SHA and SHA1 refer to the same algorithm. As confirmed by the connection test, if it returns details, then the credentials are valid. The SNMP walk data you provided also appears correct. We tested it with net-snmp and believe we've identified the cause. When using SNMPv2c and SNMPv3, we issue a bulk request to retrieve the interface table. For some reason, net-snmp is not handling the def
Re: pfSense with SNMP v3 - Interfaces not populating
1 year ago, by Andrew in NetWorx Forum
That's odd. Would you be able to dump the ifTable using snmpwalk and post it here, please? snmpwalk -v3 -l authPriv -u <username> -a <auth_protocol> -A <auth_password> -x <priv_protocol> -X <priv_password> <device_IP> .1.3.6.1.2.1.2.2
Re: "Unhandled exception" error on Linux
1 year ago, by Andrew in Network Scanner Forum
Thank you for sharing your findings. It's now clear where the crash occurs. However, the root cause appears to lie within third-party code. On Linux and macOS, our application uses an open-source library called libsmb2 to discover shared folders. This generally works well, but in rare instances, closing the connection (the Destroy method internally calls smb2_destroy_context from libsmb2) leads to
Re: "Unhandled exception" error on Linux
1 year ago, by Andrew in Network Scanner Forum
Thank you for sharing the configuration file. Unfortunately, the issue is still not reproducible on our end, which suggests it may be related to a specific setting on your system or a particular device on your network. To help us investigate further, we have prepared a debug build that provides additional information in the error message. Please follow the steps below: Download the debug nets
Re: "Unhandled exception" error on Linux
1 year ago, by Andrew in Network Scanner Forum
Thank you for your kind words and for the detailed explanation. I would recommend updating to Parrot Linux 6.3, as it includes several fixes that may address the issue you're experiencing. If the problem persists after the update, please do let us know. We'll be happy to investigate further using a debug build, as we're committed to resolving even rare and hard-to-reproduce bugs.
Re: "Unhandled exception" error on Linux
1 year ago, by Andrew in Network Scanner Forum
I have tested the app on Parrot Linux 6.3 and can confirm the issue with some windows missing the close button. It appears that certain themes do not draw any window decorations, including the button for popup windows. As a workaround, you can close the windows using Alt + F4, or launch mate-appearance-properties in a terminal, select the current theme, then click Customise, go to Window Bord
Re: "Unhandled exception" error on Linux
1 year ago, by Andrew in Network Scanner Forum
Unfortunately, we're unable to reproduce the problems you've described. The Credential Manager window does include a close button as shown in the attached screenshots, and we have not encountered any "Unhandled exception: Access violation" errors during network scans using the default settings. To help us investigate further, could you please provide the following details: Your exac
Disable macOS Dock icon - Done
1 year ago, by Andrew in NetWorx Forum
We have added a checkbox in the icon notification that disables icon visibility checks, which should improve compatibility with the ICE menu bar. We have also added a check for full-screen apps, so opening an app in full-screen mode should no longer send NetWorx to the Dock. Please download the new build here.
1 year ago, by Andrew in NetWorx Forum
Thank you for reporting this issue. It appears this is indeed an edge case we hadn't fully considered. The behaviour you're describing makes sense - when ICE menu bar hides the menu bar, NetWorx may mistakenly interpret this as the icon being unavailable and triggers the Dock appearance as a fallback. We'll look into whether there's a reliable way to detect this and prevent this transition f
Re: Histogram color setting for both-ways values
1 year ago, by Andrew in NetWorx Forum
Thank you for your feedback. I understand it may feel like a missing feature, but the colour selection option was removed because it didn't serve a practical purpose and, in many cases, made the graph more difficult to interpret. As shown in the screenshot below, when upload and download values overlap, the dominant direction is displayed in the foreground, with the lesser direction visible in
Re: Speed units in exported data
1 year ago, by Andrew in Connection Quality Monitor Forum
They are in bytes per second.
Application window position is not retained after reboot - Fixed
1 year ago, by Andrew in NetWorx Forum
Please try the latest build and let me know how it works for you. It should correctly retain the graph's position anywhere on the screen even with multiple monitors.
Re: Application window position is not retained after reboot
1 year ago, by Andrew in NetWorx Forum
Thank you for providing the additional information. It appears we've identified the cause of the issue. I will post an update in the next couple of days.
Re: Application window position is not retained after reboot
1 year ago, by Andrew in NetWorx Forum
Assuming you are referring to NetWorx graphs, they should reopen in the same position they were in before the reboot. If they are appearing elsewhere, please provide screenshots showing their positions before and after the restart so we can investigate further.
Version 7.2.2 doesn't show any measurements - Fixed
1 year ago, by Andrew in NetWorx Forum
Thank you all for sharing your findings here. I believe we've identified the root cause of the issue - it was a simple oversight, for which I sincerely apologise. We inadvertently relied on the IPv6 adapter index when querying usage statistics. In a typical dual-stack system, the IPv4 and IPv6 adapter indices are the same, and everything works well. However, in these cases, when IPv6 is unavail
Re: Version 7.2.2 doesn't show any measurements
1 year ago, by Andrew in NetWorx Forum
This issue is related to the fact that we have updated the adapter selection process in version 7.2.2. As a result, only online network adapters with a valid IP address can now be monitored. To exclude any confusion with old adapter names, could you all please try the portable version? Launch it, open the adapter selection dialog, check all the adapters you wish to monitor and let us know how i