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Did not receive the licence key, order confirmation or invoice after purchasing

If you purchased our software product and haven't received any emails about your purchase from our merchant PayPro Global, first of all please have a look in your junk mail folder. Even the best spam filters make occasional mistakes and flag legitimate emails.

If the expected email isn't in the spam folder, you can check your order status, view the invoice and retrieve the licence key with this older lookup facility.

If the order lookup facility cannot find your order, or if you have further questions, please contact our support desk for assistance.

Article details

Article ID: 35

Category: Purchasing and pricing

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