Contact Centre

Knowledge Base

Find the answer in our Knowledge Base:
 

← Go back

Purchasing and pricing

Articles in this category:

Licence life span and free updates period

All licences are valid indefinitely (lifetime) and come with one year of free updates. This means, any licence will work perpetually with any version released within one year from the date of the pur...

Activation: how to enter the licence key

After you purchased a licence for one of our software products, the licence key is sent to the email address you specified in the order form. This licence key is the only thing you need for activation...

Still waiting: licence key, order confirmation or invoice has not arrived

If you purchased our software product and haven't received any emails about your purchase from our merchant PayPro Global, first of all please check your junk mail folder. Even the best spam filters m...

Reinstalling a single licence or moving it to another computer

A single device licence grants you rights to install and use the software on one device at any given time. This means the software can be reinstalled on the same device again as many time as you wish....

Renewing your licence with a discount

If previously purchased a licence for one of our products, you can renew it for another year with a 50% discount. Check the product's About menu to see when your free updates period expires. Once it e...

Trial and full software versions

We value customer satisfaction and encourage our users to try the software before buying it. Trial versions of all our commercial products are available for download. Some products have infinite trial...

Discounts for customers

We offer a 50% discount to students, staff members and representatives of accredited educational institutions, public libraries and non-profit organisations. To receive the discount code, you need to...

Conditions and discounts for resellers

We work with resellers from different countries around the world. Resellers provide their customers with native language support for issues involving our products and give the customers an opportunity...