Purchase and refund policy: Try before you buy
We take customer satisfaction very seriously, and thus provide free trial versions of all our products for our customers to evaluate the software before making a purchase.
We strongly encourage everyone to download the free trial, try it on the operating system you intend to use it on, and ensure you are happy with the product, i.e.:
- it fits your needs,
- it suits your level of expertise,
- it is compatible with your hardware, network configuration and other software you already have.
Due to expenses involved in payment processing we do not provide refunds unless there is a technical problem with our software that could not be discovered during the trial period and cannot be resolved after the purchase.
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