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Purchase and refund policy: Try before you buy

We take customer satisfaction very seriously and thus provide free trial versions of all our products for our customers to evaluate the software before making a purchase.

We strongly encourage everyone to download the free trial, try it on the operating system you intend to use it on, and ensure that you are happy with the product, i.e.:

  • it satisfies your needs,
  • it suits your level of expertise,
  • it is compatible with your hardware, network configuration and other software you already have;
  • you are not going to “change your mind” later.

Due to expenses involved in payment processing we do not provide refunds unless there is a technical problem with our software that could not be discovered during the trial period and cannot be resolved after the purchase.

Article details

Article ID: 41

Category: Purchasing and pricing

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