How do I find my licence key code

2 posts · Closed

TageA Guest
18 Jun 2020

I have purchased a licence for NetGenius some time ago. Unfortunately, then I just took a screenshot of the given license code. Anyway, I re-typed the code, pasted this into the licence key window, but got an error "invalid license code".

I now see in retrospect that the end key tag is not on my screenshot, which means the end of key code might have also been lost. So my question now is, where do I find my licence key code? It's not in my invoice email.

Andrew SoftPerfect
18 Jun 2020

The licence code is sent in a separate e-mail. In case you have not received or lost it, I have just re-sent you the e-mail with the code.

In the future, if you don't receive your licence key or happen to lose it, you can use the order lookup page to retrieve your licence key.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.