Cannot find license number after purchase
5 posts · Closed
I purchased a license and received a receipt, but can't find the license number. I tried the Account No and Order ID from the invoice, but both were rejected as invalid license numbers.
How do I obtain my license number?
My mistake. I found the license key in my Order Confirmation.
I'm glad you found your key. And thank you for the purchase.
In case someone else can't find their licence key: it is in the confirmation email sent to the address you specified in the purchase form. The key is the alphanumeric sequence between two markers:
------ KEY BEGIN KEY ------ this is the licence key ... ... it spans over several lines ------ KEY END KEY ------
Simply copy the whole key, together with the markers, and paste it into the app. No need to type it in manually.
This article has a bit more details: Activation: how to enter the licence key
I like Networx but find it very frustrating to have to enter the network key again after each upgrade. Surely a programmed check could determine if the product is already licenced.
This shouldn't be normally happening. If you simply install a newer version of NetWorx over an older one, it should pick up everything, including the licence.
However, if you uninstall it first, or start using a portable version instead of the installed one or vice versa, it may create a new database and thus require a licence to be re-entered.
Hope this helps.