Support for older version after site licence purchase

2 posts · Closed

Kento Guest
13 Mar 2018

We are planning to purchase a site licence. We need your permanent support.

I know that the latest version is [4.04], but if there is a bug, we want to apply [4.03].

Our testing went well. Does it matter? Could you support that the release server applied version [4.03]?

Let me know, please.
KENTO

Andrew SoftPerfect
13 Mar 2018

You can use version 4.0.3 if you wish, however if there is a bug that needs to be fixed, you will need to upgrade to 4.0.4 or a version that is the latest at the time. This may require a licence renewal.

In other words, we don't retrospectively fix bugs in older versions. Instead, all fixes are done in the latest version and that's the version we recommend using.

Having said that, both 4.0.3 and 4.0.4 are stable versions and you can use whichever you prefer.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in RAM Disk if you have a similar question.