Upload bandwidth is not showing on the usage graph

Started by Alex

Alex

Upload bandwidth is not showing on the usage graph 12 April 2021, 11:55

Hi there,

I'm testing NetGenius on a couple of devices, and noticed on my laptop a Dell XPS 15 9560 the upload bandwidth on the wireless network never shows up on the usage graphs. This doesn't happen on a desktop I have running wired connection.

Do you guys have any tips where I could start looking at to resolve this issue?

Regards,
Alex

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Ann

Re: Upload bandwidth is not showing on the usage graph 12 April 2021, 11:58

Admin
Registered: 10 years ago
Posts: 937

It is likely that there is another network filter installed on your laptop. It could be a VPN client, antivirus, firewall, or other security software.

Those applications usually intercept network traffic for encryption (VPN) or analysis (antivirus, firewall). In such case, the traffic simply does not reach the NetGenius driver, so upload data cannot be recorded by it.

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