SoftPerfect Support Forum

SoftPerfect NetGenius

VPN and connection monitoring

Started by Lebel

Lebel

VPN and connection monitoring 11 September 2022, 16:19

Registered: 3 years ago
Posts: 2

Hi,
I have just started my Virtual Private Network services (not been in use for several months). After that, my internet connection is no longer monitored by NetGenius.

Before, I could watch my connection for Google Backup&Sync, Microsoft One Drive, etc in NetGenius and it worked well. But now, with VPN on, I see these services as running and functioning, but not monitored by NM.

What is causing this problem? Is it possible to fix it?

Reply Quote

Andrew

Re: VPN and connection monitoring 12 September 2022, 13:14

Admin
Registered: 20 years ago
Posts: 2 031

It is a common issue with VPN clients, because they intercept network connections from other apps, encrypt them and then send within a secure tunnel.

Depending on how a specific VPN client is implemented, usually this can be seen either as:

no network activity in the apps, but network activity in the VPN client; or
network activity in the apps, and then the same network activity in the VPN client.

You could try our NetWorx, which is a similar network monitor but implemented differently, so it may be better compatible with your VPN software.

Reply Quote

Print view of this page

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

Be polite.
Do not spam.
Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

Disable BBcode in this message Disable smileys in this message

Help information

Spam prevention: please enter the following code in the input field below.

 **     **        **  **     **  ********   **     ** 
 **     **        **   **   **   **     **  **     ** 
 **     **        **    ** **    **     **  **     ** 
 *********        **     ***     **     **  **     ** 
 **     **  **    **    ** **    **     **  **     ** 
 **     **  **    **   **   **   **     **  **     ** 
 **     **   ******   **     **  ********    *******

Enter the code:

Message:

SoftPerfect Support Forum

SoftPerfect NetGenius

VPN and connection monitoring

Reply to this topic

Software Products

Free Tools

Online Store

Help & Support

Download

SoftPerfect