Repeated drops on the graph after changing from bytes to bits

lukalexandre

Repeated drops on the graph after changing from bytes to bits 25 January 2023, 07:38

Registered: 2 years ago
Posts: 19

Graph has a problem: it shows repeated drops and spikes after changing the units from bytes to bits.

Attachments:
open | download – Captura de tela 2023-01-24 183640.png (103.9 KB)
open | download – Captura de tela 2023-01-24 183717.png (104.2 KB)

Andrew

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 09:19

Admin
Registered: 19 years ago
Posts: 3 621

It may be specific to your configuration, so if you'd like us to have a look at it, please send us a copy of your config file:

Go to Usage - Backup.
Save it to a DB3 file.
Compress the file to ZIP.
Attach the compressed file to your message.

We would like to have a better look at your case, as in our tests the graphs look correct and identical:

SoftPerfect support forum

Reply Quote

lukalexandre

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 10:35

Registered: 2 years ago
Posts: 19

I'm monitoring a 10Gbps link and the graph looks buggy. Other slower links are looking normal.

I'm using the latest licensed version of Networx. In old versions of Networx the graph looks normal on the same link.

Reply Quote

Attachments:
open | download – backup.zip (9.9 KB)

Andrew

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 12:31

Admin
Registered: 19 years ago
Posts: 3 621

This seems to have been caused by a 32-bit counter rollover that was not handled correctly. Please try the new build and let us know how it works for you.

Reply Quote

lukalexandre

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 12:53

Registered: 2 years ago
Posts: 19

Still doesn't work sad

Reply Quote

Attachments:
open | download – Captura de tela 2023-01-24 235213.png (136.8 KB)
open | download – Captura de tela 2023-01-24 235235.png (215.2 KB)

Andrew

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 13:52

Admin
Registered: 19 years ago
Posts: 3 621

Looks like the new build only fixed the problem partially as the spikes present on the MB graph are gone:

SoftPerfect support forum

We will have another look into the spikes on the Gbit graph - it definitely looks wrong.

Reply Quote

lukalexandre

Re: Repeated drops on the graph after changing from bytes to bits 25 January 2023, 14:27

Registered: 2 years ago
Posts: 19

When the speed is lower (now it's at 2 Gbit), the graph seems to show everything correctly. When it's 4.5 Gbps or more, the graphics start to glitch.

Reply Quote

Attachments:
open | download – Captura de tela 2023-01-25 012843.png (153.9 KB)

Andrew

Repeated drops on the graph after changing from bytes to bits - Fixed 25 January 2023, 20:50

Admin
Registered: 19 years ago
Posts: 3 621

Indeed, this was caused by another 32-bit integer overflow at 4.2 Gbps mark (2^32). We have just fixed that by using a 64-bit integer.

Please download the new build and let us know how it works for you.

Reply Quote

lukalexandre

Re: Repeated drops on the graph after changing from bytes to bits - Fixed 25 January 2023, 23:09

Registered: 2 years ago
Posts: 19

Seems to be working normally now.

Reply Quote

Attachments:
open | download – Screenshot_2023-01-25-10-00-52-099_com.realvnc.viewer.android.jpg (160.1 KB)

lukalexandre

Re: Repeated drops on the graph after changing from bytes to bits - Fixed 26 January 2023, 08:58

Registered: 2 years ago
Posts: 19

Thanks Andrew smile

Reply Quote

Attachments:
open | download – Screenshot_2023-01-25-19-55-47-507_com.realvnc.viewer.android.jpg (163 KB)

Andrew

Re: Repeated drops on the graph after changing from bytes to bits - Fixed 26 January 2023, 15:26

Admin
Registered: 19 years ago
Posts: 3 621

Great, thanks for reporting this issue. The fixes will be included in the next release.

Reply Quote

Thomas

Re: Repeated drops on the graph after changing from bytes to bits - Fixed 07 February 2023, 08:56

Thank you! I was just going to write about this problem and discovered that the solution is already available. I'm very glad that I looked before writing smile

You are great, as always.
I've been using NetWorx since mid 2000s.

Reply Quote

Print view of this page

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

Be polite.
Do not spam.
Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

Disable BBcode in this message Disable smileys in this message

Help information

Spam prevention: please enter the following code in the input field below.

 ********  **    **  **     **  **     **  **     ** 
    **     **   **   **     **  **     **  **     ** 
    **     **  **    **     **  **     **  **     ** 
    **     *****     **     **  **     **  **     ** 
    **     **  **    **     **   **   **    **   **  
    **     **   **   **     **    ** **      ** **   
    **     **    **   *******      ***        ***

Enter the code:

Message:

Repeated drops on the graph after changing from bytes to bits

Reply to this topic

Software Products

Online Store

Help & Support

Download

SoftPerfect