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Why the licence key doesn't work with the new version

All licences are valid indefinitely (lifetime) for the software version they were purchased for, and come with one year of free updates.

This means that the licence key will always work with the software version it was purchased for or any version released within one year from the moment of the purchase, but it will not work with the software versions released after one year from the moment of the purchase. Extended updates can be purchased together with the licence.

If you intend to use an older version beyond the update period, please ensure that you have a backup copy of its application files. Only the latest version of each product is available for download from this site.

If you decide to renew your licence, we offer renewal discounts. You can purchase the renewal at any time after your licence has expired and still get the discount.

Article details

Article ID: 9

Category: General product questions

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