How to configure email alerts

Started by Ted

Ted

How to configure email alerts   08 August 2015, 02:22

How do you configure the email alerts?
I put in my smtp.gmail.com and it had fields for email address and user name. The test failed. Any suggestions...is the user name the email address?

Thanks for your time and a great product!
SoftPerfect Support forum - Andrew avatar image

Re: How to configure email alerts   08 August 2015, 10:43

Firstly, if you haven't already done so, download OpenSSL as explained here.

Secondly, configure the e-mail settings as shown below:

SoftPerfect support forum

Hope this helps.
ikwtif

Re: How to configure email alerts   14 October 2015, 02:55

Is this configuration still supposed to work? I always get the "email sending failed" message. I tried both 32 and 64 bit files from OpenSSL to be sure.

Maybe it doesn't matter but, when I chose the 'secure to regular' connection I get an e-mail from google that a login attempt was blocked
ikwtif

Re: How to configure email alerts   14 October 2015, 04:30

Finally found the problem. Had to enable access for less secure apps in the Google Account Settings.
SoftPerfect Support forum - Andrew avatar image

Re: How to configure email alerts   14 October 2015, 11:53

You are right, thank you for pointing this out. We have just added this info to our knowledge base.
Yasen

Re: How to configure email alerts   27 April 2021, 12:09

Good afternoon,
In my case everything is configured as suggested, but when I press the Test button, a message appears and says the sending failed. I have tried entering my Gmail username with and without '@'
Thanks
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to configure email alerts   27 April 2021, 12:28

Most likely, sending emails fails because by default Google doesn't allow plain text authentication over SMTP, even over SSL. There are three ways to make it work:
  • Enable less secure apps to log in to your account (not recommended); or
  • Create a specific app password for sending emails from WiFi Guard; or
  • Use your ISP's own SMTP server (you will need to know your ISP settings for their SMTP).

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