How to configure email alerts

Started by Ted

Ted

How to configure email alerts   08 August 2015, 02:22

How do you configure the email alerts?
I put in my smtp.gmail.com and it had fields for email address and user name. The test failed. Any suggestions...is the user name the email address?

Thanks for your time and a great product!
SoftPerfect Support forum - Andrew avatar image

Re: how to configure e-mail alerts   08 August 2015, 10:43

Firstly, if you haven't already done so, download OpenSSL as explained here.

Secondly, configure the e-mail settings as shown below.

SoftPerfect support forum

Hope this helps.
ikwtif

Re: how to configure e-mail alerts   14 October 2015, 02:55

Is this configuration still supposed to work? I always get the "email sending failed" message. I tried both 32 and 64 bit files from OpenSSL to be sure.

Maybe it doesn't matter but, when I chose the 'secure to regular' connection I get an e-mail from google that a login attempt was blocked
ikwtif

Re: How to configure email alerts   14 October 2015, 04:30

Finally found the problem. Had to enable access for less secure apps in the Google Account Settings.
SoftPerfect Support forum - Andrew avatar image

Re: How to configure email alerts   14 October 2015, 11:53

That's right, thanks. I have just added this info to our knowledge base.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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