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Re: Move Saved Know addresses and comments from portable to installable version

2 days ago, by Andrew in WiFi Guard Forum

Yes, simply click "All Devices - Export" in the portable version and save the list to a file. Then, in the installed version, click "Add Devices - Import" to transfer the data:

Re: How to save/remember the IP range for future scans

6 days ago, by Andrew in Switch Port Mapper Forum

The Port Mapper application prompts you for an IP address range because your computer has multiple IP addresses configured on its network interfaces, and the software does not know which network would be the correct one to resolve MAC addresses to IP addresses. However, as an improvement, in the latest build we have just added a tickbox that will remember your choice until the application is re

Re: Errors and Discards columns are not refreshed

6 days ago, by Andrew in Switch Port Mapper Forum

Sorry, that's not something we can reproduce. Any displayed information is not cached or stored in a database, so a rescan should always fetch the latest data. Here, I have scanned a NAS device that had a number of recorded discards on its port eth0: Then, I rebooted the device to clear the counters, rescanned it again, and the counters have been reset: Perhaps you could try rest

Re: Errors and Discards columns are not refreshed

7 days ago, by Andrew in Switch Port Mapper Forum

I am not quite sure. Most likely when you reset the statistics, the data exposed via SNMP is either not updated, or updated with a delay (say once a minute). You can test it any SNMP browser, like SnmpB. Enter your switch's IP address and community and walk down the ifEntry OID. It will then display all the current interface details and statistics:

Re: Click-through mode for the floating graph

17 days ago, by Andrew in NetWorx Forum

We have added the Click-Through Mode in the latest builds for Windows and macOS. It requires Settings - Graph - Window opacity to be ticked. Then a new item will be available in the popup menu:

Re: Suggestion: Encrypted passwords in Credential Manager

19 days ago, by Andrew in Network Scanner Forum

The latest builds support the /mpass:somepassword command line switch. We will add it to the documentation later on. Therefore, if the config file is encrypted, you need to pass along /mpass:somepassword to decrypt it without a user prompt.

Re: Speed Meter button is disabled (greyed out)

22 days ago, by Andrew in NetWorx Forum

Unfortunately, yes, the only way to get the speed meter to work again is to update to the latest version. Please check the period of included updates in the application's About window. If your updates have expired, you will need to renew your licence to use the latest version. There is a 50% discount on licence renewals. If you can't find a special link within the app, please drop us a lin

Speed Meter button is disabled (greyed out) - Fixed

26 days ago, by Andrew in NetWorx Forum

Thank you for reporting this issue. It appears that CloudFlare has enforced the use of SSL (HTTPS) for speed testing. We have just updated NetWorx so that it will use HTTPS for speed testing from now on. Please download the latest build from NetWorx homepage and install it over your current installation. Speed testing should then work fine again.

Re: Support for 10Gbps connections

4 weeks ago, by Andrew in Connection Emulator Forum

Unfortunately our product wouldn't be able to support high speeds over 1 Gbps. For your scenario, you may be able to use Linux and the tc command as explained here.

Re: Application usage reports by email

4 weeks ago, by Andrew in NetWorx Forum

It's hard to say why it stops working after several days. But when it happens, you can open the email settings and send a test email, as shown below. If there is an error message, it might suggest what's wrong. Unfortunately, there is no way to set a specific time for generating email reports. They are always generated at midnight, when the current day ends.

Re: How to access NetWorx menu and Application Usage Reports

5 weeks ago, by Andrew in NetWorx Forum

Left-clicking on the NetWorx notification area icon will display the current state of NetWorx (that's what you are currently opening). Right-clicking on the NetWorx notification area icon will bring up a menu that provides access to all the application features. Therefore you simply need to click the NetWorx icon with the right mouse button.

Re: Why are remote shared folders listed for IP but not for computer name?

8 weeks ago, by Andrew in Network Scanner Forum

It's difficult to pinpoint why this occurs, but it seems that if a PC is already connected by name, Windows may refuse to fetch its shares by IP address. You could try a simple workaround: navigate to Options > Shares > Method and switch it to the SMB2 library, as illustrated below: In this scenario, Network Scanner will utilise its own implementation of SMB and will not depend on

Re: Gap between Windows 11 taskbar and the transfer rate popup

2 months ago, by Andrew in NetWorx Forum

This is, unfortunately, a bug in Windows that only manifests itself on systems equipped with a touch screen, such as the Surface. For some reason, in these cases, Windows incorrectly determines the taskbar size, resulting in a portion of it overlapping with the desktop. This issue can be easily observed by launching the Snipping Tool, setting the Capture Mode to Window Mode, and then clicking o

Re: MS Access performance

2 months ago, by Andrew in RAM Disk Forum

This simply indicates that the bottleneck is not related to disk I/O. For instance, if you wish to compare the pure disk performance, you could utilise Crystal Disk Mark to assess both your SSD and your RAM disk. It is likely that you will observe a significant performance difference between the two. However, when it comes to inserting 300K records, the bottleneck likely lies elsewhere. Possibl

Re: How to suppress the "try again?" prompt in Speed Meter

2 months ago, by Andrew in NetWorx Forum

The solution is not to leave the Speed Meter window open overnight. In this case the tests will continue to run in the background, and if the window is not open, no messages will be displayed.

Re: MS Access performance

2 months ago, by Andrew in RAM Disk Forum

The issue might stem from how the VBA script processes data. Notably, when data was pre-loaded into an array for processing, performance improvements were observed, suggesting the bottleneck could be tied to inefficient data handling by the script. Therefore, optimizing the script's data management and processing methods could mitigate some performance issues, rather than focusing solely on enhanc

Re: Automatic deletion of files in a RAM Disk folder

2 months ago, by Andrew in RAM Disk Forum

It sounds like you want to use a RAM disk in a way that essentially doesn't retain files, effectively copying them to a "black hole" where they're immediately discarded. This might be useful in certain scenarios, such as testing file transfer speeds without actually storing the data, or perhaps when working with sensitive data that shouldn't be written to disk due to security policies.

Re: Arch Linux

3 months ago, by Andrew in NetWorx Forum

Currently, we don't provide native packages for Arch Linux, so you will need to convert the DEB or RPM package to a format compatible with Arch. A great tool for converting .deb packages to Arch Linux package format is debtap. Debtap can convert Debian, Ubuntu, and related distributions' packages into Arch Linux packages, making them installable using the Arch package manager (pacman). Here'

Re: DPI scaling change causes icons to be cut off on Win 10 taskbar

3 months ago, by Andrew in NetWorx Forum

Our taskbar graph implementation actually supports the native Windows 11 taskbar. While it's not perfect and requires the taskbar to be aligned to the left, it otherwise functions well, even with the latest 24H2 build:

Re: Please confirm I set it up correctly

3 months ago, by Andrew in RAM Disk Forum

Everything appears correct to me. What you have created is a persistent RAM disk, the contents of which are read from the IMG file on startup, and any modifications made are written back to the file upon shutdown. This can be utilized for various purposes, including as a cache for MS Flight Simulator. There is no need to mount the image file separately; this is only necessary if you wish to ac

Re: RAM disk and Windows hybrid boot

3 months ago, by Andrew in RAM Disk Forum

When you restart the computer, Windows does not use the Hybrid Startup feature. A restart initiates a full shutdown and reboot process, which includes reinitialising the hardware and system kernel. This is why a restart can sometimes take longer than starting the computer from a shutdown. The full reboot process ensures that all drivers and system components are reinitialised, which can be useful

Re: Strange behavior after adding a new IPv4 range

3 months ago, by Andrew in Network Scanner Forum

Is there a config file we can reproduce this with? It does not seem to happen with the default configuration. If it happens with your config, please send us netscan.xml from %APPDATA%\SoftPerfect Network Scanner.

Re: Right-clicking on taskbar display causes Windows 11 Explorer to freeze/crash

3 months ago, by Andrew in NetWorx Forum

Which Windows 11 build are you experiencing this issue on? You can press Win + R and type "winver" to retrieve the version information. Additionally, do you have any Windows Explorer enhancers, tweaks, or customisations installed?

Re: Strange behavior after adding a new IPv4 range

3 months ago, by Andrew in Network Scanner Forum

Sorry it's not quite clear what you are referring to. Could you please attach a screenshot?

Re: How to get "Used Space"

3 months ago, by Andrew in Network Scanner Forum

If the XML is saved without the "Used Space" attribute, I'm afraid it will not appear. This is per the application's design, where the script is executed during scanning. If the device is not scanned, nothing will be displayed.

Re: How to get "Used Space"

3 months ago, by Andrew in Network Scanner Forum

It should be in the saved scan. If you load the XML file and the "Used Space" column is present (if not, please enable it by adding the script mentioned above), the used space information should be loaded and displayed.

Re: How to get "Used Space"

3 months ago, by Andrew in Network Scanner Forum

QuoteDradaBut why is there no data after "Rescan Device" - "Used Space" if the device is turned off? At the same time, the freespace and totalspace columns have same meanings. Sorry that's not something we can reproduce. I have done Rescan device - Used space and it simply turned grey: What is happening in your case? QuoteMat Can you explain how do you got Free Sp

Re: How to get "Used Space"

3 months ago, by Andrew in Network Scanner Forum

At the device level you can use Remote Scripting. Choose Options - Remote Scripting - New and add the following script: ' Function to convert a size string into megabytes Function ConvertToMB(sizeString) Dim numberPart Dim unitPart Dim valueInMB ' Split the size string into the numeric and unit parts numberPart = CDbl(Split(sizeString, " "(0)) unitPart

Re: Enter custom name in the Host Name column

3 months ago, by Andrew in Network Scanner Forum

It's exactly where the above message says. Click Options in the main menu, and there you will see the Friendly Names / Comments item.

Re: Order of columns

3 months ago, by Andrew in Network Scanner Forum

Is this something you can reproduce with a blank config? If so, please provide step-by-step instructions to reproduce this issue.