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Re: Can't Launch

today, by Andrew in RAM Disk Forum

That would be because are using a crack or counterfeit licence key. To fix this, you would obviously need to purchase a valid licence key from us.

Re: Remote installation and monitoring

yesterday, by Andrew in NetMaster Forum

Yes, with this command you can use unattended installation launched on the target machine to install the service only: netmaster_setup.exe /COMPONENTS="svc" /SILENT And yes, you can connect to multiple computers at once from a single window like this:

Re: Issues after updating macOS to Big Sur

4 days ago, by Andrew in Network Scanner Forum

We have reached the beta stage of the new Network Scanner for macOS. Now its Windows and macOS versions are built from the same source code and share most of their functionality. Bugs may well be present, though we tested most functions and the application should work reasonably well on either system, including Big Sur. Please download beta version of Network Scanner for macOS, and share your f

Re: File spvve.sys crashes

5 days ago, by Andrew in RAM Disk Forum

We have received the dumps, but unfortunately they suggest there is defective memory in your PC (or memory controller, or other components). If you wish to test your memory, I recommend Prime95 tool, as the test you used before may not have found the issue. If you run Prime95 for a few hours and it reports no errors, then your PC is fine and the issue is somewhere else. You can also have a look

Re: How to use RAMDisk for suspended browser tab session data

6 days ago, by Andrew in RAM Disk Forum

It is possible to redirect any folder to a RAM disk, but please bear in mind that RAM disks are volatile. Everything stored there will be gone after system shutdown. Having said that, if you wish to move some of the profile subfolders to the RAM Disk, you could create a symbolic link: Close your web-browser. Open an admin command prompt. CD to the browser's profile folder. Move the folder

Re: File spvve.sys crashes

10 days ago, by Andrew in RAM Disk Forum

That indeed looks like an issue with our driver. For further investigation, could you please send us all dump files from C:\Windows\Minidump for analysis? Please compress the files to a ZIP file and send it to us via our support centre. It will help further if you attach a screen shot of your RAM disk configuration and mention what version of the RAM Disk application you are using. Thank yo

Re: File spvve.sys crashes

11 days ago, by Andrew in RAM Disk Forum

If it crashes, it means the driver has run into a critical error. There can be a number of reasons, including faulty memory modules, conflict with other drivers, or a bug in our driver. There is unfortunately no easy fix or workaround for this. To be able to help, we need to know the RAM Disk version you are using, and get a crash dump. Alternatively you can run this WhoCrashed utility and post

Re: Version 2.1.3 is downloaded instead of 2.1.4 upgrade

11 days ago, by Andrew in WiFi Guard Forum

Our apologies: there was a mistake while publishing the new version. The application files themselves were and are correct, and include the new functionality, but the version number wasn't updated upon release. This has just been fixed and files displaying the correct version 2.1.4 are now available for download from WiFi Guard page.

Re: Samsung Magician 6.2.1 crashes - Solved

15 days ago, by Andrew in RAM Disk Forum

Thanks for sharing your discovery! It is however a mystery why Samsung Magician doesn't like removable disks.

Re: Samsung Magician 6.2.1 crashes

15 days ago, by Andrew in RAM Disk Forum

We have tested Samsung Magician 6.2.1 and our RAM Disk 4.2 and it worked fine, as shown on the screenshot below. If Samsung Magician crashes for you, it suggests the problem is in Samsung Magician. If it did not like something about a RAM disk, it should have skipped it instead of crashing (that is what the fix from 2013 you referred to did and still does). You could either contact Samsung a

Re: Using RAMdisk to increase SSD lifespan

15 days ago, by Andrew in RAM Disk Forum

It sort of depends. Two facts are important here: Firstly, SSDs only have a limited number of writes. They can be read any number of times without degradation, so the goal is to reduce writing as much as possible. We published an article that outlines the most common ways of reducing writes to the physical disk: How to improve your computer performance and SSD life span with a RAM disk. Seco

Re: New release contains an older version of drivers

17 days ago, by Andrew in RAM Disk Forum

Depending on how a new release is built, the version of its drivers may or may not match the version of the product. In this case, it happened simply because the drivers were built and signed before the RAM Disk version number was increased. This discrepancy does not affect anything in any way as the drivers are correct. Thank you for asking and posting this; someone else may have the same qu

Re: Statistics numbers are too high

21 days ago, by Andrew in NetWorx Forum

Sorry I am not sure where this discrepancy comes from, but if I may suggest, try our NetMaster tool. It is our latest product, built upon a more modern technology compared to NetWorx, and many customers reported that they have replaced NetWorx with NetMaster.

Re: Service conflict with VPN

28 days ago, by Andrew in NetMaster Forum

NetMaster and VPN clients often conflict with each other, as they are based on the same principle. Both VPN clients and NetMaster attempt to capture Internet traffic for processing, so when one application succeeds in doing so, the other one usually fails. For example, if NetMaster captures Internet traffic first before a VPN client does, the VPN client may not see any data and disconnect. Lik

Re: Issues after updating macOS to Big Sur

30 days ago, by Andrew in Network Scanner Forum

Thank you guys, we are currently testing and fixing things in both Windows and macOS versions. They are now built from the same source code, and are almost identical, except for some features that use Windows-only functionality and naturally not present in the macOS version. Here is a couple of screen shots of what it looks like on both systems:

Re: How change the "since" date in usage report

4 weeks ago, by Andrew in NetWorx Forum

I am afraid not. The Since report always starts at the earliest recorded date. If you want something else there, choose This Year, Last Year or Last Month. You can also set the Month begins on parameter to 10 in the Advanced Settings, so that your monthly reports begins on that date.

Re: How change the "since" date in usage report

4 weeks ago, by Andrew in NetWorx Forum

For deleting all the old dates up until 2020-12-10, try this with the less-than condition: DELETE FROM usage WHERE date('1899-12-30', '+' || DAY || ' days') < '2020-12-10'

Re: How change the "since" date in usage report

4 weeks ago, by Andrew in NetWorx Forum

There is no need to search for the value. Simply copy and paste the above SQL query (File - New SQL in the main menu) and execute it (Execute - Execute SQL in the main menu).

Re: New features: groups, profiles, get switch info, command line parameters

4 weeks ago, by Andrew in Switch Port Mapper Forum

We always welcome useful suggestions as we strive to create great software. We have just added a button to fold/unfold the filter pane when multiple conditions are present. It looks like this when unfolded: and like this when folded: It also shows how many filters are hidden. Regarding having switch model in a separate column, I am afraid that's a little challenging to impleme

Re: Scan of Windows 10 machines is not returning HostName

5 weeks ago, by Andrew in Network Scanner Forum

I would suggest Wireshark, to see what name resolution requests are sent and what (if any) responses are received. Troubleshooting the issue might require solid knowledge of networking and protocols.

Re: Scan of Windows 10 machines is not returning HostName

5 weeks ago, by Andrew in Network Scanner Forum

It's hard to tell why, as Windows supports several ways of resolving IP addresses back to domain names. You can try different name resolution methods under Options - Additional - Resolve host names. If that doesn't help, try opening a command prompt and typing tracert x.x.x.x where x.x.x.x is the IP address whose host name you want. Normally it would display the host name in the firs

Re: NNTP/NNTPS traffic is wrongly attributed to antivirus

5 weeks ago, by Andrew in NetMaster Forum

It looks like it filters POP, SMTP, IMAP and NNTP as mail. Try turning off the Mail Shield and see if it helps.

Re: NNTP/NNTPS traffic is wrongly attributed to antivirus

5 weeks ago, by Andrew in NetMaster Forum

Unfortunately we can't do anything about it. This happens because your antivirus actively intercepts and filters your network traffic: it captures traffic from applications, filters it for malware etc, and then forwards it further as its own. This causes NetMaster to see that traffic as coming from the antivirus, because the antivirus captures it before NetMaster can. This increases the securit

Re: Virtual Machine installation freezes

5 weeks ago, by Andrew in RAM Disk Forum

Sorry, it is hard to say what went wrong. The fact that it seemingly froze suggests that Windows was unable to install the driver or verify its digital signature. More information can be found in SetupAPI.dev.log as explained by Microsoft. In general, our RAM Disk works on any VMs, but there seems to be an issue with your system. Please check the C:\Windows\INF\SetupAPI.dev.log file for possibl

Re: How to stop the resetting of Chrome and Edge cache relocation

5 weeks ago, by Andrew in RAM Disk Forum

It looks like occasionally a new version of Chrome/Edge deletes the symbolic link and re-creates a regular cache directory. I am not quite sure why they are doing that though, maybe because their cache format changes from version to version. One way to deal with this would to run the Cache Relocator periodically to check if the redirection is in place. Otherwise, you can edit the shortcut that

Re: Something is preventing computer shutdown

5 weeks ago, by Andrew in NetWorx Forum

Sorry this doesn't seem to be reproducible: I have created two users A and B. I logged in as A, installed NetWorx and logged out. I logged in as B and shutdown Windows. Everything worked as expected. Are you getting an error message or something else that can help to identify the issue?

Re: "Failed to setup system event" error when starting emulation

5 weeks ago, by Andrew in Connection Emulator Forum

Fantastic, thank you for letting us know!

Re: How to move contents of one disk image to another

5 weeks ago, by Andrew in RAM Disk Forum

If those files are open in read-only mode, e.g. you have some applications open from the RAM disk, it will work. As the files do not change, file-level copy should work just fine even if they are in use. (Moving files that are in use is indeed an issue, but here we are talking about copying.) Otherwise, you would need to stop all your processes that keep open files before you can safely copy th

Re: How to move contents of one disk image to another

5 weeks ago, by Andrew in RAM Disk Forum

I recommend the following: Create a new 16 GB image file via Image - Create and mount it via Image - Mount in the main menu. Copy all files and folders from your currently mounted RAM disk into the image mounted in step 1. Unmount the image file that you have copied the data to (the new 16 GB image). Edit the RAM Disk's properties to use the new image file, but don't re-mount it. Instead, re

Re: 'Page Setup' issue in Usage Info

5 weeks ago, by Andrew in Bandwidth Manager Forum

Yes, it includes all the latest changes and fixes.