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Re: Speed Meter button is disabled (greyed out)
1 year ago, by Andrew in NetWorx Forum
Unfortunately, yes, the only way to get the speed meter to work again is to update to the latest version. Please check the period of included updates in the application's About window. If your updates have expired, you will need to renew your licence to use the latest version. There is a 50% discount on licence renewals. If you can't find a special link within the app, please drop us a lin
Speed Meter button is disabled (greyed out) - Fixed
1 year ago, by Andrew in NetWorx Forum
Thank you for reporting this issue. It appears that CloudFlare has enforced the use of SSL (HTTPS) for speed testing. We have just updated NetWorx so that it will use HTTPS for speed testing from now on. Please download the latest build from NetWorx homepage and install it over your current installation. Speed testing should then work fine again.
Re: Support for 10Gbps connections
1 year ago, by Andrew in Connection Emulator Forum
Unfortunately our product wouldn't be able to support high speeds over 1 Gbps. For your scenario, you may be able to use Linux and the tc command as explained here.
Re: Application usage reports by email
1 year ago, by Andrew in NetWorx Forum
It's hard to say why it stops working after several days. But when it happens, you can open the email settings and send a test email, as shown below. If there is an error message, it might suggest what's wrong. Unfortunately, there is no way to set a specific time for generating email reports. They are always generated at midnight, when the current day ends.
Re: How to access NetWorx menu and Application Usage Reports
1 year ago, by Andrew in NetWorx Forum
Left-clicking on the NetWorx notification area icon will display the current state of NetWorx (that's what you are currently opening). Right-clicking on the NetWorx notification area icon will bring up a menu that provides access to all the application features. Therefore you simply need to click the NetWorx icon with the right mouse button.
Re: Why are remote shared folders listed for IP but not for computer name?
1 year ago, by Andrew in Network Scanner Forum
It's difficult to pinpoint why this occurs, but it seems that if a PC is already connected by name, Windows may refuse to fetch its shares by IP address. You could try a simple workaround: navigate to Options > Shares > Method and switch it to the SMB2 library, as illustrated below: In this scenario, Network Scanner will utilise its own implementation of SMB and will not depend on
Re: Gap between Windows 11 taskbar and the transfer rate popup
1 year ago, by Andrew in NetWorx Forum
This is, unfortunately, a bug in Windows that only manifests itself on systems equipped with a touch screen, such as the Surface. For some reason, in these cases, Windows incorrectly determines the taskbar size, resulting in a portion of it overlapping with the desktop. This issue can be easily observed by launching the Snipping Tool, setting the Capture Mode to Window Mode, and then clicking o
1 year ago, by Andrew in RAM Disk Forum
This simply indicates that the bottleneck is not related to disk I/O. For instance, if you wish to compare the pure disk performance, you could utilise Crystal Disk Mark to assess both your SSD and your RAM disk. It is likely that you will observe a significant performance difference between the two. However, when it comes to inserting 300K records, the bottleneck likely lies elsewhere. Possibl
Re: How to suppress the "try again?" prompt in Speed Meter
1 year ago, by Andrew in NetWorx Forum
The solution is not to leave the Speed Meter window open overnight. In this case the tests will continue to run in the background, and if the window is not open, no messages will be displayed.
1 year ago, by Andrew in RAM Disk Forum
The issue might stem from how the VBA script processes data. Notably, when data was pre-loaded into an array for processing, performance improvements were observed, suggesting the bottleneck could be tied to inefficient data handling by the script. Therefore, optimizing the script's data management and processing methods could mitigate some performance issues, rather than focusing solely on enhanc
Re: Automatic deletion of files in a RAM Disk folder
1 year ago, by Andrew in RAM Disk Forum
It sounds like you want to use a RAM disk in a way that essentially doesn't retain files, effectively copying them to a "black hole" where they're immediately discarded. This might be useful in certain scenarios, such as testing file transfer speeds without actually storing the data, or perhaps when working with sensitive data that shouldn't be written to disk due to security policies.
1 year ago, by Andrew in NetWorx Forum
Currently, we don't provide native packages for Arch Linux, so you will need to convert the DEB or RPM package to a format compatible with Arch. A great tool for converting .deb packages to Arch Linux package format is debtap. Debtap can convert Debian, Ubuntu, and related distributions' packages into Arch Linux packages, making them installable using the Arch package manager (pacman). Here'
Re: DPI scaling change causes icons to be cut off on Win 10 taskbar
1 year ago, by Andrew in NetWorx Forum
Our taskbar graph implementation actually supports the native Windows 11 taskbar. While it's not perfect and requires the taskbar to be aligned to the left, it otherwise functions well, even with the latest 24H2 build:
Re: Please confirm I set it up correctly
1 year ago, by Andrew in RAM Disk Forum
Everything appears correct to me. What you have created is a persistent RAM disk, the contents of which are read from the IMG file on startup, and any modifications made are written back to the file upon shutdown. This can be utilized for various purposes, including as a cache for MS Flight Simulator. There is no need to mount the image file separately; this is only necessary if you wish to ac
Re: RAM disk and Windows hybrid boot
1 year ago, by Andrew in RAM Disk Forum
When you restart the computer, Windows does not use the Hybrid Startup feature. A restart initiates a full shutdown and reboot process, which includes reinitialising the hardware and system kernel. This is why a restart can sometimes take longer than starting the computer from a shutdown. The full reboot process ensures that all drivers and system components are reinitialised, which can be useful
Re: Strange behavior after adding a new IPv4 range
1 year ago, by Andrew in Network Scanner Forum
Is there a config file we can reproduce this with? It does not seem to happen with the default configuration. If it happens with your config, please send us netscan.xml from %APPDATA%\SoftPerfect Network Scanner.
Re: Right-clicking on taskbar display causes Windows 11 Explorer to freeze/crash
1 year ago, by Andrew in NetWorx Forum
Which Windows 11 build are you experiencing this issue on? You can press Win + R and type "winver" to retrieve the version information. Additionally, do you have any Windows Explorer enhancers, tweaks, or customisations installed?
Re: Strange behavior after adding a new IPv4 range
1 year ago, by Andrew in Network Scanner Forum
Sorry it's not quite clear what you are referring to. Could you please attach a screenshot?
1 year ago, by Andrew in Network Scanner Forum
If the XML is saved without the "Used Space" attribute, I'm afraid it will not appear. This is per the application's design, where the script is executed during scanning. If the device is not scanned, nothing will be displayed.
1 year ago, by Andrew in Network Scanner Forum
It should be in the saved scan. If you load the XML file and the "Used Space" column is present (if not, please enable it by adding the script mentioned above), the used space information should be loaded and displayed.
1 year ago, by Andrew in Network Scanner Forum
QuoteDradaBut why is there no data after "Rescan Device" - "Used Space" if the device is turned off? At the same time, the freespace and totalspace columns have same meanings. Sorry that's not something we can reproduce. I have done Rescan device - Used space and it simply turned grey: What is happening in your case? QuoteMat Can you explain how do you got Free Sp
1 year ago, by Andrew in Network Scanner Forum
At the device level you can use Remote Scripting. Choose Options - Remote Scripting - New and add the following script: ' Function to convert a size string into megabytes Function ConvertToMB(sizeString) Dim numberPart Dim unitPart Dim valueInMB ' Split the size string into the numeric and unit parts numberPart = CDbl(Split(sizeString, " "(0)) unitPart
Re: Enter custom name in the Host Name column
1 year ago, by Andrew in Network Scanner Forum
It's exactly where the above message says. Click Options in the main menu, and there you will see the Friendly Names / Comments item.
1 year ago, by Andrew in Network Scanner Forum
Is this something you can reproduce with a blank config? If so, please provide step-by-step instructions to reproduce this issue.
Re: How to make RAM Disk run in safe mode
1 year ago, by Andrew in RAM Disk Forum
That's possible with the following registry modifications: Windows Registry Editor Version 5.00 @="Service" @="Service" @="Service" @="Service" "Group"="SCSI Class" This adds the RAM Disk drivers to the list to be loaded with Safe Mode and Safe Mode with Networking.
1 year ago, by Andrew in Network Scanner Forum
This issue likely arose because you previously installed a snapshot build that incorrectly inserted a new column in the middle. Subsequently, you rearranged the columns to accommodate that build. However, in newer builds, we had to move the column from the middle to the end to prevent disrupting users' column setups. We apologise for the inconvenience, but you may need to rearrange the columns aga
1 year ago, by Andrew in Network Scanner Forum
Indeed, this was a bug. Please download the fixed builds here.
Re: Changes in Regular Expressions in the latest builds
1 year ago, by Andrew in Network Scanner Forum
Thank you for the feedback. This issue appears to have resulted from the addition of a new column, 'Device Type', in the middle rather than at the end. This change shifted all subsequent column indices along with their regular expressions and formatting settings. We have now addressed this issue, ensuring that it will not disrupt anyone's column settings when upgrading. However, in your case t
Re: Changes in Regular Expressions in the latest builds
1 year ago, by Andrew in Network Scanner Forum
We have updated the regex library to a newer version, but it looks like there are indeed some issues with it. Could you please post here some strings that used to correctly match against these expressions?
Re: How to turn an SSD into a RAM disk
1 year ago, by Andrew in RAM Disk Forum
If your new laptop comes equipped with a high-speed NVMe storage system but has a fixed RAM capacity of 8GB with no option for physical upgrades, then to effectively extend your computer's memory capacity beyond this limit, Windows employs a feature known as a Pagefile. This is essentially a hidden system file (ending with .SYS) located on your device's primary storage drive, typically the C:\ dri