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Re: Stuck on load after the latest Windows/MS Office update

5 weeks ago, by Andrew in NetWorx Forum

Simply send a message to our Help Desk mentioning this forum topic and providing details of your current licence.

Re: Fritz!Box router support

5 weeks ago, by Andrew in NetWorx Forum

I have taken a look at the fritzconnection scripts and TR-064 overview. Most of those functions seems to be for querying and setting router configuration. That's not something NetWorx can use: for bandwidth monitoring we only need the router's upload/download stats. These are retrieved via UPnP's WANCommonInterfaceConfig service under router monitoring.

Re: Kerio VPN reports double rate

5 weeks ago, by Andrew in NetWorx Forum

It's likely that the Kerio driver intercepts your network traffic, encrypts it and sends it encrypted, which NetWorx records twice. Once from the actual applications and then once again from Kerio. One solution would be, as you mentioned, choosing a specific network interface. This will disable per application recording though. Alternatively, you could try our newer product - NetMaster. It

Re: VPN disconnected after a scan

5 weeks ago, by Andrew in Network Scanner Forum

It is possible that your remote network uses an Intrusion Detection System (IDS) which, as a security precaution, disconnects you whenever it detects a scan. There is a Scan in random order setting in the Network Scanner options, General tab. It will evade detection by some IDS, though it's not guaranteed.

Re: How to automatically clear usage statistics older than X months

5 weeks ago, by Andrew in NetWorx Forum

We have just added it in the latest build as a hidden setting. You can download the new build here and then change the newly added setting as shown below. When set to non-zero, it will periodically clean up and compress the database to reduce its size.

Re: Graph capabilities

5 weeks ago, by Andrew in NetMaster Forum

There is a couple of reasons there. Basically, NetWorx and NetMaster have a slightly different purpose: NetWorx is one of our oldest products, it has been perfected for nearly two decades. Back then, Internet traffic was slow and expensive, and to be able to closely monitor data usage, precisely count downloaded megabytes, and receive detailed reports was important to many users. These da

Re: Putting virtual memory on the RAM disk

5 weeks ago, by Andrew in RAM Disk Forum

Storing a pagefile in a RAM Disk is not supported, and it is a bad idea anyway. Please see this article for details.

Re: Unlimited access for TeamViewer

6 weeks ago, by Andrew in Bandwidth Manager Forum

According to TeamViewer Ports documentation, it prefers to make outbound TCP and UDP connections over port 5938. Therefore, you will need to create a rule that permits unlimited TCP/UDP to destination port 5938.

Re: Assigning friendly names

6 weeks ago, by Andrew in Network Scanner Forum

The setting you are looking for is Friendly Names/Comments under Options in the main menu, as shown below. Once you have enabled it and selected the columns for identification, you will be able to assign friendly names.

Re: Is my RAM too small?

6 weeks ago, by Andrew in RAM Disk Forum

Yes, using a RAM Disk will only make things worse in this case, when you already don't have enough RAM. RAM Disk should only be used when you have a lot of RAM that is otherwise unused.

Re: Displaying NetWorx graph at boot on Linux Mint desktop

7 weeks ago, by Andrew in NetWorx Forum

That's a good point. We have just added a new small function that lets you have the graph open at startup. You can download the updated build here. It has a star button in the bottom-left corner of the graph, which toggles between a white star ("not showing on startup" and a black star ("showing on startup". Below is a screen shot from Windows, but the same button was adde

Re: Unidentified Inprocomm device in my WiFi network

8 weeks ago, by Andrew in WiFi Guard Forum

It is probably an Android phone like the above post suggested. You may find this article about WiFi Guard useful.

Re: IP to hostname resolution

2 months ago, by Andrew in NetMaster Forum

This is something we had in our to-do list, so we have just added this feature to NetMaster. Please download the updated installation package, install it over, and you should see domain names:

Re: Variable for Current IP

2 months ago, by Andrew in Network Scanner Forum

We have played with this a little bit and found it was easy to obtain host address without any changes to the application. It can be simply done with the following VBScript: Set NICs = GetObject("winmgmts:".InstancesOf("Win32_NetworkAdapterConfiguration" BestAddr = "" BestMatch = 0 For Each NIC in NICs if NIC.IPEnabled then Match = 0 CurrOctet

Re: NetScan GUI Suggestions

2 months ago, by Andrew in Network Scanner Forum

Thank you for these useful suggestions. We have changed/added the following: The selection made in the import dialog is now remembered while the application stays open (not saved between sessions). The message box warning about host names to be resolved when importing data can now be suppressed. Sorting applications now requires user confirmation, to prevent accidental sorting you experienced

Re: Variable for the current IP

2 months ago, by Andrew in Network Scanner Forum

This sounds good, but what's the practical use? I can't really think of a scenario where I'd need a host's IP address to be used. Regarding handling multiple addresses that a host computer might have, it should be possible to select one relative to the remote system. For example, if you launch an application against 192.168.13.X, the variable would contain 192.168.13.52 as it belongs to the sa

Re: Stuck on load after the latest Windows/MS Office update

2 months ago, by Andrew in NetWorx Forum

In that case the issue seems to be with the Ignore local traffic within the LAN option. I recommend trying the following: Update your NetWorx installation to the latest version (6.2.8). In that version we have significantly reworked the mechanism, and chances are it may now work well for you. The new version can be downloaded from NetWorx product page. Try our NetMaster. It is in many ways a n

Re: Stuck on load after the latest Windows/MS Office update

2 months ago, by Andrew in NetWorx Forum

We can provide a debug build in this case to track the problem down, but before that could you please clarify: Does the portable version unpacked to a separate folder work okay? Do you have the Ignore local traffic within the LAN option turned on in your installed NetWorx?

Re: Download numbers don't fit in the taskbar extension area

2 months ago, by Andrew in NetMaster Forum

It looks like you are using small taskbar icons, which makes the taskbar narrower. We have just adjusted NetMaster's taskbar extension so that it can fit the numbers in such case. Please download the updated build, it should display nicely like this:

Re: Stuck on load after the latest Windows/MS Office update

2 months ago, by Andrew in NetWorx Forum

NetWorx itself does not depend itself on the .NET framework or MS Office updates. However, it sounds like there may be a broken or outdated installation of WinPCap in your system. While NetWorx does not require WinPCap, it will attempt to initialise it if it's installed, which might result in the symptoms you described. Please try installing the latest build compiled without WinPCap support fr

Re: NetWorx is preventing certain connections

2 months ago, by Andrew in NetWorx Forum

It sounds like you have the Ignore local traffic within the LAN option on. It works fine most of the time, but sometimes, if other applications stop working properly, this could be caused by the third-party driver package that NetWorx relies upon. Turning off the "Ignore local traffic within the LAN" option will resolve the stability and connectivity issues, but it will also deactiva

Re: Suggestion: Add an option to disable site usage

2 months ago, by Andrew in NetWorx Forum

Thing is, NetWorx was not originally designed to monitor apps. This functionality has been added over time, and even though it works, it's rather clumsy. There are a few CPU and storage usage issues as well. With this in mind, we have built a new app called NetMaster. It is basically a simplified and optimised version of NetWorx, designed specifically for monitoring apps. Its database storage

Re: Delay in launch when the database contains a lot of data

2 months ago, by Andrew in NetWorx Forum

If so, the database probably does have some issues. You can safely delete the database file and a new valid database will be created (but all settings and usage data will be lost).

Re: Delay in launch when the database contains a lot of data

2 months ago, by Andrew in NetWorx Forum

It would not be on each boot. If there is no data older than N days, or N = 0, it will simply start without doing anything. Though, in your case it is probably deleting old data. Try opening the database in any SQLite manager and executing: DELETE FROM appname; DELETE FROM sitename; DELETE FROM appusage; DELETE FROM siteusage; DELETE FROM appsiteusage; All usage data figures will stay,

Re: Default value of "Keep per site/application records for (days)" option

2 months ago, by Andrew in NetWorx Forum

The default value in new installations is 90 days. This will ensure the database stays relatively compact. However in upgraded installations the default value is 0, meaning the records are kept indefinitely. There are two reasons for that: To avoid surprising the users of older versions with a sudden disappearance of their old detailed records. Deleting millions of records may take a while

Re: VPN usage is counted separately

3 months ago, by Andrew in NetMaster Forum

In this case the VPN program captures the traffic of every other process and tunnels it via a VPN. I am not sure how we can best deal with it. Perhaps just allow some apps to be ignored, so you could hide it?

Re: Setting limits causes Internet connectivity loss

3 months ago, by Andrew in NetMaster Forum

Unfortunately it's quite difficult to make NetWorx's Ignore LAN traffic option compatible with NetMaster; and, more importantly, there is little sense in doing that. If you need to have per-application reports, use NetMaster, otherwise use NetWorx. There is no point in having two applications competing over traffic analysis for the same purpose.

Re: Setting limits causes Internet connectivity loss

3 months ago, by Andrew in NetMaster Forum

We ran some tests, and it looks like TinyWall is the culprit in this case. When we installed both TinyWall and NetMaster, setting a limit in NetMaster caused that application to lose Internet access. Probably TinyWall doesn't like that NetMaster intercepts Internet traffic when a limit is set. In that scenario, the intercepted traffic is re-injected under the System process. Try clicking W

Re: Setting limits causes Internet connectivity loss

3 months ago, by Andrew in NetMaster Forum

Unfortunately, this doesn't seem to be reproducible. Could you please mention your OS version and post a screenshot showing all the installed apps? This may be a compatibility issue with some third-party software like an antivirus, firewall or similar traffic filtering tools.

Re: How secure is credential manager storage

3 months ago, by Andrew in Network Scanner Forum

Not really. Instead, any user-supplied passwords are scrambled with a simple XOR-based algorithm. They do not appear as plain text. The reason we don't use DPAPI for secure storage is that it would create problems with the portable version and config files shared between systems. For example, if the data was encrypted on system A and the config is then opened on system B, the scanner will not