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3 years ago, by Andrew in Network Scanner Forum
Yes, sorry this was related to a bug we have fixed a couple of days ago. Please download the freshest build and both issues should be gone.
3 years ago, by Andrew in RAM Disk Forum
There is no one universal way for all of that. Browser cache and Windows temporary files can be moved to a RAM disk as described in this article. For logs and application data, you will probably have to use symbolic links to redirect those items to a RAM disk.
Re: How to get monitor model and serial number via WMI query or class
3 years ago, by Andrew in Network Scanner Forum
It is probably because one of your serial numbers has a terminating zero in it, which screws up the string. Add this line: strComputer = "." Set objWMIService = GetObject("winmgmts:" _ & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\WMI" Set colMonitors = objWMIService. _ ExecQuery("SELECT * FROM WmiMonitorID" S
Re: How to get monitor model and serial number via WMI query or class
3 years ago, by Andrew in Network Scanner Forum
Use concatenation like I suggested above and move MsgBox out of the loop: strComputer = "." Set objWMIService = GetObject("winmgmts:" _ & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\WMI" Set colMonitors = objWMIService. _ ExecQuery("SELECT * FROM WmiMonitorID" SerialNo = "" For Each objMonitor in co
Re: Deleting and recreating the Temp folder automatically
3 years ago, by Andrew in RAM Disk Forum
Yes, you can. Simply add the path to your batch file under Automatically Starting Applications and it should clear %TEMP% for you on every boot.
Re: Remote JSON Columns Behavior
3 years ago, by Andrew in Network Scanner Forum
Thank you for the feedback. We have just fixed the resizing issue and the non-working application hot keys. Download the new builds and if you encounter any more bugs, please let us know.
Re: How to get monitor model and serial number via WMI query or class
3 years ago, by Andrew in Network Scanner Forum
The above script correctly deals with multiple monitors. In VBScript concatenation is done with the & symbol.
Re: Using %1 as share name unsigned $
3 years ago, by Andrew in Network Scanner Forum
Sorry I am not quite sure if your question relates to version 8. If so, we have just discovered that custom applications using the %1 parameter didn't work correctly. Download the latest build here and applications that refer to %1 should work fine:
Re: Network Scanner version 8.0
3 years ago, by Andrew in Network Scanner Forum
It could be a bug, or you could be missing something. It is hard to tell without seeing a screen shot from your computer. Normally you need to choose Identify by from the drop-down list, then click Columns and choose what columns you want to use as the key. Those columns must be enabled and visible to show up in this dialog:
Re: Inactive devices are displayed when they should not be
3 years ago, by Andrew in Network Scanner Forum
It usually happens when you scan a different subnet and ARP ping is enabled. In some networks the router responds to such ARP queries with its own MAC address (because ARP requests do not cross subnet boundaries). This misleads the application into thinking that all devices are online, and they will all have the same MAC address. Is this what you are seeing?
Network Scanner version 8: User feedback
3 years ago, by Andrew in Network Scanner Forum
Following several months of work, we are happy to announce Network Scanner v8.0. Its main theme is macOS support. Now both macOS and Windows versions are built from the same code and share more features. There aren't many new features for the Windows version other than a new option to use built-in SMB library instead of the Windows implementation. Under the hood, however, the application has u
Re: Assertion failure error message on application launch
3 years ago, by Andrew in RAM Disk Forum
That would be because you are using a crack or counterfeit licence key. To fix this, you would obviously need to purchase a valid licence key from us.
Re: Remote installation and monitoring
3 years ago, by Andrew in NetGenius Forum
Yes, with this command you can use unattended installation launched on the target machine to install the service only: netgenius_setup.exe /COMPONENTS="svc" /SILENT And yes, you can connect to multiple computers at once from a single window like this:
Re: Issues after updating macOS to Big Sur
3 years ago, by Andrew in Network Scanner Forum
We have released the new Network Scanner for macOS. Now its Windows and macOS versions are built from the same source code and share most of their functionality. The application should work well on both Windows and macOS systems, including Big Sur. Please download the latest version of Network Scanner for macOS, and share your feedback here or via our help desk.
3 years ago, by Andrew in RAM Disk Forum
We have received the dumps, but unfortunately they suggest there is defective memory in your PC (or memory controller, or other components). If you wish to test your memory, I recommend Prime95 tool, as the test you used before may not have found the issue. If you run Prime95 for a few hours and it reports no errors, then your PC is fine and the issue is somewhere else. You can also have a look
Re: How to use RAMDisk for suspended browser tab session data
3 years ago, by Andrew in RAM Disk Forum
It is possible to redirect any folder to a RAM disk, but please bear in mind that RAM disks are volatile. Everything stored there will be gone after system shutdown. Having said that, if you wish to move some of the profile subfolders to the RAM Disk, you could create a symbolic link: Close your web-browser. Open an admin command prompt. CD to the browser's profile folder. Move the folder
3 years ago, by Andrew in RAM Disk Forum
That indeed looks like an issue with our driver. For further investigation, could you please send us all dump files from C:\Windows\Minidump for analysis? Please compress the files to a ZIP file and send it to us via our support centre. It will help further if you attach a screen shot of your RAM disk configuration and mention what version of the RAM Disk application you are using. Thank yo
3 years ago, by Andrew in RAM Disk Forum
If it crashes, it means the driver has run into a critical error. There can be a number of reasons, including faulty memory modules, conflict with other drivers, or a bug in our driver. There is unfortunately no easy fix or workaround for this. To be able to help, we need to know the RAM Disk version you are using, and get a crash dump. Alternatively you can run this WhoCrashed utility and post
Re: Version 2.1.3 is downloaded instead of 2.1.4 upgrade
3 years ago, by Andrew in WiFi Guard Forum
Our apologies: there was a mistake while publishing the new version. The application files themselves were and are correct, and include the new functionality, but the version number wasn't updated upon release. This has just been fixed and files displaying the correct version 2.1.4 are now available for download from WiFi Guard page.
Re: Samsung Magician 6.2.1 crashes - Solved
3 years ago, by Andrew in RAM Disk Forum
Thanks for sharing your discovery! It is however a mystery why Samsung Magician doesn't like removable disks.
Re: Samsung Magician 6.2.1 crashes
3 years ago, by Andrew in RAM Disk Forum
We have tested Samsung Magician 6.2.1 and our RAM Disk 4.2 and it worked fine, as shown on the screenshot below. If Samsung Magician crashes for you, it suggests the problem is in Samsung Magician. If it did not like something about a RAM disk, it should have skipped it instead of crashing (that is what the fix from 2013 you referred to did and still does). You could either contact Samsung a
Re: Using RAMdisk to increase SSD lifespan
3 years ago, by Andrew in RAM Disk Forum
It sort of depends. Two facts are important here: Firstly, SSDs only have a limited number of writes. They can be read any number of times without degradation, so the goal is to reduce writing as much as possible. We published an article that outlines the most common ways of reducing writes to the physical disk: How to improve your computer performance and SSD life span with a RAM disk. Seco
Re: New release contains an older version of drivers
3 years ago, by Andrew in RAM Disk Forum
Depending on how a new release is built, the version of its drivers may or may not match the version of the product. In this case, it happened simply because the drivers were built and signed before the RAM Disk version number was increased. This discrepancy does not affect anything in any way as the drivers are correct. Thank you for asking and posting this; someone else may have the same qu
Re: Statistics numbers are too high
3 years ago, by Andrew in NetWorx Forum
Sorry I am not sure where this discrepancy comes from, but if I may suggest, try our NetGenius tool. It is our latest product, built upon a more modern technology compared to NetWorx, and many customers reported that they have replaced NetWorx with NetGenius.
3 years ago, by Andrew in NetGenius Forum
NetGenius and VPN clients often conflict with each other, as they are based on the same principle. Both VPN clients and NetGenius attempt to capture Internet traffic for processing, so when one application succeeds in doing so, the other one usually fails. For example, if NetGenius captures Internet traffic first before a VPN client does, the VPN client may not see any data and disconnect. Lik
Re: Issues after updating macOS to Big Sur
3 years ago, by Andrew in Network Scanner Forum
Thank you guys, we are currently testing and fixing things in both Windows and macOS versions. They are now built from the same source code, and are almost identical, except for some features that use Windows-only functionality and naturally not present in the macOS version. Here is a couple of screen shots of what it looks like on both systems:
Re: How change the "since" date in usage report
3 years ago, by Andrew in NetWorx Forum
I am afraid not. The Since report always starts at the earliest recorded date. If you want something else there, choose This Year, Last Year or Last Month. You can also set the Month begins on parameter to 10 in the Advanced Settings, so that your monthly reports begins on that date.
Re: How change the "since" date in usage report
3 years ago, by Andrew in NetWorx Forum
For deleting all the old dates up until 2020-12-10, try this with the less-than condition: DELETE FROM usage WHERE date('1899-12-30', '+' || DAY || ' days') < '2020-12-10'
Re: How change the "since" date in usage report
3 years ago, by Andrew in NetWorx Forum
There is no need to search for the value. Simply copy and paste the above SQL query (File - New SQL in the main menu) and execute it (Execute - Execute SQL in the main menu).
Re: New features: groups, profiles, get switch info, command line parameters
3 years ago, by Andrew in Switch Port Mapper Forum
We always welcome useful suggestions as we strive to create great software. We have just added a button to fold/unfold the filter pane when multiple conditions are present. It looks like this when unfolded: and like this when folded: It also shows how many filters are hidden. Regarding having switch model in a separate column, I am afraid that's a little challenging to impleme