Show all posts by user
Re: Scan of Windows 10 machines is not returning HostName
3 years ago, by Andrew in Network Scanner Forum
I would suggest Wireshark, to see what name resolution requests are sent and what (if any) responses are received. Troubleshooting the issue might require solid knowledge of networking and protocols.
Re: Scan of Windows 10 machines is not returning HostName
3 years ago, by Andrew in Network Scanner Forum
It's hard to tell why, as Windows supports several ways of resolving IP addresses back to domain names. You can try different name resolution methods under Options - Additional - Resolve host names. If that doesn't help, try opening a command prompt and typing tracert x.x.x.x where x.x.x.x is the IP address whose host name you want. Normally it would display the host name in the firs
Re: NNTP/NNTPS traffic is wrongly attributed to antivirus
3 years ago, by Andrew in NetGenius Forum
It looks like it filters POP, SMTP, IMAP and NNTP as mail. Try turning off the Mail Shield and see if it helps.
Re: NNTP/NNTPS traffic is wrongly attributed to antivirus
3 years ago, by Andrew in NetGenius Forum
Unfortunately we can't do anything about it. This happens because your antivirus actively intercepts and filters your network traffic: it captures traffic from applications, filters it for malware etc, and then forwards it further as its own. This causes NetGenius to see that traffic as coming from the antivirus, because the antivirus captures it before NetGenius can. This increases the securit
Re: Virtual Machine installation freezes
3 years ago, by Andrew in RAM Disk Forum
Sorry, it is hard to say what went wrong. The fact that it seemingly froze suggests that Windows was unable to install the driver or verify its digital signature. More information can be found in SetupAPI.dev.log as explained by Microsoft. In general, our RAM Disk works on any VMs, but there seems to be an issue with your system. Please check the C:\Windows\INF\SetupAPI.dev.log file for possibl
Re: How to stop the resetting of Chrome and Edge cache relocation
3 years ago, by Andrew in RAM Disk Forum
It looks like occasionally a new version of Chrome/Edge deletes the symbolic link and re-creates a regular cache directory. I am not quite sure why they are doing that though, maybe because their cache format changes from version to version. One way to deal with this would to run the Cache Relocator periodically to check if the redirection is in place. Otherwise, you can edit the shortcut that
Re: Something is preventing computer shutdown
3 years ago, by Andrew in NetWorx Forum
Sorry this doesn't seem to be reproducible: I have created two users A and B. I logged in as A, installed NetWorx and logged out. I logged in as B and shutdown Windows. Everything worked as expected. Are you getting an error message or something else that can help to identify the issue?
Re: "Failed to setup system event" error when starting emulation
3 years ago, by Andrew in Connection Emulator Forum
Fantastic, thank you for letting us know!
Re: How to move contents of one disk image to another
3 years ago, by Andrew in RAM Disk Forum
If those files are open in read-only mode, e.g. you have some applications open from the RAM disk, it will work. As the files do not change, file-level copy should work just fine even if they are in use. (Moving files that are in use is indeed an issue, but here we are talking about copying.) Otherwise, you would need to stop all your processes that keep open files before you can safely copy th
Re: How to move contents of one disk image to another
3 years ago, by Andrew in RAM Disk Forum
I recommend the following: Create a new 16 GB image file via Image - Create and mount it via Image - Mount in the main menu. Copy all files and folders from your currently mounted RAM disk into the image mounted in step 1. Unmount the image file that you have copied the data to (the new 16 GB image). Edit the RAM Disk's properties to use the new image file, but don't re-mount it. Instead, re
Re: 'Page Setup' issue in Usage Info
3 years ago, by Andrew in Bandwidth Manager Forum
Yes, it includes all the latest changes and fixes.
Re: Feature suggestion: "Sent to ignored IP addresses" option
3 years ago, by Andrew in Network Scanner Forum
Thinking about the best way to implement this. I suppose, most likely you would also want to remove the device from the results? In that case we could extend the Delete from List command like shown below. This way, you can choose between only removing a device, and removing it and ignoring it in future scans. What do you think?
Re: Feature suggestion: "Sent to ignored IP addresses" option
3 years ago, by Andrew in Network Scanner Forum
Sure, we'll add that into the new multiplatform code we're working on. There should be a beta-version of the Network Scanner within a week or two, and we'd love your help with testing it.
Re: Issues after updating macOS to Big Sur
3 years ago, by Andrew in Network Scanner Forum
Just an update for you guys. We have achieved a major milestone (it compiles ) in converting the Windows-only network scanner to a multiplatform application, but it's not yet ready for release. With a quality and well-tested product in mind, we will need another few weeks for testing everything thoroughly and producing a beta-version for both Windows and macOS. Stay tuned and happy holidays
Re: "Failed to setup system event" error when starting emulation
3 years ago, by Andrew in Connection Emulator Forum
We have a new build with updated drivers available for download on our pre-release page. Below you can see that build running on Windows 2016 Server in a VMWare VM. If the issue persists, please try using the Connection Emulator on a fresh installation of Windows, as advised above. This will ensure no leftovers from older versions are present.
Re: Finding OIDs for Cisco RVS4000 router
3 years ago, by Andrew in NetWorx Forum
I am not sure how this relates to our NetWorx product?... But generally speaking: sysOID should be in 1.3.6.1.2.1.1.2 (sysObjectID) Model name should be in 1.3.6.1.2.1.47.1.1.1.1.13 (entPhysicalModelName) Hardware version should be in 1.3.6.1.2.1.47.1.1.1.1.8 (entPhysicalHardwareRev)
3 years ago, by Andrew in Network Scanner Forum
Yes, that can be done and we'll implement it soon. At moment the Network Scanner application is undergoing a redesign with the aim of supporting both Windows and macOS to the maximum possible extent. To avoid having to merge new changes from different codebases, we'll add the requested feature once the redesign is complete (in ~2-3 weeks),
3 years ago, by Andrew in Network Scanner Forum
One way would be to store login settings in an external file, e.g. XML or plain text and read that file to access the credentials. Another way, we may add a function to access the Network Scanner's credential manager from scripts, though the problem is identifying which user and password to use. The list of credentials simply consists of username-password pairs, and I am not sure how to specify
Re: RAM disk disappeared after Windows 10 October update
3 years ago, by Andrew in RAM Disk Forum
Sorry, this is not something we can reproduce and we have never seen this behaviour in testing. It may be related to some third-party drivers or applications, but that's not something we can troubleshoot. I would recommend trying a different combination of RAM Disk settings, e.g. try a different file system or enable/disable the Hard Disk Drive emulation, to see if that makes any difference.
Re: New features: groups, profiles, get switch info, command line parameters
3 years ago, by Andrew in Switch Port Mapper Forum
It is indeed beyond the scope of the application itself. If security is a concern, I recommend creating an encrypted container and placing the portable version of the Port Mapper into it. This way the application itself and all its configuration data will be reliably encrypted. An encrypted container can be created with built-in Windows tools (VHD/VHDX with BitLocker) or an open-source tool lik
3 years ago, by Andrew in NetWorx Forum
The language files are compiled in. It is possible to load an external file for testing, but it will not persist between restarts. Regarding making a new translation: as multilingual applications are difficult to maintain, we don't accept any new translations at the moment.
3 years ago, by Andrew in NetWorx Forum
Some languages, such as Serbian, Macedonian, Lithuanian, Latvian, were removed in late 2017. This was because over time those translations ended up being unmaintained and incomplete, in addition to the fact that there were very few sales in those regions. Latvian language is present in the last free version (5.5.5) that is still available for download here. If you have a newer version of NetWor
Re: New features: groups, profiles, get switch info, command line parameters
3 years ago, by Andrew in Switch Port Mapper Forum
Sure, sounds like a good idea. Done both and the new builds are available here. SNMPv3 profiles support in every SNMPv3 input pane. A couple of buttons to copy switch settings to router settings and vice versa.
3 years ago, by Andrew in Bandwidth Manager Forum
That's a good point. We have just added a couple of splitters that you can use to resize either chart. The new build can be downloaded here.
3 years ago, by Andrew in NetGenius Forum
That could be the case if hundreds of connections are open at the same time, which is possible when running a Windows update. Once those connections are closed, the memory usage should drop to tens of MB, just as you described. I am glad the issue has resolved itself.
Re: New features: groups, profiles, get switch info, command line parameters
3 years ago, by Andrew in Switch Port Mapper Forum
We have just implemented multiple filters support as shown below. The new builds can be downloaded here. Regarding saving and repopulating IP settings and SNMP credentials, while it may be useful for your specific workflow, it's not something that can be easily done. First of all, groups are not stored anywhere as such. Essentially groups are just additional tags like 'Device A' in in 'G
3 years ago, by Andrew in Bandwidth Manager Forum
I am not quite sure what you mean by saying it should be more like the old versions. It is fully resizeable, and can be maximised too, as shown in the following screenshot:
Re: New features: groups, profiles, get switch info, command line parameters
3 years ago, by Andrew in Switch Port Mapper Forum
Thank you for your feedback. In order to sort the groups and switches alphabetically, simply click the heading in the device manager as shown below. They will be sorted alphabetically and this will also apply to the drop-down list in the main screen. Regarding multiple filters, sounds like a good idea. We'll do that shortly. Regarding the last item, I am afraid I don't quite understand.
Re: Speed meter not showing data
3 years ago, by Andrew in NetWorx Forum
There is probably an issue with the specific testing server closest to you. In the recent builds of NetWorx, we added a setting that lets you choose a different server in such cases. Please try downloading the new build and using a different server by clicking Change on the right side of the info pane.
Re: "Incorrect function" error on a PC
3 years ago, by Andrew in RAM Disk Forum
Have you tried a different file system (for both the RAM disk and the image file's storage drive)? It sounds like there is a third-party driver in your system that doesn't like something about the RAM Disk.