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Re: Speed units in exported data

11 days ago, by Andrew in Connection Quality Monitor Forum

They are in bytes per second.

Application window position is not retained after reboot - Fixed

15 days ago, by Andrew in NetWorx Forum

Please try the latest build and let me know how it works for you. It should correctly retain the graph's position anywhere on the screen even with multiple monitors.

Re: Application window position is not retained after reboot

16 days ago, by Andrew in NetWorx Forum

Thank you for providing the additional information. It appears we've identified the cause of the issue. I will post an update in the next couple of days.

Re: Application window position is not retained after reboot

19 days ago, by Andrew in NetWorx Forum

Assuming you are referring to NetWorx graphs, they should reopen in the same position they were in before the reboot. If they are appearing elsewhere, please provide screenshots showing their positions before and after the restart so we can investigate further.

Version 7.2.2 doesn't show any measurements - Fixed

25 days ago, by Andrew in NetWorx Forum

Thank you all for sharing your findings here. I believe we've identified the root cause of the issue - it was a simple oversight, for which I sincerely apologise. We inadvertently relied on the IPv6 adapter index when querying usage statistics. In a typical dual-stack system, the IPv4 and IPv6 adapter indices are the same, and everything works well. However, in these cases, when IPv6 is unavail

Re: Version 7.2.2 doesn't show any measurements

26 days ago, by Andrew in NetWorx Forum

This issue is related to the fact that we have updated the adapter selection process in version 7.2.2. As a result, only online network adapters with a valid IP address can now be monitored. To exclude any confusion with old adapter names, could you all please try the portable version? Launch it, open the adapter selection dialog, check all the adapters you wish to monitor and let us know how i

Re: Version 7.2.2 doesn't show any measurements

27 days ago, by Andrew in NetWorx Forum

It's hard to tell without seeing your settings. Please attach a screenshot of the Main tab in the Settings.

Re: Missing info in Remote Files

28 days ago, by Andrew in Network Scanner Forum

Thank you for reporting this issue. It seems we introduced a bug when modifying the SMB-related code to support Kerberos authentication. Previously, shared folders were accessed using an IP address with NTLM authentication, prepending \\ to the IP (e.g., \\x.x.x.x). However, a customer recently reported that the Network Scanner didn't support Kerberos and failed when NTLM was disabled. This wa

No speed shown in the taskbar on Windows 11 - Fixed

30 days ago, by Andrew in NetWorx Forum

Thank you for your feedback! It appears that your taskbar is configured to display task labels, which was indeed an edge case we hadn't fully accounted for. We've since updated NetWorx to better handle taskbars with labeled task buttons. However, please note that with large task buttons, there may be limited space available for the graph. You can download the latest update here. Let me know

Re: No speed shown in the taskbar on Windows 11

4 weeks ago, by Andrew in NetWorx Forum

Thank you for providing the additional details. It seems that the issue you're experiencing is likely related to our new integration with the Windows 11 taskbar, which was introduced in version 7.2.1. While this update was designed to enhance the user experience - such as allowing the graph to be docked on either side of a centered taskbar and play nicely with task buttons - it appears there may b

Re: No speed shown in the taskbar on Windows 11

4 weeks ago, by Andrew in NetWorx Forum

It looks like it's simply too large. You can easily resize it. For that, move the mouse over the left side of the graph. A vertical bar will appear allowing you to expand or shrink its width. Click on that bar and, while holding the left mouse button, move the mouse to the right to change the size of the graph.

Re: Worldwide licence renewal and licence keys update

5 weeks ago, by Andrew in RAM Disk Forum

There is no need to re-enter the licence key for the current version of the application to continue functioning after renewing the licence. However, if you plan to update the software to a newer version, it is possible that the new version will not accept the existing licence key on that machine, if the new version was not covered but the previous key. In such cases, we recommend updating the lice

Re: Bandwidth shaping with multiple network cards

7 weeks ago, by Andrew in Bandwidth Manager Forum

It is possible that one of the earlier rules (listed above the problematic rule) is capturing the traffic, preventing it from reaching the rule you are testing. To resolve this, try creating a new Any-to-Any rule, select a specific network interface, and position it at the top of the ruleset. This should allow you to see some traffic being captured by it.

Re: No speed shown in the taskbar on Windows 11

7 weeks ago, by Andrew in NetWorx Forum

I am not quite sure what solution you are looking for. The latest version of NetWorx should work fine with Windows 11 taskbar and speed widget, as shown below: If you are seeing something else, please post a screenshot along with more details about your setup. Having more information will let us help you better.

Re: How to fix a spelling error in Taskbar Settings

2 months ago, by Andrew in NetWorx Forum

Thank you for bringing this typo to our attention. It has now been corrected and the current version download files have been updated. Windows stores this data in binary format, so it is unlikely that you will locate it using the Registry Editor. Instead you can reset the notification area icon cache is by using the this batch file. This file automatically deletes the required registry entries

Re: Missing characters in SNMP Engine ID - Fixed

2 months ago, by Andrew in Network Scanner Forum

Likewise, thank you for providing the clear and detailed information that allowed us to reproduce and fix the bug. The issue was in the conversion of binary data to a UTF-8 string that caused some of the binary data to become malformed. We have updated the code to correct the problem, and are very glad to hear that everything works well for you now.

Missing characters in SNMP Engine ID - Fixed

2 months ago, by Andrew in Network Scanner Forum

Thank you! We have successfully reproduced this issue, and it should now be fully resolved. Please download the latest build and let us know how it works for you.

Re: Missing characters in SNMP Engine ID

2 months ago, by Andrew in Network Scanner Forum

In SNMP, the OctetString data type can be used to carry both ASCII and UTF-8 strings, as well as binary data. We've added a new setting that allows you to specify the string format in cases where the data is incorrectly detected as UTF-8. Please download the latest build, and select either ASCII or HEX for the EngineID to ensure it displays correctly:

Re: Missing characters in SNMP Engine ID

2 months ago, by Andrew in Network Scanner Forum

It is likely that this byte sequence (EngineID) is being misinterpreted as a UTF-8 string when it is actually a hexadecimal sequence. We will investigate this further and provide an update here shortly.

Re: Nmap with ppp0 interface

2 months ago, by Andrew in Network Scanner Forum

We have added a way to pass custom command-line parameters to Nmap. You can download the new builds here.

Re: Driver version information is not updated

2 months ago, by Andrew in RAM Disk Forum

The drivers have actually been updated to the newest version. However, the corresponding INF file in the Windows\INF folder has not been updated, causing the Device Manager to display the wrong version. You can check the actual driver files and their versions directly: %SYSTEMROOT%\System32\drivers\spvve.sys %SYSTEMROOT%\System32\drivers\spvdbus.sys We will review the installation proced

Re: Graph notifications are not closing automatically

2 months ago, by Andrew in NetWorx Forum

There has been a change in the application behaviour from version 5. In version 7, all features were redesigned, including the notification logic you are referring to. Now, the graph displays when a set threshold is reached, but it won't automatically disappear as it used to. This change was implemented for a couple of reasons: To ensure that the users who are away from their computer can se

Re: Driver version information is not updated

2 months ago, by Andrew in RAM Disk Forum

It may require one or two reboots for the drivers to be replaced. This is because Windows locks the driver files early in the boot process, and up to two reboots might be necessary to successfully replace or update them.

Re: Nmap with ppp0 interface

2 months ago, by Andrew in Network Scanner Forum

There is currently no way to pass custom command-line switches. We will add this feature soon and post an update here.

Re: Taskbar graph overlaps icons when using multiple desktops

3 months ago, by Andrew in NetWorx Forum

Sorry, we couldn't reproduce this issue. Are you using NetWorx version 7.2 or earlier? We've made significant improvements to Windows 11 taskbar support in version 7.2.1, which should also prevent such overlapping issues. Additionally, the graph can now be docked on either side of the centered taskbar.

Re: NetWorx on Mobile Hotspot Device

3 months ago, by Andrew in NetWorx Forum

Unfortunately it is not possible to load NetWorx directly onto mobile hotspot devices, as those devices use custom operating systems that are not compatible with the software. NetWorx is specifically designed to run on desktop machines operating under Windows, macOS, or Linux. However, most mobile hotspot devices typically include built-in stats or usage meters. They may be not as advanced and

Re: Feature request: Start a scan on keyboard key press

3 months ago, by Andrew in Network Scanner Forum

It might be challenging to determine whether, upon pressing Enter, the user intends to modify settings or make adjustments after selecting a bookmark before starting the scan. As a practical solution, you could configure a hotkey or key combination for initiating the scan directly. This way, after selecting a bookmark, you can simply press the hotkey to start scanning immediately.

Re: MacOS version, or a way to run under Wine

4 months ago, by Andrew in Connection Emulator Forum

Unfortunately it will not work under Wine because it relies on a driver within the Windows networking stack, which is not supported by Wine. For macOS, you can use a tool called Network Link Conditioner, which is part of Xcode and can be installed as explained here.

Re: How to delete a specific file on each startup

4 months ago, by Andrew in RAM Disk Forum

There is no selective clearing. The entire RAM disk is cleared upon restart.

Re: How to delete a specific file on each startup

4 months ago, by Andrew in RAM Disk Forum

RAM disk is a volatile storage solution, meaning it doesn't retain any data across system restarts. When your computer starts up, the RAM disk presents an entirely empty drive, without any files or folders. Therefore, there's no need to specifically configure it to clear a particular file, as all content is cleared automatically on shutdown.