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1 year ago, by Andrew in Network Scanner Forum
Is this something you can reproduce with a blank config? If so, please provide step-by-step instructions to reproduce this issue.
Re: How to make RAM Disk run in safe mode
1 year ago, by Andrew in RAM Disk Forum
That's possible with the following registry modifications: Windows Registry Editor Version 5.00 @="Service" @="Service" @="Service" @="Service" "Group"="SCSI Class" This adds the RAM Disk drivers to the list to be loaded with Safe Mode and Safe Mode with Networking.
1 year ago, by Andrew in Network Scanner Forum
This issue likely arose because you previously installed a snapshot build that incorrectly inserted a new column in the middle. Subsequently, you rearranged the columns to accommodate that build. However, in newer builds, we had to move the column from the middle to the end to prevent disrupting users' column setups. We apologise for the inconvenience, but you may need to rearrange the columns aga
1 year ago, by Andrew in Network Scanner Forum
Indeed, this was a bug. Please download the fixed builds here.
Re: Changes in Regular Expressions in the latest builds
1 year ago, by Andrew in Network Scanner Forum
Thank you for the feedback. This issue appears to have resulted from the addition of a new column, 'Device Type', in the middle rather than at the end. This change shifted all subsequent column indices along with their regular expressions and formatting settings. We have now addressed this issue, ensuring that it will not disrupt anyone's column settings when upgrading. However, in your case t
Re: Changes in Regular Expressions in the latest builds
1 year ago, by Andrew in Network Scanner Forum
We have updated the regex library to a newer version, but it looks like there are indeed some issues with it. Could you please post here some strings that used to correctly match against these expressions?
Re: How to turn an SSD into a RAM disk
1 year ago, by Andrew in RAM Disk Forum
If your new laptop comes equipped with a high-speed NVMe storage system but has a fixed RAM capacity of 8GB with no option for physical upgrades, then to effectively extend your computer's memory capacity beyond this limit, Windows employs a feature known as a Pagefile. This is essentially a hidden system file (ending with .SYS) located on your device's primary storage drive, typically the C:\ dri
Re: How to suppress the "Force dismount?" warning
1 year ago, by Andrew in RAM Disk Forum
The command line switch /force defaults to forcing operations. Simply launch regedit.exe and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. There, you will find an entry that launches the RAM Disk app at every boot. Add the /force switch and reboot your system. The "volume is locked" window should no longer appear. "C:\Program Files\SoftPerfec
Re: Graph combined color and Tray Histogram
1 year ago, by Andrew in NetWorx Forum
NetWorx version 7 is a complete rewrite of the product, so some functions may look and work differently to that in version 6. If you find the new version not performing as expected, you are welcome to downgrade to the latest available release of version 6.
Re: How to open the Emulator in Windows terminal
1 year ago, by Andrew in Connection Emulator Forum
You cannot "open" Connection Emulator in the terminal because it is a GUI application, not a console one. You can however launch it from there by supplying the full path, like C:\Program Files\SoftPerfect Connection Emulator\consim.exe
Re: Performance of SoftPerfect RAM Disk vs iSCSI Virtual Hard Disk
1 year ago, by Andrew in RAM Disk Forum
Creating RAM disks using PowerShell with iSCSI seems unnecessarily complex, and its performance was 10-30 times inferior compared to our product. I believe this performance gap is due to the networking overhead associated with iSCSI. Below is a screenshot from a test machine and a link to another source that I found on Google.
Re: Taskbar deskband is not displayed on the secondary monitor
1 year ago, by Andrew in NetWorx Forum
I am afraid it is currently not possible to have the taskbar graph on multiple monitors simultaneously. This fix refers to the case with no taskbar on the primary monitor, when the taskbar is located on the secondary monitor only.
Re: Use of RegEx in Network Scanner
1 year ago, by Andrew in Network Scanner Forum
1) Network Scanner uses a slightly different syntax for backreferences. Like JavaScript, Python and Perl, it uses $1 $2 $3 instead of \1 \2 \3. Simply replace \1-\2-\3-\4-\5-\6 with the following, and it should work as expected: $1-$2-$3-$4-$5-$6 2) Regarding the script, try the following modifications. It uses a capture group to collect any associated information and trims the output:
Whitelisting not working - Fixed
1 year ago, by Andrew in WiFi Guard Forum
Yes, we have responded to you via the same facility where you uploaded the files. But perhaps you haven't received or missed the notification email. The file with your settings helped us to find another edge case where the partial MAC address matching would not work. Please download the new build dated 23 January and let us know how it works for you.
1 year ago, by Andrew in WiFi Guard Forum
That is indeed odd. Could you please send us the database file? To do so, follow these steps: Press Win + R and open %APPDATA%\SoftPerfect Compress the WiFi Guard folder into a ZIP file Submit it to us using this form We will then review it and hopefully determine the issue.
Re: Downtime information in Connection Monitor
1 year ago, by Andrew in NetWorx Forum
First of all, here are the answers to your questions: The hosts are pinged in a loop approximately every 10 seconds. All three hosts (1.1.1.1, 8.8.8.8, and 9.9.9.9) are pinged at each interval. Downtime is logged if all three pings fail within a single round. Regarding the issue where the Connection Monitor did not show any downtime despite your customer experiencing connection problems, it
1 year ago, by Andrew in WiFi Guard Forum
Apologies, it appears that even though the list of known devices was updated with a partial match, it wasn't saved. Consequently, after a reboot, WiFi Guard would identify these addresses as unknown once more. We have recently resolved this issue. Please download the latest build, dated January 17, and re-enter the partial MAC address. This means you should delete the existing entry for VMWare
Re: How to get the floating graph window to open automatically
1 year ago, by Andrew in NetWorx Forum
Yes, it can definitely be done. Simply click the star icon above each graph, and they will be automatically reopen on each startup:
1 year ago, by Andrew in WiFi Guard Forum
Thank you for reporting this issue. We have identified and fixed the bug where adding a MAC address prefix for partial matching did not automatically recognise previously discovered MAC addresses as known. Please download the new build and re-enter the first three octets of the MAC addresses you wish to whitelist.
Re: Feature request: Transparent graph in NetWorx 7.x
1 year ago, by Andrew in NetWorx Forum
This sounds like an interesting idea! To better understand your needs and implement this feature effectively, could you provide more details on how you envision it working?
Re: "Maximum queue size" setting
1 year ago, by Andrew in Connection Emulator Forum
Neither. It's the maximum number of network packets in the queue before they start being dropped.
Re: RAM Disk creates multiple tray icons
1 year ago, by Andrew in RAM Disk Forum
Yes, it's always a good idea to update to the latest version, because the issues discovered by our customers are continuously being fixed.
Re: RAM Disk creates multiple tray icons
1 year ago, by Andrew in RAM Disk Forum
What RAM Disk version are you using? This issue has been fixed a long time ago.
Re: How to save RAMdisk to image without GUI?
1 year ago, by Andrew in RAM Disk Forum
To point out, deleting files and folders will not stop them from being written into the image. When you delete a file or folder, it's only removed from the file system metadata, but the actual file contents remain. This is generally how file recovery tools operate. It might be better to use two RAM disks: one for volatile data and another for persistent data.
Re: Dark mode on Windows Server 2016
1 year ago, by Andrew in Network Scanner Forum
A more or less complete dark mode support was introduced in Windows version 1809 (build 17763), whereas the last update for Windows Server 2016 is version 1607. Therefore, the dark mode setting is disabled because the OS doesn't provide the necessary API to enable dark mode for Win32 apps.
Re: How to save RAMdisk to image without GUI?
1 year ago, by Andrew in RAM Disk Forum
To address your main query, saving the RAM disk to its image file without a GUI and at any time other than system shutdown requires the GUI component of the software to be running. This is because the command-line functionality (ramdisk.exe /save:R) depends on certain services and interfaces that are only active when the GUI is operational. Therefore, to perform on-demand saving of the RAMdisk, th
Re: How to change the speed unit to bytes instead of bits
1 year ago, by Andrew in NetWorx Forum
Yes. First, change Settings - Graph - Transfer Rate Unit to Bytes/s: Then reopen the Settings and change Settings - Main - Speed to MB/s:
Re: Handling of 500Mbps - 1Gbps connections
1 year ago, by Andrew in Bandwidth Manager Forum
Theoretically the latest version (3.2.11) of our Bandwidth Manager should be able to handle up to 1 Gbps, depending on the number of rules and streams you defined within the software. If it does not, you may have to consider an appliance, i.e. a specialised network device for bandwidth management. There are several options available on the market that are capable of handling 1 Gbps and up to 1
Re: How to save RAMdisk to image without GUI?
1 year ago, by Andrew in RAM Disk Forum
It really depends on the disk type you have configured. If that's a disk mounted at startup, then the GUI is not needed. It will still be saved on shutdown by the driver. However, if it's a disk mounted at logon, then the GUI is required for correct initialisation and finalisation.
Re: RAM Disk on a multi-user system
1 year ago, by Andrew in RAM Disk Forum
Configuring web browsers to use a RAM disk for their cache is typically not a global setting that applies to every user on a system. Instead, these settings are usually user-specific. This is because web browsers generally store their configuration settings, including cache locations, within user profiles or directories that are specific to each user account on the system. You will need to conf