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NetWorx: technical questions and how-to

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Speed discrepancy: MB/s and Mb/s difference

If you see a big difference between the Internet connection speed your provider promised you, the speed you measured with other tools or speed tests, and the speed that NetWorx shows, it might mean th...

NetWorx shows inaccurate traffic usage

Too High If NetWorx data usage readings look higher than you expected, make sure you are monitoring one network interface instead of all interfaces. Open the NetWorx settings and choose one specific ...

Can NetWorx monitor all my devices (iPad, laptops, smart TV)?

NetWorx can only monitor traffic on the computer where it is installed. If you want to monitor traffic on multiple computers, you basically have two options: Install NetWorx on every computer in yo...

"Ignore local traffic within the LAN" option is greyed out in NetWorx

That is probably because you are using the Portable edition. Excluding local traffic requires a driver to be installed, so this feature is unavailable in the portable build. If you need this feature,...

Unstable connection or errors caused by ignoring LAN traffic

If after activating the Ignore local traffic within the LAN option you see a system crash, errors, other applications not working properly, or your network connection becomes unstable, this could be c...

How to recover forgotten NetWorx password

To recover the password, please follow these steps: Download SQLite Spy. Launch it and load the NetWorx database file located in %ALLUSERSPROFILE%\Application Data\SoftPerfect\NetWorx. Run the fo...

Taskbar notification area icon is missing

If the notification area icon has suddenly disappeared, or if no icon is shown in the notification area after you started NetWorx, you may just need to reset the Windows icon cache. How to clean up o...

NetWorx doesn't see UWP apps like Microsoft Edge

You may notice that when the Ignore local traffic within the LAN option is enabled, Universal Windows Platform apps such as Microsoft Edge are not recorded in the list of applications. This occurs be...

Understanding NetWorx graph

The NetWorx Graph window displays the real time traffic data with the average throughput values at the bottom. You can customise the graph and set its colours in the Graph settings. The traffic data ...

How to close NetWorx before updating or uninstalling it

When you are installing a newer version of NetWorx or removing the current installation, you may be asked to close all running instances of it. To close NetWorx, click the NetWorx icon in the notific...