Contact Centre

Knowledge Base

Find the answer in our Knowledge Base:
 

← Go back

NetWorx: technical questions and how-to

Articles in this category:

How to monitor all my devices: laptops, phones, smart TV, etc

Often it is important to know how much data the devices in your network are using, especially if your Internet service provider imposes caps, limits or penalties. Knowing the per-device usage history ...

"Monitoring of applications" option is greyed out in NetWorx

The “Monitoring of applications” option becomes greyed out when NetWorx does not have access to its LAN Traffic Filtering Driver. When installing NetWorx for the first time The unaccessi...

How to close NetWorx before updating or uninstalling it

When you are installing a newer version of NetWorx or removing the current installation, you may be asked to close all running instances of it. To close NetWorx, click the NetWorx icon in the notific...

NetWorx shows inaccurate traffic usage

Too High If NetWorx data usage readings look higher than you expected, make sure you are monitoring the correct network interface. Open the NetWorx settings and choose one specific network interface ...

How to recover forgotten NetWorx password

To recover the password, please follow these steps: Download SQLite Spy. Launch it and load the NetWorx database file located in %PROGRAMDATA%\SoftPerfect\NetWorx. Run the following query in SQLi...

Icon in taskbar notification area is missing

If the notification area icon has suddenly disappeared, or if no icon is shown in the notification area after you started NetWorx, you may just need to reset the Windows icon cache. How to clean up o...