Contact Centre

Knowledge Base

Find the answer in our Knowledge Base:
 

← Go back

NetWorx: technical questions and how-to

Articles in this category:

How to monitor all my devices: laptops, phones, smart TV, etc

Often, it is important to know how much data the devices in your network are using, especially if your Internet service provider imposes caps, limits ...

"Ignore local traffic within the LAN" option is greyed out in NetWorx

The “Ignore local traffic within the LAN” option becomes greyed out when NetWorx does not have access to its LAN Traffic Filtering Driver....

How to close NetWorx before updating or uninstalling it

When you are installing a newer version of NetWorx or removing the current installation, you may be asked to close all running instances of it. To cl...

NetWorx shows inaccurate traffic usage

Too High If NetWorx data usage readings look higher than you expected, make sure you are monitoring one network interface instead of all interfaces. ...

Unstable connection or errors caused by ignoring LAN traffic

If you see a system crash, errors, other applications not working properly, or your network connection becomes unstable after activating the Ignore lo...

How to recover forgotten NetWorx password

To recover the password, please follow these steps: Download SQLite Spy. Launch it and load the NetWorx database file located in %ALLUSERSPROFILE%...

Icon in taskbar notification area is missing

If the notification area icon has suddenly disappeared, or if no icon is shown in the notification area after you started NetWorx, you may just need t...

NetWorx doesn't see UWP apps like Microsoft Edge

You may notice that when the Ignore local traffic within the LAN option is enabled, Universal Windows Platform apps like Microsoft Edge are not record...

Understanding NetWorx graph

The NetWorx Graph window displays the real time traffic data with the average throughput values at the bottom. You can customise the graph and set its...