Alerts

Alerts are actions that are performed when a specific condition is met. In order to access the alerts, choose File - Alert Manager from the main menu:

Alert Manager window

In order to create a new alert, click Add. To edit an existing alert, double-click it:

Add or Edit Alert

There are several types of alerts available:

  • Title contains is activated when a job’s title contains a specific word or text.
  • Page count exceeds is activated when a job contains more than a specified number of pages. This can be used to notify the administrator of a large printed document.
  • Queue time exceeds is activated when a job has been in the queue for a long period of time. This can be used to notify the administrator of a jammed printer or to remove unclaimed jobs.
  • Submitted by user is activated when a job is submitted by a user whose name is specified in the alert.
  • Submitted by computer is activated when a job is originated from a computer whose name is specified in the alert.

Once an alert is activated, the software can do one of the following actions:

  • Send email. In order to send emails, you need to specify your SMTP server details in the global settings.
  • Launch application. The application will be launched from a system account on a separate desktop, so make sure it requires no user input or it will stall.
  • Cancel job. A job that has activated the alert will be deleted from the queue. If it cannot be deleted for some reason, there will be a message written in the event log.