Show all posts by user
Re: Some menus and buttons are missing
1 year ago, by Ann in Bandwidth Manager Forum
Yes, the trial is fully-featured, and thus has exactly the same interface as the licensed version. You are missing some interface elements because you are using a limited access password. Have a look at the bottom-left corner of the main window of your Bandwidth Manager. You will see that is says "Limited access to localhost". You need to log in with your full access password to acces
Re: How to integrate Nmap on macOS
1 year ago, by Ann in Network Scanner Forum
Simply press Shift+Command+G in the Open Folder dialog. This will allow you to enter any custom path, and this works in any Open Folder dialog on macOS.
Re: How to integrate Nmap on macOS
1 year ago, by Ann in Network Scanner Forum
Try choosing /usr/local/bin, it should then locate the Nmap binary within that folder.
Re: Usage history retention period
1 year ago, by Ann in NetWorx Forum
Usage data is stored indefinitely (unless the user deletes it), with 1-hour granularity. This data is not presented as a graph, but it can be viewed in the Usage Reports in detail down to the hour, as shown in the screenshot below. The graph view displays one hour of data with 1-second granularity. So you can scroll back up to one hour, provided NetWorx app has not been restarted during that ti
Re: Output files are not created sometimes
1 year ago, by Ann in Network Scanner Forum
It is probably related to the console output buffering. As the Network Scanner is not a true console program, it attaches directly to a parent console when printing its progress. Try adding "start /B /wait" to the beginning of your command, like this: start /B /wait netscan.exe /hide /config ...
Re: The effect of "Mount as Removable" option
1 year ago, by Ann in RAM Disk Forum
Making any disk 'Removable' essentially disables Windows file caching for that disk. The caching system is disabled to prevent data loss in case the disk is suddenly removed (e.g. a USB stick is pulled out). Without caching, reading and writing to a removable drive is a little slower than to a regular drive. Due to this decrease in disk performance, we don't recommend ticking 'Mount as Removab
1 year ago, by Ann in WiFi Guard Forum
There were a couple of tiny improvements, which have subsequently been added to the official release files available for download from WiFi Guard product page. The changes were so small that they did not earn a changelog entry and a version number increase. If you have already got the latest version, you can keep using it without updating anything. But if you download the current application f
1 year ago, by Ann in WiFi Guard Forum
ms means milliseconds. In your example: "192.168.2.1" is the IP address of the device (network connection identifier of the device). "14-35-8B-01-67-50" is the MAC address of the device (physical identifier of the device). "1 ms" is Round-Trip Time (RTT). It shows how long it took to receive a response from that device. In this case it took 1 millisecond. &quo
Re: Suggestion: Add more custom "friendly" columns
1 year ago, by Ann in Network Scanner Forum
Thank you for the suggestion. It looks like a good idea, so we have just implemented Associated Data, which is custom columns support under Friendly Host Names. Please download the new build to test this feature.
Re: How to incorporate the date into the report filenames
1 year ago, by Ann in NetWorx Forum
A set of special date-formatting characters is supported in reports saved to a file. You can use any of these tokens, each surrounded by % characters: y yy yyyy m mm mmm mmmm d dd ddd dddd h hh n nn s ss For example: %yyyy%-%mm%-%dd%.txt will become 2023-01-23.txt
1 year ago, by Ann in Network Scanner Forum
Network Scanner uses the NetRemoteTOD Windows API call to find out the remote time. If for some reason it returns inconsistent data, you can try getting the remote time via WMI with SELECT LocalDateTime FROM Win32_OperatingSystem Simply go to Settings - Remote WMI and add the above query. It will then query the current time from the WMI subsystem.
Re: What do 3 dashes (---) in the Ping Time column mean?
1 year ago, by Ann in WiFi Guard Forum
It means that the device was discovered via an ARP request but did not respond to ping. So the ping time couldn't be measured. The device is still connected to your WiFi.
Re: No graph is displayed in Connection Monitor
1 year ago, by Ann in NetWorx Forum
The table below the strip with the ping and uptime figures in Connection Monitor lists historical downtime and ping. In the older releases it was not updated in real time and instead it fetched the latest data when it was opened. If that's your case, you can simply close and re-open that window, and you will see what's been recorded. There is no need to keep it open for the monitoring to be ac
Re: No graph is displayed in Connection Monitor
1 year ago, by Ann in NetWorx Forum
If you see the usage graph and data in other places in NetWorx while only the Connection Monitor window is empty, simply close the Connection Monitor window and re-open it anew. If however you don't see the usage graph and data anywhere, please check your NetWorx settings under Mode on the Main tab. It needs to be set either to 'Monitoring of applications' or 'Monitoring of a network adapter'.
Re: How to relocate NinjaTrader files to RAM disk
1 year ago, by Ann in RAM Disk Forum
The correct way to use mklink is: mklink /d "C:\Users\Owner\Documents\NinjaTrader 8\tmp" "V:\NT8" Most importantly, V:\NT8 must exist, while C:\Users\Owner\Documents\NinjaTrader 8\tmp must NOT exist. In your case you are getting an error probably because the path C:\Users\Owner\Documents\NinjaTrader 8\tmp already exists. So you will need to delete the tmp folder prior
Re: Host Name resolution across VLANs
1 year ago, by Ann in Network Scanner Forum
Host name resolution should work across VLANs in the default configuration. You can also try different name lookup methods that can be chosen next to the host name resolution checkbox. If it still doesn't work on some devices, it may be that those devices don't have names assigned to them or there is a firewall that blocks such attempts.
Re: Application-specific limiting
1 year ago, by Ann in Bandwidth Manager Forum
For limiting the applications running of your computer we have a different product, NetGenius. It has a free fully-featured 30-day trial, so you are very welcome to download it and see if it does exactly what you want. Bandwidth Manager is more suitable for shaping network traffic on a server for multiple users, whereas NetGenius was designed specifically for controlling applications.
Re: Suddenly no network activity is reported
1 year ago, by Ann in NetWorx Forum
If you are monitoring a router, there can be two reasons for this sudden disappearance of all network activity: The router entered an error condition and stopped supplying usage data. First of all, please try rebooting your router. The router interface ID has changed. In this case, please go to NetWorx Settings - Main - Settings - Router Monitoring and try adding your router again.
Re: Best practices for updating to a new version
1 year ago, by Ann in RAM Disk Forum
Before version 4.0.4 RAM Disk updates required uninstalling the older version. But since then, a new version can be simply installed over, although you do need to exit the GUI if it is opened. So, to upgrade from version 4.2.0 to 4.3.3, it is a two-step process: Enter your newly purchased licence key on the machine you are upgrading. This will replace the old licence. Exit the GUI (if it is
Re: RAM disk loses shares after reboot
1 year ago, by Ann in RAM Disk Forum
Firstly, please make sure you are using a RAM disk that is mounted At Startup, not at logon. A boot-time disk is initialised much earlier and is available to system services. Secondly, try ticking Hard Disk Emulation in the RAM Disk properties. Windows treats those disks differently, and we received feedback from other customers reporting that this helped them with the same issue. And lastly
1 year ago, by Ann in Network Scanner Forum
There are a couple of settings that may help with this: 1. In Options - General, ensure that Allow ARP outside current subnet is not checked: 2. In Options - Additional, move Router SNMP MIB query up in the list, so it would take priority over ARP requests:
Re: Automatic speed unit display/adjustment
1 year ago, by Ann in NetWorx Forum
Yes, there is a setting for that. It can be accessed by opening the regular NetWorx Settings window and then pressing Ctrl+O (that's letter "O", not zero) while that window is open and active. This will open the Hidden Settings dialog where you can fine-tune NetWorx further. The setting you need to change is called Display format. It can have values 0, 1, 2, or 3. They set the speed u
Re: Discovering IPs on Ruckus ICX switches
1 year ago, by Ann in Switch Port Mapper Forum
As far as I know, the ARP protocol that is used to map MAC addresses to IP addresses only works within a single subnet and within a single VLAN. So yes, you would need to be connected to that VLAN to get MAC-to-IP address mappings. Unless you have a router that exposes its MAC-to-IP address mappings via SNMP. In this case VLANs don't matter, as the software simply pulls the mappings from the r
Re: Discovering IPs on Ruckus ICX switches
1 year ago, by Ann in Switch Port Mapper Forum
It really depends on where the IP addresses come from. Since the switch itself doesn't know anything about IP addresses, the software can either pull MAC-to-IP address mappings from your router (if configured) or scan your network to obtain the mappings. The latter will work only in the local subnet. What seems to be missing exactly: some MAC addresses, or some IP addresses, or both? It would b
Re: How to detect all Wi-Fi devices on all SSID
1 year ago, by Ann in WiFi Guard Forum
It really depends on whether your router isolates WiFi (and wired) networks from each other. If it does, then devices from one network cannot see devices in another network, and WiFi Guard will not be able to detect them. This isolation can usually be configured in the router settings. So if you want to be able to detect devices everywhere, the isolation needs to be turned off.
Re: Some active devices are not detected and some inactive devices persist
1 year ago, by Ann in WiFi Guard Forum
We will investigate what could be causing this lag in detection in WiFi Guard, but as no other users have reported this issue, and without access to your network, it may be quite specific to your setup and hard to reproduce.You may like to keep using Wireless Network Watcher, at least for now. We will post an update here.
Re: Some active devices are not detected and some inactive devices persist
1 year ago, by Ann in WiFi Guard Forum
This is not how WiFi Guard should behave. It should detect the devices connected to the WiFi network it guards. If by "unplugged a laptop from router" you mean a physical cable, then, if your laptop has WiFi (almost all of them do), it can still be connected to the network and that's what WiFi Guard detects. Regarding other devices, again, depends what you mean by "active"
Re: How to move TEMP folders from RAM disk back to physical disk
1 year ago, by Ann in RAM Disk Forum
If you still have the RAM Disk application installed and operational, you can the TMP and TEMP variables to their default values via menu Tools: If you no longer have RAM Disk: press Win+R (Run) type sysdm.cpl and launch it go to Advanced tab, then Environment Variables... in the User variables section select TEMP, press Edit... and set it to %USERPROFILE%\AppData\Local\Temp repeat
"System Error. Code: 1400. Invalid window handle" - Fixed
1 year ago, by Ann in NetGenius Forum
Thank you for reporting this issue and describing the steps to reproduce it. We have successfully identified and fixed it. Please download the latest build and let us know how it works for you.
Re: After moving TEMP to RAM disk, some files are still created in C:\WINDOWS\TEMP
1 year ago, by Ann in RAM Disk Forum
1. To change the system-level TEMP and TMP, press Win + R (Run), type sysdm.cpl, press Enter. The System Properties window will open. There, go to Advanced tab, press Environment Variables..., and then under System Variables section press Edit... 2. If your system breaks, a safe mode boot may help. Or you can try booting into the recovery mode and changing HKEY_LOCAL_MACHINE\System\CurrentContr