Show all posts by user

Re: Ram schijf niet leeg na opstart

yesterday, by Ann in RAM Disk Forum

Please see this page for a solution.

Re: Adding ignored IP addresses to command line

7 days ago, by Ann in Network Scanner Forum

There is no specific command line parameter for excluding IP addresses because it is read from the default configuration file. You can create one or more configurations with your subnets and exclusions and then supply them with the /config:filename.xml parameter. Please note that the entire configuration will be read from that file, including subnets and exclusions.

Missing TTL information - Fixed

12 days ago, by Ann in Network Scanner Forum

Update: we have done more testing and found there was a bug in 64-bit builds that prevented TTL from being displayed. The 32-bit builds were not affected. So if the above recommendations did not help, please download the fixed build here. Thank you for reporting this issue.

Re: How to get time to live (TTL) information

12 days ago, by Ann in Network Scanner Forum

TTL is not related to credentials. It is determined from ICMP echo/reply, otherwise known as ping. Normally you would not get TTL for ARP-based ping because ARP packets don't carry time-to-live. Below is a screen shot where you can see the difference. Please check the settings highlighted in the screen shot, i.e. whether ICMP ping is enabled and which type of ping succeeds.

Re: Amount of data sent and received during each scan

13 days ago, by Ann in Network Scanner Forum

It is impossible to predict precisely, as it depends on a large number of factors. However, if you are happy with an approximate number, you can get it by following these steps: Install an application monitor, like Process Explorer. Launch it as Admin, and configure it to display "Network Bytes In" and "Network Bytes Out". Scan one device with the Network Scanner and note

Re: Maximum throughput limit

14 days ago, by Ann in Bandwidth Manager Forum

The 300-500 Mbps limit is the aggregate throughput. No matter how many rules you have, the software cannot handle more than that. Generally, the more rules, the lower is the limit, though 100 rules are probably okay. However, do you really mean to offer 300 Mbps to 100 customers each, or you made a typo? That's a total of 30 Gbit/s! Many hardware appliances will not be able to handle that, let

Re: Embedding license key into installation package

14 days ago, by Ann in Network Scanner Forum

We have implemented reading licensing information from "All Users" location. It should now be easy to deploy the application automatically. Please follow these steps: Download latest version (7.2.7). The installer can be launched with /SILENT or /VERYSILENT command line parameters, which will install the application without any prompts. Create netscan.lic file and paste the below cod

Re: Embedding license key into installation package

15 days ago, by Ann in Network Scanner Forum

The Network Scanner can be installed without user interaction by launching the installer with /SILENT or /VERYSILENT command line parameters: In /SILENT setup the installer wizard window and background window are not displayed, but the installation progress window is displayed. In /VERYSILENT the installation progress window is not displayed either. In both cases error messages, if any happen,

Re: NMCore.exe process and its network activity

15 days ago, by Ann in NetMaster Forum

NMCore.exe itself is not sending anything. It captures other apps' traffic from Windows kernel, processes it, and then reinjects it back after processing. Windows Process Explorer simply sees this activity as if the process was sending its own traffic. If it is a concern to you, I recommend trying the latest build that implements a different and much faster packet processing method when NetMas

Re: RAM drive mounting time

16 days ago, by Ann in RAM Disk Forum

It sounds like you are using an image file with the RAM Disk. If so, and there is a 24 GB image, it does take a while to read from the HDD. For example 24,000 MB divided by 120 MB/s (reading speed of an average HDD) gives us 200 seconds, i.e nearly 3.5 minutes that you are experiencing. If you only use the RAM Disk for temporary files, it makes sense to stop using the image file, in which cas

Re: How to monitor multiple devices individually

16 days ago, by Ann in NetWorx Forum

I am afraid monitoring individual devices in a home network is a rather challenging and often impossible task. There is no software in existence that you can install on one computer and that would magically show and monitor every device you have. The reason for that is how computer networks work physically, and generally the only solutions are advanced routers or custom firmware. Here is a

Re: How to monitor multiple devices individually

16 days ago, by Ann in NetWorx Forum

Could you please clarify what you mean by "devices"? If that's your home devices connected to WiFi, it generally isn't possible to monitor them.

Re: Current program activity

18 days ago, by Ann in NetWorx Forum

It is nice to hear that you like NetWorx and find it relatively easy to use. To see traffic activity per application, you simply need to open the Applications tab in Usage Reports: Though, I have to mention that this feature in only available in Windows installer version of NetWorx (i.e. this tab won't be present in Windows portable, macOS or Linux versions). Alternatively, if you us

Re: How to set cluster or allocation unit size

19 days ago, by Ann in RAM Disk Forum

Yes, the allocation unit size can be set in the Advanced Disk Properties (Add/Edit Disk - Advanced button):

Re: High latency on low bandwidth

19 days ago, by Ann in Bandwidth Manager Forum

That is probably the result of the queue build-up, where network packets from multiple connections are placed in the queue to conform to the 2 Mbps restriction. Let's say, even if the user opens just a web-page in the browser, it will establish 5-10 connections to fetch images and related resources. Each connection will try to occupy all bandwidth available, so to keep the rate under 2 Mbps,

Re: How to customize taskbar display

19 days ago, by Ann in NetMaster Forum

I see what you mean. We'll take a look at it and update it for a better fit on a vertical taskbar. Please allow a few days for that to be done. I will let you know once the update is available.

Re: How to customize taskbar display

19 days ago, by Ann in NetMaster Forum

To customise, simply unlock your taskbar (click on an empty space on the taskbare and untick Lock the taskbar). Then you will be able to expand the extension and make it look like this:

Re: Suggestion: Add AES-256 support - Done

21 days ago, by Ann in Switch Port Mapper Forum

Update: we have fixed the "division by zero" issue and implemented AES-192 and AES-256 support (this is likely to work with Cisco devices only, since it's not a part of the standard). Until the next official release, you can download the latest build here.

Re: Suggestion: Add AES-256 support

21 days ago, by Ann in Switch Port Mapper Forum

Thank you for your feedback. We'll definitely consider your suggestion. As far as I understand, the official SNMP RFC only defines AES128, but it shouldn't be too hard to add AES192 and AES256; after all it's just a different key size. Regarding the issue you had with Cisco 2960X. The division by zero error suggests something went wrong or unexpected data was received from the switch. It's pro

Re: Traffic stream display in the system tray

23 days ago, by Ann in NetMaster Forum

Generally, for the real-time bandwidth information in the taskbar: The NetMaster Taskbar Extension must be selected during the installation. The installer attempts to enable the extension automatically. If that fails, it can be enabled manually by right-clicking an empty space on the taskbar and choosing Toolbars - NetMaster Extension. Please see the screen shots below for details:

Re: Filtering out applications the user is interested in

23 days ago, by Ann in NetMaster Forum

Thank you for your feedback. It is our new product and we welcome all suggestions on how we can make it better. There is a quick filter just above the apps view. You can type a few characters of the application name and also set it to show all applications. Then only the applications with the name that matches the filter will be shown. Please see the screen shot below. I believe the filter is

Re: Database file is locked

23 days ago, by Ann in NetWorx Forum

It sounds like your antivirus may be interfering with the database file. Try adding C:\ProgramData\SoftPerfect\NetWorx path into the list of locations not to be checked. Note: it's under ProgramData, not Program Files.

Re: Restoring settings and database after the Socket Error

23 days ago, by Ann in Bandwidth Manager Forum

If the database was corrupted beyond recognition (which results in the SQLITE_CORRUPT error), I am afraid there is no way to recover it without a backup copy. This type of corruption suggests there may be a problem with your hardware, OS or disk file system, so you may like to check those and thus prevent other problems not related to Bandwidth Manager. For a complete backup, including all rul

Re: Free trial duration

23 days ago, by Ann in Connection Emulator Forum

There is no limitation on how long you can use the trial for, however each emulation session will be limited to 30 seconds in the free trial.

Re: How to unblock a blocked application

27 days ago, by Ann in NetMaster Forum

It's a good point. We will make it possible to see and unblock apps without having to run them in the next release.

Re: How to unblock a blocked application

27 days ago, by Ann in NetMaster Forum

To unblock an application and let it access the Internet again it needs to be running. Then it will be displayed when you choose All and you will be able to unblock it.

Re: Changing "Internet only" to "Internet + LAN" blocks web access

27 days ago, by Ann in NetMaster Forum

So far, we have been unable to re-create this problem in our tests. If any other users experience the same issue, please let us know. Hopefully, with the additional information, we will succeed.

Re: Operation failed with status code C0000098, Image header is corrupted or not accessible - Solved

27 days ago, by Ann in RAM Disk Forum

I am glad to hear that mounting with an offset helped in your case. Thank you for letting us and other users know. Unfortunately, this issue manifests occasionally, and its cause is still unknown. It happens very rarely, but nevertheless... Mounting the affected image file with an offset using a utility like OSFMount still seems to be the best option for trying to salvage the data.

Re: Virtual IP addresses

29 days ago, by Ann in WiFi Guard Forum

WiFi Guard identifies network devices by their MAC address, since in most networks IP address are assigned dynamically by DHCP. If a MAC address hosts several IP addresses, they will all carry the same comment. There is a workaround though. You can edit the hosts file located in C:\Windows\System32\drivers\etc\hosts. There you can manually assign domain-like comments to your static IP addresse

Re: How to add data quota to a specific IP address

29 days ago, by Ann in Bandwidth Manager Forum

The easiest way to add 1 GB to a specific IP's quota would be as follows: Create a new quota of 1 GB with the reduced rate set to Suspended. Create a new rule with 12.12.12.12 listed as the Source and link it with the above quota. Place this new rule above rule R1. As a result, 12.12.12.12 will be first handled by the newly created rule until its quota is used up. Once 1 GB has been used up