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NetWorx icon or speed widget is not showing up in macOS menu bar - Fixed
8 weeks ago, by Ann in NetWorx Forum
It's great to hear that the app is functioning as designed, and we appreciate your feedback. In the latest release we have addressed this issue by adding checks for the notch. If the notch is detected, the NetWorx app will use the icon mode instead of the speed widget mode. The icon will provide access to all the app's features. And if you prefer to have the speed data to be visible at all time
Re: NetWorx icon is not showing up in macOS menu bar
8 weeks ago, by Ann in NetWorx Forum
Thank your for sending us detailed information. It looks like macOS may be hiding some menu bar items (including NetWorx icon) when there is limited space in the menu bar. This is especially common on MacBook models with a notch at the top of the screen. Could this be the case for you? By default, NetWorx displays a speed widget rather than a single icon, which may be why it's not visible if y
Re: Ability to send data usage report to API via webhook
2 months ago, by Ann in NetWorx Forum
We have just added export to XML and JSON, and introduced HTTP POST support for automatic reports. You can now create an 'HTTP POST' report that sends usage data in JSON or any other preferred format, as shown in the attached screenshot. To review the format, you can create a similar report that exports the data to a file and then examine its contents. Use the Test button to manually initi
Re: Ability to send data usage report to API via webhook
2 months ago, by Ann in NetWorx Forum
NetWorx currently includes a built-in feature to export usage data via email and save reports as files, as shown below. These reports can be generated daily, weekly, or monthly. We can extend this functionality to send the data directly to a web-service, allowing seamless integration with your API. Will a standard JSON POST request be sufficient for your needs?
Re: 0 bytes size of ramdisk.xml file and "access is denied" error
2 months ago, by Ann in RAM Disk Forum
Normally, such file operation should not result in an "access denied" error, as both files have write permissions and the folder is writable. Most likely the security software such as Trellix is interfering with writing to the file. There should be a feature in Trellix to add the entire folder to exclusions to prevent it from real-time scanning, which should resolve these file access
Re: Error message: Program doesn't support the version of Windows
2 months ago, by Ann in Connection Emulator Forum
Yes, this is due to the fact that you are running Windows designed for ARM64 processors. While it can run many standard applications via emulation, software that includes drivers cannot function unless those drivers are specifically built for ARM64. At this time, our software does not support this architecture, but we may consider implementing ARM64 compatibility in the future if demand increas
Re: How to make different applications use different network connections
2 months ago, by Ann in Bandwidth Manager Forum
In that case you may also need to adjust the routing tables. To route all traffic through a specific interface when both Ethernet and WiFi are connected, use the route command in Windows: Step 1 Open Command Prompt as Administrator and run: route print Look for the interface index (Idx) of the Ethernet and WiFi connections. Step 2 Delete existing default routes to avoid conflicts:
Re: PowerShell in remote scripting
2 months ago, by Ann in Network Scanner Forum
It looks like quotation marks were used incorrectly in your script. It is easier to place everything in a single string. Below is a working example. You can replace the path with C:\ for testing. Dim cmd cmd = "powershell.exe Get-ChildItem -Path \\computername\C$\Program Files\SentinelOne -directory" 'Create process object and execute PowerShell Set proc = Internal.CreateObject(&
Re: How to make different applications use different network connections
2 months ago, by Ann in Bandwidth Manager Forum
To achieve the goal of having Oracle VirtualBox VMs use WiFi while everything else uses Ethernet on a Windows 11 computer, you can use a combination of routing rules and interface metrics using built-in Windows feature. Here's how you can approach this: Windows uses interface metrics to determine the priority of network interfaces. Lower metrics have higher priority. You can set the Ethernet in
Re: Compatibility with Windows run on Parallels installed on a Mac
2 months ago, by Ann in NetGenius Forum
If you are using a MacBook with the M3 chip, your Parallels setup runs a specialised version of Windows designed for ARM64 processors. While it can emulate many standard applications, the software that includes drivers cannot function unless those drivers are specifically built for ARM64. Currently, our software does not support this architecture, but we may consider implementing ARM64 compatibili
Re: Device Type column is blank in scan results
2 months ago, by Ann in Network Scanner Forum
The Device Type feature relies on device MAC addresses and requires an active Internet connection. The Network Scanner software sends MAC addresses to an external service that performs device classification. If this column is not being populated, please ensure that: Your computer is connected to the Internet during the scan. MAC address detection is enabled in the Options menu. No firewall or
Re: Three horizontal lines symbol in the scan results table
2 months ago, by Ann in Network Scanner Forum
That icon indicates a multi-line value, which is common when the output contains a comma. You can double-click that icon to view the cell contents separated into lines. In this particular case it is not exactly the intended representation; but normally when there are multiple comma-separated strings in one cell, this feature allow the user to see those strings as separate lines, which can be m
Re: RAM Disk driver version is not updated
2 months ago, by Ann in RAM Disk Forum
This difference in version numbers arises from our current build process. When we update the driver, it is rebuilt using the application version number that is current at the time. However, during the release phase, we typically only rebuild (and increase the version number) the main application file (EXE) and not the driver files, which results in the mismatch you've observed. We appreciate yo
Re: Suggestion: Minimize to system tray icon
2 months ago, by Ann in Connection Quality Monitor Forum
The reason why there is no tray icon for Connection Quality Monitor is that this product functions as a service (it runs in the background even when it is not explicitly visible), and the graphic interface needs to be opened only to look at the results. Also, Connection Quality Monitor is intended mainly for industrial/business use. For home users, our NetWorx product may be more convenient. Yo
Re: Upload and download graphs seem to be reversed
2 months ago, by Ann in NetWorx Forum
This behaviour can occur if you are monitoring your router but selected an incorrect interface. For example, if your router has multiple interfaces (one facing the WAN and others facing the LAN), and you are monitoring an interface facing the LAN, the readings may appear reversed. This is because, from the router perspective, it is sending data when your PC is receiving it: i.e. what is upload
Re: Parameters/meaning of connection quality star rating
2 months ago, by Ann in Connection Quality Monitor Forum
The connection rating is displayed as a simple 1 to 5-star rating, based on modern expectations for an internet connection. Below are the values used for assigning the star rating for each parameter: ping, jitter, download speed and upload speed. The final rating is the lowest number of stars amongst these four parameters.
Re: How to change the test interval
2 months ago, by Ann in Connection Quality Monitor Forum
The test interval for both speed and ping can be changed simply by right-clicking the device you are connected to and then choosing Settings:
Re: How to create bandwidth congestion during live video streaming for testing
2 months ago, by Ann in Connection Emulator Forum
1. It can be either at the sender or at the receiver. Two PCs will be sufficient. 2. Yes, it can be in a VM. In this case there will be two systems running on a single PC: one on the hardware and one in the VM. The Connection Emulator can be installed in either system.
Re: How to clear old icons from the notification area
2 months ago, by Ann in RAM Disk Forum
The simplest way to reset the notification area icon cache is to use this batch file. It automatically deletes the necessary registry entries and restarts the Windows shell for you. After running the batch file, your notification area icon list will be reset, and the icons should display correctly. Please note that resetting the icon cache will also remove all settings you set for your icons.
Re: How to create bandwidth congestion during live video streaming for testing
2 months ago, by Ann in Connection Emulator Forum
If the sender (FFmpeg) and receiver (VLC) are on the same computer, you cannot simulate network congestion because no actual network traffic is used in such setup. To create a realistic test scenario, you should use two separate computers and the SoftPerfect Connection Emulator tool for limiting the bandwidth, adding latency, and introducing packet loss.
Windows Defender says there is "Wacatac" trojan - False Positive
2 months ago, by Ann in Network Scanner Forum
We understand your concern, and we want to assure you that this is a known issue referred to as a "false positive". False positives occur when antivirus software incorrectly flags a legitimate application as malicious. This can happen to any application, not just out products. The detection by Windows Defender as "Wacatac" is due to the limitations of machine learning algori
Re: Logged Users and UserName values are not showing
2 months ago, by Ann in Network Scanner Forum
The "A security package specific error occurred" error suggests a WMI authentication or permissions issue. The first step in troubleshooting would be to test WMI Connectivity. Use wmic or wbemtest to connect to the target machine with the domain admin account. For wmic: wmic /node:<TargetMachine> computersystem get username For wbemtes: Connect to \\<TargetMachine
Re: Extremely high data usage reports for some apps on macOS - Fixed
2 months ago, by Ann in NetWorx Forum
We are glad to hear that the fix resolved your issue. The incorrect reporting of usage figures for some processes was due to the peculiarities in how the newer macOS kernel handles UDP traffic statistics. This caused NetWorx misinterpret the data it received and record excessive usage. We've addressed this issue in the latest update, so it should no longer affect any app. Regarding the erron
Extremely high data usage reports for some apps on macOS - Fixed
2 months ago, by Ann in NetWorx Forum
We have identified the cause of the excessive usage figures forWiFiman and FaceTime. This issue has been resolved in the latest build. You will need to reset the usage data to remove the old incorrect figures. Please note that there is a separate issue with VPNs. Since the WiFiman app functions as a VPN tunnel, whenever it is connected, its usage will be reported twice: once for the actual appl
Re: Transparent graph background
4 months ago, by Ann in NetWorx Forum
Unfortunately graph background transparency became incompatible with the anti-aliased drawing that NetWorx is now using in order to be consistent with the appearance of the newer versions of Windows. So that hidden option was removed. Instead please try the Window opacity option on the Graph tab in the ordinary NetWorx Settings. It is not exactly the same as the deprecated "Transparent gra
Re: "Known" device is detected as "unknown" after some time
4 months ago, by Ann in WiFi Guard Forum
The issue that you have stems from the new privacy feature added to the operating systems of many different devices. This feature changes the device MAC-address to prevent tracking, but it also interferes with device recognition. In your case, if you are using WiFi Guard in the trusted environment of your house, the best solution would be to use a "fixed" MAC-address in your iPhone f
Re: Duplicate IP address detection with portable NetScanner
4 months ago, by Ann in Network Scanner Forum
Npcap requires the installation of a network driver that is essential to its function. This means that there is no portable version of Npcap available. It needs to be installed directly on the computer rather than on a portable USB device. Once installed on the PC, it allows applications like our Network Scanner to perform duplicate IP address detection.
Re: Detect multiple devices with the same IP address
4 months ago, by Ann in Network Scanner Forum
If you are referring to the address shown in the Find duplicates in drop-down box in the Duplicate IP addresses window, this is not the starting address. These represent your current IP address and network mask. The Network Scanner app will then calculate the network range based on this information and scan the entire subnet.
Re: How to switch from light to dark theme and back
4 months ago, by Ann in WiFi Guard Forum
The poorly visible text in the dark theme is most likely related to your Windows system theme. WiFi Guard's dark mode functions optimally when both the Windows system and the app are configured to use dark mode, as shown below:
Re: Detect multiple devices with the same IP address
4 months ago, by Ann in Network Scanner Forum
Yes, there is a dedicated feature exactly for that. Please see Actions - Find Duplicate IP addresses in the main menu.