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Re: How to get a missing/hidden column back
5 years ago, by Ann in WiFi Guard Forum
When you were shrinking the column, the column's width could have been set to zero, and the column thus became invisible. This should be easy to fix. Close WiFi Guard if it's running. Download SQLiteSpy. This will allow you to open and edit WiFi Guard's database file. Launch SQLiteSpy and go to File - Open Database and enter %LOCALAPPDATA%\WiFi Guard\WiFi Guard.DB You will see four table
Re: Can't update MAC-address database
5 years ago, by Ann in Network Scanner Forum
There is probably an issue with the Internet connection or a proxy server. You can instead download that file here or here and and place it in %APPDATA%\SoftPerfect Network Scanner
Re: How to make NetWorx display download/upload numbers in the taskbar
5 years ago, by Ann in NetWorx Forum
That's pretty odd as NetWorx is generally well-tested and should work on any machine. I am guessing the reason your NetWorx icon shows nothing is in how it was configured. There two related options: A setting under Settings - Graph - Graph in tray icon. Once activated, the static icon will be replaced with animated bars or lines representing traffic usage. An extension called a desk band, and t
Re: Difference between image types: Volume and Hard Disk
5 years ago, by Ann in RAM Disk Forum
The Volume image can be used with RAM Disks that have the "Hard Disk Emulation" option OFF. This will create a simple volume image. The Hard Disk image can be used with RAM Disks that have the "Hard Disk Emulation" option ON. This will create an image with partitions required for hard disk emulation. If you aren't planning to use hard disk emulation, choose the Volume image
Re: How to increase the size of RAM disk
5 years ago, by Ann in RAM Disk Forum
It sounds like you are using an image file. If so, you need to: Create a larger image file manually via menu Image - Create Image Mount both the old and the new images via Image - Mount Copy all data from the old image to the new one Unmount both images via Image - Unmount Specify the new image file to be used in the RAM Disk
Re: How to increase the size of RAM disk
5 years ago, by Ann in RAM Disk Forum
You can either go to RAM disk properties, or double-click the RAM disk entry, and then change the size in the "Add/Edit Disk" window:
5 years ago, by Ann in RAM Disk Forum
The latest version of our RAM Disk fully supports Boot Camp and works fine on Windows 10 running on Apple hardware. The only issue is that you may see an "Incorrect function" error message when accessing a RAM Disk, but this article describes a workaround. Also, to test our software, you don't have to resort to using an old free version. RAM Disk offers a free 30-day trial, which mean
Re: Unidentified Inprocomm device in my WiFi network
5 years ago, by Ann in WiFi Guard Forum
Please see this page on how to keep your WiFi network secure. However, bear in mind that WiFi Guard cannot block other devices - it can only monitor your network and alert you about unrecognised devices, because it is technically impossible to block a device directly from an application. No other software similar to WiFi Guard can do it.
Re: Difference between Standard and Professional editions
5 years ago, by Ann in Connection Emulator Forum
Professional edition comes with all the features available in the free trial. Standard edition excludes three advanced features present in the trial: packet duplication, reordering and corruption simulations. In other words, if you purchase a Standard licence, you can apply latency, packet loss, bandwidth limit and use any other function except the Duplication, Reordering and Corruption tabs, w
Re: App downloaded from Apple App Store doesn't seem to work anymore
5 years ago, by Ann in WiFi Guard Forum
Could you please try downloading and running the free trial .dmg file of the WiFi Guard from our site instead of App Store? The app files from our site and Apple App Store are supposed to be identical, however in the past few days we have received a few reports from users saying that apps they downloaded from App Store either work incorrectly or don't work at all. This seems to be affecting sev
5 years ago, by Ann in Connection Emulator Forum
Yes, unfortunately bridging WiFi to Ethernet is not possible. However, a USB Ethernet adapter should work fine, provided it supports promiscuous mode. Most adapters do, except the cheapest ones; please see this discussion USB to Ethernet Adapter and Promiscuous Mode.
Re: Using two servers for bandwidth management
5 years ago, by Ann in Bandwidth Manager Forum
In this case you simply need to purchase another Single Device Enterprise License and use that licence on the second server. The configuration will not sync automatically, but you can backup the configuration from the first server and then restore it on the second server. Also, if you intend to use two servers at the same time for the same task, you would need to decide how to route and balance
Re: Monitoring Internet data usage on multiple devices in a home network
5 years ago, by Ann in NetWorx Forum
There is no universal solution to monitor all devices in a home network like yours. Our app NetWorx can be installed on Windows, Mac or Linux computers only (the versions for Linux and macOS are not as feature-rich as the Windows version). If your router supports so-called SNMP or UPnP protocol, you can monitor all traffic via your router. This, however, will not give you a per-device usage bre
Re: How to identify Amazon devices (e.g. Kindle, Fire)
5 years ago, by Ann in WiFi Guard Forum
To identify the devices you can simply compare the MAC-addresses of your devices with the addresses WiFi Guard reports, and mark the devices as "known" accordingly. In your example, you will be comparing addresses A0-02-DC-25-22-F4 and F0-51-73-73-B8-20 that WiFi Guard detects with the addresses in each of your device's settings. If they are identical, those are definitely your device
Re: Recommended system requirements
5 years ago, by Ann in Connection Emulator Forum
The system requirements mainly depend on the throughput Connection Emulator will be handling. As a rough guide, an i5 with 8GB RAM should be sufficient to handle 200-300 Mbps. Generally, the maximum throughput it can handle is about 500 Mbps. If the 30-second session limit in the free trial makes it hard to evaluate the software when bridging is used, simply send a message to our help desk with
Re: How to execute remote PowerShell scripts
5 years ago, by Ann in Network Scanner Forum
You simply need to tick the scripts you wish to run, and the selected items will be executed against the scanned computers. The same holds true about any Remote feature in our Network Scanner, like Remote WMI, Remote Registry, etc.
Re: Feature request: Finer timespan selection in the Applications tab
5 years ago, by Ann in NetWorx Forum
Thank you for your feedback. It is nice to hear that everything works well. Regarding the additional GUI elements, it, theoretically, may be an interesting idea, however our experience shows that the majority of users prefer us to keep interface as simple as possible.
Re: "Ignore local traffic within the LAN" option is greyed out in installer
5 years ago, by Ann in NetWorx Forum
The LAN Traffic Filtering Driver can be selected on the fourth page of the installer program, as shown in the screenshot below. That page may not be displayed if an earlier version of NetWorx is already installed - in that case NetWorx installer honours the choice made by the user during the earlier installation. You can "change your mind" and add the driver by reinstalling NetWorx f
5 years ago, by Ann in NetWorx Forum
Assuming you want to delete the usage records of that user, simply select the user via the Users button in Usage Reports. Then click Reset, and that user's data should be deleted.
5 years ago, by Ann in RAM Disk Forum
Thank you for reporting this issue and suggesting a workaround. We will add this information to our Nnowledge Base if similar issues are reported again by other users. In general, we recommend using exFAT as a more lightweight and faster file system as well. Here is a bit more on choosing a file system for a RAM disk. Once again, thank you for letting us know.
Re: Retrieving SNMP from devices
5 years ago, by Ann in Network Scanner Forum
You would need to enter MIB OID (Object Identifier) as shown on the screen shot below, which is basically a path to the value you want to retrieve. You can try some common OIDs, such as: 1.3.6.1.2.1.1.3.0 (system uptime) 1.3.6.1.2.1.1.1.0 (system description) 1.3.6.1.2.1.1.5.0 (system host name) Our Network Scanner comes with a few common MIB files, so you can easily pick an OID from th
Re: Syncing friendly names between two computers
5 years ago, by Ann in Network Scanner Forum
The mappings between IP/MAC addresses and friendly names are stored in the config file. You can: either backup the config file from your laptop (File - Current Config - Save to File) and then load the file onto your office PC (File - Current Config - Load from File); or backup the friendly names alone (Options - Friendly Names - Export) and then import them to your office PC (Options - Friendly
5 years ago, by Ann in RAM Disk Forum
Currently, there is little room for further optimisations as our RAM Disk already outperforms competition in most tests. It is possible to allocate all memory from a specific NUMA node on a multiprocessor system and this should improve performance, but this setting would do nothing on a single processor machine. All available memory channels are used automatically, be that 1, 2 or 4 channel machin
Re: Distribution of emulated latencies
5 years ago, by Ann in Connection Emulator Forum
a) Yes, with correlation set to 0%, it will be a simple distribution of independent random latencies within the "from" and "to" range. In a large enough sample its mean will tend to ("from" + "to"/2. b) No, at present there is no feature for choosing other distributions.
5 years ago, by Ann in RAM Disk Forum
It is an interesting idea to build a RAID 0 array of two RAM disks, but unfortunately it seems not to work as expected. In the case of two physical HDDs, a software RAID 0 writes to the two independent devices in parallel, effectively doubling the speed. However in the case of two RAM Disks, both disks are the same device - RAM; so RAID 0 would be limited by the memory's bandwidth. Considering RAI
Re: Detect device type and operating system
5 years ago, by Ann in Network Scanner Forum
This should be possible in version 7.2.1 released yesterday. This release features integration with Nmap, a free console-based tool, which can amongst other things detect the OS and device type on a target IP address. You can download the latest version from NetScanner product page. You will also need to install Nmap if it's not already installed on your computer. Then go to Options - Integrat
Re: Restricting bandwidth for upload and download of large files and specified file types
5 years ago, by Ann in Bandwidth Manager Forum
Generally this is possible via Bandwidth Manager's download/upload penalties. You can also use quotas to discourage large downloads. To answer of your itemised questions: The software needs to be installed somewhere between your router and the rest of the network; here is a more detailed description of how you can install Bandwidth Manager in your network. You may need a dedicated PC with two
Re: App for monitoring Internet connection performance
5 years ago, by Ann in NetWorx Forum
Yes, that is exactly what NetWorx's Speed Meter feature is for: it tests the real speed of your connection by downloading and uploading some data from a server nearby. It can also be configured to run the tests periodically, for example every 10 minutes or once an hour. Regarding the low speeds you see, that's likely because, by default, the results are displayed in megabytes per second, while
Re: Asked to enter licence key after every update
5 years ago, by Ann in NetWorx Forum
This should not be happening normally. NetWorx should request the licence key once, and then use it for further updates until the end of the update period included in the licence. However, there are a few situations that may lead to the issue you are experiencing: If you uninstall the application before installing a new version. In this case NetWorx diligently cleans up after itself and removes
Re: How to clear old MAC addresses
5 years ago, by Ann in WiFi Guard Forum
To clear addresses all at once, you simply need to select them all before clicking 'Forget'. The selection can be done in a few ways: Hold Ctrl and select the lines with with the mouse; or Hold Shift and click with the mouse on the first and then the last line to be selected; or Hold Shift and use the Up and Down keyboard keys; or Press Ctrl + A to select everything. These keyboard shortcuts