Show all posts by user
Suggestion: Monitor selection feature for taskbar graph - Added
5 days ago, by Ann in NetWorx Forum
That's a great idea! Thank you for the suggestion. We have added support for secondary taskbars in Windows 11. You can now choose the screen where you wish to display the speed widget. Please download the latest build to test this new feature. Please note that this feature is only compatible with the stock Windows 11 taskbar. It will not function with third-party replacements, such as Open-S
Re: Why is putting Page File on a RAM disk a bad idea?
5 days ago, by Ann in RAM Disk Forum
Greg, we understand that there may be various reasons and scenarios when some users may want to put page/swap file onto a RAM disk. The point we are trying to make here clearly and honestly is that the RAM Disk software is not specifically intended for such scenarios, and therefore the developers cannot guarantee the stability of operation if the users choose to do that. Anyone can put a page
Re: How to create and use Batch Files
6 days ago, by Ann in Network Scanner Forum
Here is a detailed response addressing each point: Batch file location When you create a batch file, you choose where to save it. There is no fixed location enforced by the application. Batch file execution The batch file is typically executed from the admin workstation. You can run it from a Command Prompt (cmd.exe) or simply double-click the .bat file. For example, a batch file like th
Re: Privacy question about data transmission to external servers
11 days ago, by Ann in WiFi Guard Forum
Only MAC addresses are sent out, to help identify device types. No other information from your scan is transmitted. If you prefer to keep all your scan data private, this feature can be easily disabled. Simply open Settings - Advanced tab, and uncheck Online device recognition (sends us device MAC address).
Re: Packet loss stats for AT&T router/modem
12 days ago, by Ann in NetWorx Forum
There isn't a universal "packet loss counter" in SNMP, and scraping statistics from a router or modem web interface would require a custom script tailored to each specific model. Given the vast number of different routers, this isn't something we can integrate into NetWorx. However, you may find NetWorx Connection Monitor feature very useful. While it doesn't directly measure packet l
Re: Scan results show full list of all possible IP, all with the same MAC address
13 days ago, by Ann in Network Scanner Forum
This typically happens because network scan sends out ARP requests to identify MAC addresses of devices and verify their online status. However, when scanning across subnets, the router often responds to all ARP requests with its own MAC address, which can lead to all IP addresses appearing as if they were active, even if they aren't assigned, and all appearing to have the same MAC address To r
Re: Cache relocation for Vivaldi browser
13 days ago, by Ann in RAM Disk Forum
The disappearance of a browser from Cache Relocator means that either the cache folder or its symbolic link could not be found. In your case, it was caused by the fact that the Vivaldi folder that you manually created on the RAM disk was wiped out during the reboot. The contents of RAM disks is volatile (as RAM is supposed to be). Therefore any manually created folders get deleted by a reboot or s
Re: How to move the graph from taskbar to a separate window
13 days ago, by Ann in NetWorx Forum
NetWorx can display the graph either in the taskbar or in a floating window. To enable the floating graph, simply (1) untick 'Display Speed in Taskbar' in NetWorx pop-up menu; and then (2) depending on your selected monitoring mode, click either your monitored network name or the 'Applications' menu item.
Re: Version 7.2.2 doesn't show any measurements - Fixed
19 days ago, by Ann in NetWorx Forum
That's ok Robert. Most important is that the app is working properly now.
Re: OS version is displayed as Windows 10 for Windows 11 workstations
20 days ago, by Ann in Network Scanner Forum
The reason why Windows 11 is being reported as Windows 10 in your network scan is due to how Microsoft has handled version numbers in the NetWkstaGetInfo API. Microsoft did not increase the major or minor version numbers when transitioning from Windows 10 to Windows 11. Instead, both operating systems report their version as 10.0. The primary distinction between Windows 10 and Windows 11 is in
Re: How to re-enable Speed Meter server connection
21 days ago, by Ann in NetWorx Forum
Thank you for your feedback. We've added a Refresh button to the Speed Meter window, allowing you to update the IP address and server without restarting NetWorx. Additionally, if there is a connection issue preventing the Start button from being available, an error message will be displayed, and you will have the option to retry by clicking Refresh. Please download the latest build to try th
Re: Version 7.2.2 doesn't show any measurements - Fixed
21 days ago, by Ann in NetWorx Forum
Robert, please provide more information about the instabilities and post the exact text of the error. Otherwise, without detailed information, it is impossible to diagnose the problem.
Re: How to setup custom NetWorx configuration on multiple remote computers
21 days ago, by Ann in NetWorx Forum
There are two main ways to deploy a custom configuration for multiple NetWorx instances. 1. By using the portable version You can set up NetWorx in a portable mode within an empty folder and configure all the required settings, including email reporting. Once you have done this, close the application. This will generate a file named NETWORX.DB3, which is a standard SQLite3 database. You can th
Re: How to setup email notifications correctly, to fix "e-mail sending failed" error
22 days ago, by Ann in WiFi Guard Forum
The issue is in the SMTP Server field. According to your screenshot, you are attempting to use a Gmail server, but have not specified an SMTP server. For Gmail, the correct SMTP server address is smtp.gmail.com:465 (where 465 is the port number). But in your case, no hostname was provided, only ":465". And if after specifying the correct server address it still does not work, you
Re: Version 7.2.2 doesn't show any measurements
25 days ago, by Ann in NetWorx Forum
As mentioned above, it would greatly help to see your settings. The more information we have, the higher is the chance of finding the cause of the problem.
NetWorx icon or speed widget is not showing up in macOS menu bar - Fixed
27 days ago, by Ann in NetWorx Forum
It's great to hear that the app is functioning as designed, and we appreciate your feedback. In the latest release we have addressed this issue by adding checks for the notch. If the notch is detected, the NetWorx app will use the icon mode instead of the speed widget mode. The icon will provide access to all the app's features. And if you prefer to have the speed data to be visible at all time
Re: NetWorx icon is not showing up in macOS menu bar
27 days ago, by Ann in NetWorx Forum
Thank your for sending us detailed information. It looks like macOS may be hiding some menu bar items (including NetWorx icon) when there is limited space in the menu bar. This is especially common on MacBook models with a notch at the top of the screen. Could this be the case for you? By default, NetWorx displays a speed widget rather than a single icon, which may be why it's not visible if y
Re: Ability to send data usage report to API via webhook
30 days ago, by Ann in NetWorx Forum
We have just added export to XML and JSON, and introduced HTTP POST support for automatic reports. You can now create an 'HTTP POST' report that sends usage data in JSON or any other preferred format, as shown in the attached screenshot. To review the format, you can create a similar report that exports the data to a file and then examine its contents. Use the Test button to manually initi
Re: Ability to send data usage report to API via webhook
30 days ago, by Ann in NetWorx Forum
NetWorx currently includes a built-in feature to export usage data via email and save reports as files, as shown below. These reports can be generated daily, weekly, or monthly. We can extend this functionality to send the data directly to a web-service, allowing seamless integration with your API. Will a standard JSON POST request be sufficient for your needs?
Re: 0 bytes size of ramdisk.xml file and "access is denied" error
4 weeks ago, by Ann in RAM Disk Forum
Normally, such file operation should not result in an "access denied" error, as both files have write permissions and the folder is writable. Most likely the security software such as Trellix is interfering with writing to the file. There should be a feature in Trellix to add the entire folder to exclusions to prevent it from real-time scanning, which should resolve these file access
Re: Error message: Program doesn't support the version of Windows
4 weeks ago, by Ann in Connection Emulator Forum
Yes, this is due to the fact that you are running Windows designed for ARM64 processors. While it can run many standard applications via emulation, software that includes drivers cannot function unless those drivers are specifically built for ARM64. At this time, our software does not support this architecture, but we may consider implementing ARM64 compatibility in the future if demand increas
Re: How to make different applications use different network connections
4 weeks ago, by Ann in Bandwidth Manager Forum
In that case you may also need to adjust the routing tables. To route all traffic through a specific interface when both Ethernet and WiFi are connected, use the route command in Windows: Step 1 Open Command Prompt as Administrator and run: route print Look for the interface index (Idx) of the Ethernet and WiFi connections. Step 2 Delete existing default routes to avoid conflicts:
Re: PowerShell in remote scripting
4 weeks ago, by Ann in Network Scanner Forum
It looks like quotation marks were used incorrectly in your script. It is easier to place everything in a single string. Below is a working example. You can replace the path with C:\ for testing. Dim cmd cmd = "powershell.exe Get-ChildItem -Path \\computername\C$\Program Files\SentinelOne -directory" 'Create process object and execute PowerShell Set proc = Internal.CreateObject(&
Re: How to make different applications use different network connections
4 weeks ago, by Ann in Bandwidth Manager Forum
To achieve the goal of having Oracle VirtualBox VMs use WiFi while everything else uses Ethernet on a Windows 11 computer, you can use a combination of routing rules and interface metrics using built-in Windows feature. Here's how you can approach this: Windows uses interface metrics to determine the priority of network interfaces. Lower metrics have higher priority. You can set the Ethernet in
Re: Compatibility with Windows run on Parallels installed on a Mac
4 weeks ago, by Ann in NetGenius Forum
If you are using a MacBook with the M3 chip, your Parallels setup runs a specialised version of Windows designed for ARM64 processors. While it can emulate many standard applications, the software that includes drivers cannot function unless those drivers are specifically built for ARM64. Currently, our software does not support this architecture, but we may consider implementing ARM64 compatibili
Re: Device Type column is blank in scan results
5 weeks ago, by Ann in Network Scanner Forum
The Device Type feature relies on device MAC addresses and requires an active Internet connection. The Network Scanner software sends MAC addresses to an external service that performs device classification. If this column is not being populated, please ensure that: Your computer is connected to the Internet during the scan. MAC address detection is enabled in the Options menu. No firewall or
Re: Three horizontal lines symbol in the scan results table
5 weeks ago, by Ann in Network Scanner Forum
That icon indicates a multi-line value, which is common when the output contains a comma. You can double-click that icon to view the cell contents separated into lines. In this particular case it is not exactly the intended representation; but normally when there are multiple comma-separated strings in one cell, this feature allow the user to see those strings as separate lines, which can be m
Re: RAM Disk driver version is not updated
5 weeks ago, by Ann in RAM Disk Forum
This difference in version numbers arises from our current build process. When we update the driver, it is rebuilt using the application version number that is current at the time. However, during the release phase, we typically only rebuild (and increase the version number) the main application file (EXE) and not the driver files, which results in the mismatch you've observed. We appreciate yo
Re: Suggestion: Minimize to system tray icon
5 weeks ago, by Ann in Connection Quality Monitor Forum
The reason why there is no tray icon for Connection Quality Monitor is that this product functions as a service (it runs in the background even when it is not explicitly visible), and the graphic interface needs to be opened only to look at the results. Also, Connection Quality Monitor is intended mainly for industrial/business use. For home users, our NetWorx product may be more convenient. Yo
Re: Upload and download graphs seem to be reversed
5 weeks ago, by Ann in NetWorx Forum
This behaviour can occur if you are monitoring your router but selected an incorrect interface. For example, if your router has multiple interfaces (one facing the WAN and others facing the LAN), and you are monitoring an interface facing the LAN, the readings may appear reversed. This is because, from the router perspective, it is sending data when your PC is receiving it: i.e. what is upload