Show all posts by user

Re: Relocating the cache of all applications to RAM disk

5 weeks ago, by Ann in RAM Disk Forum

You don't need to use the --disk-cache-dir parameter with Chrome if you have already moved its cache with our Cache Relocator tool. Regarding other applications, not every application has a cache, and none of them would understand --disk-cache-dir. This parameter is specific to Google Chrome. Generally, it is sufficient to move the caches with our utility and assign the %TEMP% variable to a

Re: Invalid hostname character is preventing file saving

5 weeks ago, by Ann in Switch Port Mapper Forum

I'd say the Port Mapper is pretty much feature-complete, so no new features are planned at the moment. However, we are always happy to hear from our customers. If you have any suggestions, or can think of any features we can add that could be useful to a wide audience, please let us know.

Re: Invalid hostname character is preventing file saving

5 weeks ago, by Ann in Switch Port Mapper Forum

Thank you for reporting this error. We have checked, and this is indeed the case. Erroneous characters cause the XML to be invalid, and the save operation is aborted. Please try the new build. It writes XML in a 'relaxed' mode and invalid characters should no longer cause an exception. Let us know how it works for you.

Re: How to prevent pings between clients

5 weeks ago, by Ann in Bandwidth Manager Forum

I am afraid there isn't really a way to block client-to-client pings. The reason being that the clients connect to each other directly, without their traffic reaching the Bandwidth Manager. For example, you have computers A and B, and the Bandwidth Manager installed between the Internet router and the rest of the network. BM can control data flowing from and to the Internet, but computer A can

Re: How to resolve OS build for Macs in scan results

5 weeks ago, by Ann in Network Scanner Forum

That seems to be what the file sharing service on macOS returns. This function usually only works with Windows. If you want to know the macOS details, try using Nmap integration as shown below:

Re: Coil whine sound from Acer laptop

5 weeks ago, by Ann in NetMaster Forum

It is probably related to the fact that NetMaster draws its taskbar extension graph using DirectX and GPU where available, whereas NetWorx uses older graphics code without these modern technologies. Unfortunately, we can't really do anything about this. It is likely to be an issue with the GPU driver, the GPU + PSU combination, or the laptop's schematics, and will produce a similar noise if you

Re: Compatibility with AdGuard

6 weeks ago, by Ann in NetMaster Forum

Unfortunately all these network-filtering programs don't work well together, be that VPN, antivirus software, ad-blockers or NetMaster. But since all you require is a simple blocking of applications, this can be done with the Windows Firewall. No additional software is needed.

Re: Taskbar extension doesn't appear in non-admin user account

6 weeks ago, by Ann in NetMaster Forum

NetMaster should work in non-admin accounts the same way as in the admin. For the taskbar extension to work in any account, two things are required: The NetMaster user interface must be running (it can be minimised to an icon in the notification area). The taskbar extension must be visible. Click an empty space on the taskbar and choose Toolbars - NetMaster Extension. You may also need to un

Re: Latency to miles conversion

6 weeks ago, by Ann in Connection Emulator Forum

I don't think there is a precise formula. Generally, the signals travel at the speed of light, plus extra latency when passing routers. You can use this WAN Latency Estimator as rough guide. 30ms should be around 1500 miles (note that the latency is applied two ways in the Connection Emulator, and the RTT will be 60ms or ~3000 miles).

Re: Compatibility with AdGuard

6 weeks ago, by Ann in NetMaster Forum

It sounds like the blocking (in this case CCleaner) is the culprit. With any blocking set, all traffic is routed via the NetMaster internals and for some reason AdGuard does not want to see it. Try unblocking CCcleaner, or use AdGuard as a proxy rather than WFP.

Re: Compatibility with AdGuard

6 weeks ago, by Ann in NetMaster Forum

Sorry, we have been unable to reproduce this. We have installed the latest NetMaster and AdGuard and everything worked as expected, see the screen shot below for details. Perhaps it's worth trying to update to the latest versions of both NetMaster and AdGuard? Additionally, if you are using any bandwidth limits, priorities or blocking in NetMaster, this may be the culprit. Using any of these fe

Re: How to filter out the usage data for selected applications

6 weeks ago, by Ann in NetMaster Forum

We have just published a new build where we added a new menu item that allows the user to exclude certain processes from monitoring. The skipped process will still be shown in the list of active processes, but will not contribute to charts and usage records. Regarding your other requests, such as resetting specific application usage or having the usage data on the main screen, I am afraid

Re: Email reports in macOS NetWorx

6 weeks ago, by Ann in NetWorx Forum

It can, see the screen shot below for details. Please note that to be able to email the scheduled reports the NetWorx app must be running constantly.

Re: How to apply latency between specified IP addresses

7 weeks ago, by Ann in Connection Emulator Forum

It is likely that in your case the data exchange was less than 100 packets. As you are applying the loss and latency to only 1% of the packets, it will affect 1 packet out of 100 on average. So if you send less than 100 packets, it can happen that the 1/100 chance of the loss doesn't occur. Below is a screen shot taken when using your profile, but with more data passing through the connection;

Re: How to apply latency between specified IP addresses

7 weeks ago, by Ann in Connection Emulator Forum

It seems the issue is that your VLAN ID tag set to 1: <vlanid>1</vlanid> This feature is for rare cases where network packets carry VLAN tags. Normally these are stripped by switches and there is no need to specify one. Try setting the VLAN ID to zero in the filter settings, and you should be able to see the traffic.

Re: How to apply latency between specified IP addresses

7 weeks ago, by Ann in Connection Emulator Forum

Does the traffic between those IP addresses actually flow through the connection that you are using the Connection Emulator on? If you have device A and device B, and run the Connection Emulator software on device C, then A's and B's traffic must be routed via C. Otherwise the emulation will not work.

Re: How to get device information in different subnets

7 weeks ago, by Ann in Switch Port Mapper Forum

This is normal behaviour: When MAC address mapping is done in the same subnet, the software can ARP-scan the entire IP address range and map MAC addresses to their respective IP addresses. When MAC address mapping is done in a different subnet, the above method won't work because the ARP protocol is not routable and only works in the local subnet. To overcome this issue, it is possible to sp

Re: Unloading persistent log-on RAM disks at log-off

7 weeks ago, by Ann in RAM Disk Forum

Indeed the RAM Disk application is not exactly designed for the scenario where each user has their own RAM disk and image file. Like you mentioned, it can be automated with some command line parameters. Or simply consider an alternative product that allows per-user configuration.

Re: Unloading persistent log-on RAM disks at log-off

7 weeks ago, by Ann in RAM Disk Forum

What you describe sounds like normal behaviour if I understood your steps correctly: You created an image-based RAM disk as user A, then logged off. You logged on as user B and found that user's A RAM disk was there. The disk is not specific to any user, i.e. a logon-time disk will be mounted for any user that logs on. So what has happened is this: User A logged off, all data saved to the

Re: MAC and IP info is missing in Cisco Catalyst switches

7 weeks ago, by Ann in Switch Port Mapper Forum

Thank you for the output file. We have checked it, and this switch seems to only list a few MAC addresses, namely: .1.3.6.1.2.1.17.4.3.1.1.120.188.26.13.45.175,OctetString, 78 BC 1A 0D 2D AF .1.3.6.1.2.1.17.4.3.1.1.120.188.26.13.45.176,OctetString, 78 BC 1A 0D 2D B0 .1.3.6.1.2.1.17.4.3.1.1.120.188.26.22.160.175,OctetString, 78 BC 1A 16 A0 AF .1.3.6.1.2.1.17.4.3.1.1.120.188.26.22.160.176,Octe

Re: MAC and IP info is missing in Cisco Catalyst switches

7 weeks ago, by Ann in Switch Port Mapper Forum

This suggests the MAC address assignments may not be present in SNMP tables, or are in a format that the Port Mapper did not understand. Would you be able to run snmpwalk against your switch, dump the complete SNMP tree to a CSV file and send it to us?

Re: Unloading persistent log-on RAM disks at log-off

8 weeks ago, by Ann in RAM Disk Forum

Normally, if you have a logon-time RAM disk with an associated image, it is populated from that image when a user logs on. If the 'Save Contents to Image' option is enabled in the disk's properties, any changes are written back to the image file when the user logs off, and then the RAM disk is destroyed. It seems however that in some cases Windows may kill the RAM Disk application upon logoff b

Re: LAN transfer monitoring

2 months ago, by Ann in NetMaster Forum

That is correct: NetMaster ignores local file transfers (also knows as file sharing, Server Message Block, or SMB protocol), because: Windows does not assign this traffic to specific applications. This traffic does not consume Internet data. These transfers do not normally affect user privacy or security.

Re: Background transparency in the floating graph

2 months ago, by Ann in NetWorx Forum

To change the transparency of the graph background only, open the Hidden Options, scroll to the Transparent graph background and set it as you like. QuoteNetWorx User Manual Transparent graph background renders the graph background colour as transparent. Any mouse events in transparent areas will be passed through to the windows and objects underneath the graph.

Re: Background transparency in the floating graph

2 months ago, by Ann in NetWorx Forum

Do you mean a semi-transparent graph like this? If so, it can be achieved by adjusting the Window opacity, % value in the Graph Settings.

Re: How to get the switch name

2 months ago, by Ann in Switch Port Mapper Forum

If you mean that device names are blank after you discover new switches, please make sure you have ticked one or more columns in SNMP Device Discovery window. The ticked columns will be used to form device names. We added this selection functionality to provide flexibility and let users choose how they want to name their devices.

Re: RAM Disk for Windows XP

2 months ago, by Ann in RAM Disk Forum

You can download a copy of version 4.0.9. It was the last one to support Windows XP. However please keep in mind that there have been several improvements and security fixes since then.

Re: Batch scripting for capturing timestamp

2 months ago, by Ann in Network Scanner Forum

In that case, still enable the Show last scan and last seen time option highlighted in the screen shot above, and optionally export the configuration to a file. Use that configuration file with your command-line scanning, and the 'Last scan' column will essentially be the time stamp: netscan.exe /auto:"z:\output.csv" /config:z:\last-scan-on.xml The output will be like this: "I

Re: How to get the switch name

2 months ago, by Ann in Switch Port Mapper Forum

In version 3.1 the switch name was moved to a separate column. It may first appear as the rightmost column, but you can move it anywhere within the view, as shown below. And if it isn't displayed for you for some reason, please check View - Columns - Switch in the main menu.

Re: Batch scripting for capturing timestamp

2 months ago, by Ann in Network Scanner Forum

You can enable the Show last scan and last seen time in Options - General tab, as shown in the picture below. After you do that, there will be two extra columns with time stamps, which will be also exported to a CSV file.