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Re: How to scan network shares for specific files

11 months ago, by Ann in Network Scanner Forum

If you are looking for a tool to search for specific files in LAN, you can take a look at our LAN Search Pro. It is currently available for free, but it is a discontinued product, i.e. there will be no further updates, releases or support provided for this software, and some functionality may not work on newer systems.

Re: How to increase RAM available to a certain application

11 months ago, by Ann in RAM Disk Forum

It really depends on how your simulation application works in the browser. For example, if the simulation is mainly computational, then it will need RAM and CPU power with little use of the disk cache. But if the simulation does a lot of disk I/O and keeps data in browser cache, then it will obviously benefit from a RAM disk. For regular browsing, it is beneficial to move the cache to a RAM dis

Re: How to increase RAM available to a certain application

11 months ago, by Ann in RAM Disk Forum

That's not quite what our RAM Disk product does. What you seemingly want is to give browser more RAM, while our product instead takes some RAM and turns it into a disk drive. I suppose the only way to speed up those simulations is to use a 64-bit browser and install more physical RAM. Having said that, it's worth trying different browsers to see which one performs best at these tasks.

DHCP Discovery not working on macOS - Fixed

11 months ago, by Ann in Network Scanner Forum

Thank you for your report. We have just fixed the issue preventing DHCP discovery from working in Network Scanner for macOS. It should now work on macOS 10.14 and above. Earlier macOS versions did not allow unprivileged users to open ports below 1024, which is needed for DHCP discovery to work. Please download the latest build and overwrite your currently installed copy. DHCP discovery should w

Re: Compatibility with Windows 11

11 months ago, by Ann in RAM Disk Forum

Yes, it should. We have tested it on the latest Windows 11 preview and everything worked as expected.

Re: Centralized reporting from remote computers

11 months ago, by Ann in NetGenius Forum

There are two ways to extract usage data from NetGenius: 1. Via the same API command that the management console uses. The advantage of this method is that the data is real-time and can be requested over network. For example, with cURL: curl -i -X POST -H "Content-Type: text/xml" -d "<root><command>XmlGetProcessUsage</command><type>0</type><sta

Re: Centralized reporting from remote computers

11 months ago, by Ann in NetGenius Forum

NetGenius consists of two major components: the System Service that does all the monitoring work, and the Management Console (GUI) that enables you to interact with the service. The System Service is installed on the computer(s) you want to monitor and control, and the Management Console is installed on the computer(s) you want to do the monitoring and controlling from and see the reports on.

Re: Centralized reporting from remote computers

11 months ago, by Ann in NetGenius Forum

If the PC has an accessible IP address, you can simply connect to the remote sites by clicking Connect to... button in NetGenius menu. Then enter the IP address of the remote computer that is running the NetGenius service, and it will be added to the dashboard. You can have any number of remote computers connected and displayed as the same time.

Re: Download/Upload label position on taskbar graph

11 months ago, by Ann in NetWorx Forum

Thank you for the suggestion. We have updated NetWorx to display the values in the same order as NetGenius. It is now also using ▲▼ arrow symbols instead of D/U, as arrows work better in multilingual interface. You can download the new builds and see if you are happy with the new appearance. If the letters look too small for your liking, check the hidden settings for 'Rates font size'.

Re: Upload and Download appear to be reversed

11 months ago, by Ann in NetWorx Forum

It is possible that you selected an incorrect interface for SNMP monitoring. Typically a router would expose multiple network interfaces facing the Internet side and the LAN side. For example, if there are two interfaces, LAN (facing your local network) and WAN (facing the Internet), the traffic direction is opposite on the two of them. When you download something from the Internet, it is incom

Re: 'Received' numbers are higher than 'Sent'

11 months ago, by Ann in NetWorx Forum

This shouldn't be the case, unless the Workspaces application does something tricky like VPN or network traffic tunnelling. I would recommend downloading a file of a known size with Firefox to see if download and upload numbers are reflected correctly in NetWorx. Then, if the numbers are correct for Firefox, but not for Workspaces, it is likely that there is some kind of tunnelling in AWS. In t

Re: Applications and web-sites in Usage Report

11 months ago, by Ann in NetWorx Forum

The Applications tab was never removed - it is still there. In version 6.2.8, we have removed the list of IP addresses (web-sites) because from that version onwards a different type of monitoring is used. It is much more CPU-efficient, but alas cannot track individual IP addresses. So, if you install version 6.2.8 or any newer version, you will have the list of applications, but not web-sites.

Re: Export, edit and import of CSV files

11 months ago, by Ann in Network Scanner Forum

Thank you, we have checked the file and found the following issue: When exporting data to a CSV file, bookmark names are quoted, so the file looked like this: "Some long name",192.168.56.0-192.168.56.255 However after editing it in MS Excel, the quotes have been stripped and it became like this: Some long name,192.168.56.0-192.168.56.255 While this is still valid CSV, our implementati

Re: Export, edit and import of CSV files

11 months ago, by Ann in Network Scanner Forum

It can be frustrating, but it probably was something in your edits that made the file unreadable, or something that MS Excel messed up. It is generally better to use a plain-text editor like Notepad for simple text files like CSV. Obviously when you import a file, the current data are cleared and then the file is loaded into that space. Pure Export-Import without modifications should always wor

Re: Friendly host name is grayed out

12 months ago, by Ann in Network Scanner Forum

Please check the columns selected for "Identify by" in Options - Friendly Names. Most likely you simply need to select some columns there, so the Network Scanner knows which columns serve as the key for assigning friendly names.

Re: How to get more information in scan results

12 months ago, by Ann in Network Scanner Forum

Please make sure that your SNMP settings are correct (community string or V3 user name/password/encryption options, whichever you are using). Then, if the settings are correct, run Wireshark on your PC and see if SNMP requests are sent and if any SNMP replies are received. Most likely you will see requests being sent, but no responses being received. In that case, it's up to you to find out

Re: How to get more information in scan results

12 months ago, by Ann in Network Scanner Forum

If the Network Scanner displays only one computer, it could mean that: its settings are incorrect; a firewall is blocking connections; IP address settings are incorrect. If you see multiple devices, but they do not have SNMP information displayed, or their Windows Services status, it could mean that: the target devices do not support SNMP; the connection settings (i.e. SNMP version and/o

Re: Will RAM disk disappear when computer goes to sleep?

1 year ago, by Ann in RAM Disk Forum

Sleep mode does not affect RAM disk status or contents.

Re: Email alerts: when they are sent, and when repeated detections are silenced

1 year ago, by Ann in WiFi Guard Forum

We have just added a new setting that may give you the behaviour you want. Please download the latest build, open Settings - E-mail tab, and enable Email unidentified MAC addresses only once. WiFi Guard will email one alert about each unidentified MAC address. Once the e-mail has been sent successfully, all MAC addresses listed in it will be marked as 'emailed' and not affect the alerts after

Re: Email alerts: when they are sent, and when repeated detections are silenced

1 year ago, by Ann in WiFi Guard Forum

I guess we could change the code, so that instead it would keep the status of each MAC address like this: 00:11:22:33:44:55 "EMAIL-SENT" AA:BB:CCD:EE:FF "NOT-SENT" So after sending an email with that MAC address it would be marked as "EMAIL-SENT", and this MAC address would never be emailed in the future even if detected again. This however can lead to a case whe

Re: Email alerts: when they are sent, and when repeated detections are silenced

1 year ago, by Ann in WiFi Guard Forum

It should not be sending identical alerts. In the current implementation it works like this, for example: WiFi Guard finds a new MAC address 00:11:22:33:44:55, it sends an e-mail. The next scanning round it finds the same address 00:11:22:33:44:55, it does NOT not send an e-mail. The next scanning round it finds the same address 00:11:22:33:44:55 and a new one AA:BB:CCD:EE:FF, it sends an e-ma

Re: WiFi Guard not responding after finding an unknown device - Fixed

1 year ago, by Ann in WiFi Guard Forum

Thank you for reporting this problem. We checked the code, and it turned out that e-mails were sent in a way that could sometimes freeze the UI if the e-mail server was too slow to respond. We have updated WiFi Guard, e-mails are now sent in a background thread, and this process should no longer affect the UI operation. Please download the latest build and it should resolve the issue.

Re: How to move Windows Temp files to RAM disk

1 year ago, by Ann in RAM Disk Forum

Yes, moving just the user TEMP/TMP variables to the RAM disk will still help to reduce writing to your SSD while preserving the stability of the system. The exact degree to which your SSD will be spared user-related writing operations would depend on what you use your computer for. If you do a lot of Internet browsing or use software products that generate large volumes of temporary files, the

Re: No speed shown in the taskbar on Windows 11

1 year ago, by Ann in NetWorx Forum

That's unfortunately going to be the case for each and every app with Windows 11, not just our NetWorx. Microsoft removed the extension functionality from the taskbar, so apps can no longer add their extensions to it. Here is a quote from Windows 11 specifications: Quotemicrosoft.com, Windows 11 Specs Feature deprecations and removals ... Taskbar functionality is changed including: People

Re: Speeds reported in Speed Meter are lower than expected

1 year ago, by Ann in NetWorx Forum

It looks like there is a lot of variation in the measured speeds in your case. Some measurements match your typical speed or even higher, e.g. 34.9 MB/s down-speed (that's 279.2 megabit) and 5.75 MB/s up-speed (that's 46 megabit). However a few other measurements are lower, and there are increased ping times when that happens. There could be a number of reasons: the WiFi itself, some interferen

Re: Square boxes in column headers

1 year ago, by Ann in Network Scanner Forum

Those boxes are not related to sorting. They are showing if any custom colours for text and background were set. Simply right-click any column, then choose Change Column View... in the menu, and you will be able to select any colours, or you can reset those to the default values.

Re: How to find out which IP addresses are available

1 year ago, by Ann in Network Scanner Forum

If you want to know what IP addresses are available (i.e. not in use), you can try the following: Enable Display inactive devices in Options - General. Scan the network. Filter out active devices via View - Setup Filter - Response Time - Empty. The IP addresses still shown in the list are likely to be those that are not used.

Re: No computers are monitored (main window list is empty)

1 year ago, by Ann in NetGenius Forum

It sounds like your connection was removed, perhaps accidentally. You can re-add it and re-connect. For that, click the Connect to... button, and type localhost in the name field (and the password if you had set it). Then click Ok to connect to your computer. Please make sure the word localhost is entered precisely like this, without spaces or other alterations.

Re: How to detect share folders in Network Attached Storage

1 year ago, by Ann in Network Scanner Forum

SoftPerfect Network Scanner can detect any shared folders that are accessible via the SMB protocol, which is usually the case for NAS devices. If it does not detect them for you, it may be due to guest access in SMB2 and SMB3 being disabled by Windows security settings. To work around this, you can set the Network Scanner to use its own implementation of SMB, which is not subject to those

Re: Devices on guest network/subnet not detected

1 year ago, by Ann in WiFi Guard Forum

In addition to the said above, as the main purpose of Guest Network is in its isolation for security reasons, it is best to disable intranet access for Guest Network in the router settings.