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Re: Can't find the window to enter my licence key in

4 years ago, by Ann in RAM Disk Forum

Unfortunately versions 3.4.7 and the latest (4.0.9) are not compatible for installing one over another. The simplified update procedure, which allows users to update RAM Disk by simply installing a newer version over an older one and rebooting, has been added to RAM Disk from version 4.0 onwards. Installing new RAM Disk software without uninstalling an older version below 4.0 leads to the s

Re: Entry Point Not Found (api-ms-win-crt-runtime-l1-1-0.dll)

4 years ago, by Ann in Network Scanner Forum

Our Network Scanner is not written in C++ and has no run-time dependencies. In fact, it doesn't depend on anything other than the standard system DLLs, and wpcap.dll for WinPCap packet capture used only in certain features. The issue you describe is a very infrequent one. I can recommend the following to resolve it: (Re)Install Visual C++ 2015 run-time. If that doesn't help, run Dependency

Re: List of proxies with port numbers

4 years ago, by Ann in Network Scanner Forum

Yes, the asterisks are a limitation of the free demo version. You would need to purchase a licence to remove this restriction. As I said before, our product is not exactly a proxy discovery tool. The setting you mentioned will find open ports, but those are not guaranteed to be proxy ports, or that they will accept proxy connections. You could either use the Remote Script feature and use a

Re: List of proxies with port numbers

4 years ago, by Ann in Network Scanner Forum

Network Scanner is not exactly a proxy discovery tool. Yet if you are simply scanning public addresses for certain open ports, this can be done as follows: Run a scan of an address pool, to check whether TCP ports of interest are open. Once the scan is completed, filter out devices without open ports: open Setup Filter (Ctrl + I), and there set "TCP Ports" as "Not Empty". S

Re: High spikes of CPU and RAM usage

4 years ago, by Ann in NetWorx Forum

It sounds like you are using the "Ignore local traffic within the LAN" setting. When it is enabled, NetWorx has to filter every network packet and keep a list of connections for tracking. This may result in higher processor and memory usage. In your case, when, as you said, a lot is going on your Windows 7 computer, the CPU and RAM demands are very high. When pushed to extreme, towar

Re: Application data usage reporting on macOS

4 years ago, by Ann in NetWorx Forum

If you had only computers running Windows, you could install NetWorx on them and activate the "Ignore local traffic within the LAN" option (only Windows version has this functionality). This would enable per-application reporting and give you a good idea what's using most of your data. If you have other devices, like macOS computers, phones, tablets, gaming consoles or smart TV, unfo

Re: Large size of database/log file NetWorx.db

4 years ago, by Ann in NetWorx Forum

Alex, I'm sorry to hear that the preliminary build fix did not fix the issue for you. Database in excess of 7GB is a very large file to process, and it is possible that either you or some process on your computer terminated the optimisation before it completed, causing the error you see. We will see what other approach we can take for the next release. Your situation is a bit unusual, as NetWor

Re: Feature suggestion: report requested IP or website for each application

4 years ago, by Ann in NetWorx Forum

That's an interesting idea. Please allow us some time for implementation. We will let you know when a test version is ready.

Re: Windscribe VPN

4 years ago, by Ann in NetWorx Forum

This happens because Windscribe installs its own virtual adapter. So if you have set NetWorx to monitor All Connections, the traffic is recorded twice, resulting in double usage figures. To resolve this issue: Either choose your specific network adapter under Monitored interfaces (generally this option is preferable, as it works regardless VPN being connected or not); Or choose the Windscrib

Re: Using variable IP address in OID

4 years ago, by Ann in Network Scanner Forum

This isn't possible in the current official release, but it has been added to the latest preliminary build. For IP address and MAC address substitutions, use the following in OIDs: %0 for IP address bytes %1 for MAC address bytes If you wish to use this feature right now, simply download the latest build, add 1.3.6.1.2.1.4.20.1.3.%0 as your OID, and the Network Scanner should retrieve the

Re: Scanning WMI for TPM

4 years ago, by Ann in Network Scanner Forum

Fantastic! Thank you for the feedback.

Re: Handling output for multiple error messages

4 years ago, by Ann in Network Scanner Forum

It would not be easy to use a regular expression here since there are many possible error messages. What you could do instead as add the following line at the beginning of your script: On Error Resume Next This will silently absorb all execution errors. You may still need to handle some errors in the code, depending on what exactly the script is doing. Alternatively, you could set up a di

Re: What do "2 x USER" and "2 x SID" mean?

4 years ago, by Ann in Network Scanner Forum

This simply means there was more than one logon session (which is common when a service process runs under a user account). You can use this utility to see all logon sessions.

Re: Scanning WMI for TPM

4 years ago, by Ann in Network Scanner Forum

It looks like access to that namespace requires an encrypted connection (with PacketPrivacy enabled). We added it in the latest release. Please try ticking the new Encrypted connection setting as shown in the screenshot below. It should now be able to extract TPM information.

Re: Right click on the tray icon displays the graph window

4 years ago, by Ann in NetWorx Forum

Thank you for the feedback. Regarding the bug when 'Always on top' is disabled, it seems to be some kind of a side effect, in that right-clicking the icon also brings up the graph (something that Windows does behind the scenes). A right-click is only supposed to open the menu and nothing else. The best way around probably would be to have "Always on top" enabled, and assign "Usage g

Re: Some applications are not shown in logs

4 years ago, by Ann in NetWorx Forum

In its default configuration NetWorx displays top 20 apps and web-sites by usage, but you can easily change that to a higher number or to show them all. To do that, open the Hidden Options. There is Top applications and web-sites parameter near the bottom of the list. You can set it either to a higher number, or to 0 to see all recorded applications and web-sites.

Re: Setting priority for VoIP traffic

4 years ago, by Ann in Bandwidth Manager Forum

While Bandwidth Manager doesn't support prioritisation, you may be able to handle all VoIP traffic in a separate rule with unlimited bandwidth. You could try making a rule like this and placing it at the top of your ruleset (it has to be the first rule): Source: IPv4 Range: 192.168.100.1 - 192.168.100.254 Destination: Any Rate: Unlimited Protocol: IPv4 based In the Add/Edit Rule window f

Re: Connection Emulator for Android or iOS

4 years ago, by Ann in Connection Emulator Forum

No we don't have Connection Emulator for Android or iOS. I don't think it's even possible without root since all apps run in a sandbox. However if you are looking into testing a mobile app with latency and poor networking conditions, it's usually done with the Windows version set up like this: <Internet> - <PC with Windows and Connection Emulator> - <WiFi Access Point> - &

Re: How to clear out MAC addresses

4 years ago, by Ann in Bandwidth Manager Forum

Yes, there is. Simply select Rules - Reset All Rules in the main menu. This will delete all usage records and all learnt MAC addresses, and give you a fresh start.

Re: How to get a missing/hidden column back

4 years ago, by Ann in WiFi Guard Forum

When you were shrinking the column, the column's width could have been set to zero, and the column thus became invisible. This should be easy to fix. Close WiFi Guard if it's running. Download SQLiteSpy. This will allow you to open and edit WiFi Guard's database file. Launch SQLiteSpy and go to File - Open Database and enter %LOCALAPPDATA%\WiFi Guard\WiFi Guard.DB You will see four table

Re: Can't update MAC-address database

4 years ago, by Ann in Network Scanner Forum

There is probably an issue with the Internet connection or a proxy server. You can instead download that file here or here and and place it in %APPDATA%\SoftPerfect Network Scanner

Re: How to make NetWorx display download/upload numbers in the taskbar

4 years ago, by Ann in NetWorx Forum

That's pretty odd as NetWorx is generally well-tested and should work on any machine. I am guessing the reason your NetWorx icon shows nothing is in how it was configured. There two related options: A setting under Settings - Graph - Graph in tray icon. Once activated, the static icon will be replaced with animated bars or lines representing traffic usage. An extension called a desk band, and t

Re: Difference between image types: Volume and Hard Disk

4 years ago, by Ann in RAM Disk Forum

The Volume image can be used with RAM Disks that have the "Hard Disk Emulation" option OFF. This will create a simple volume image. The Hard Disk image can be used with RAM Disks that have the "Hard Disk Emulation" option ON. This will create an image with partitions required for hard disk emulation. If you aren't planning to use hard disk emulation, choose the Volume image

Re: How to increase the size of RAM disk

4 years ago, by Ann in RAM Disk Forum

It sounds like you are using an image file. If so, you need to: Create a larger image file manually via menu Image - Create Image Mount both the old and the new images via Image - Mount Copy all data from the old image to the new one Unmount both images via Image - Unmount Specify the new image file to be used in the RAM Disk

Re: How to increase the size of RAM disk

4 years ago, by Ann in RAM Disk Forum

You can either go to RAM disk properties, or double-click the RAM disk entry, and then change the size in the "Add/Edit Disk" window:

Re: RAM Disk on Boot Camp

4 years ago, by Ann in RAM Disk Forum

The latest version of our RAM Disk fully supports Boot Camp and works fine on Windows 10 running on Apple hardware. The only issue is that you may see an "Incorrect function" error message when accessing a RAM Disk, but this article describes a workaround. Also, to test our software, you don't have to resort to using an old free version. RAM Disk offers a free 30-day trial, which mean

Re: Unidentified Inprocomm device in my WiFi network

4 years ago, by Ann in WiFi Guard Forum

Please see this page on how to keep your WiFi network secure. However, bear in mind that WiFi Guard cannot block other devices - it can only monitor your network and alert you about unrecognised devices, because it is technically impossible to block a device directly from an application. No other software similar to WiFi Guard can do it.

Re: Difference between Standard and Professional editions

4 years ago, by Ann in Connection Emulator Forum

Professional edition comes with all the features available in the free trial. Standard edition excludes three advanced features present in the trial: packet duplication, reordering and corruption simulations. In other words, if you purchase a Standard licence, you can apply latency, packet loss, bandwidth limit and use any other function except the Duplication, Reordering and Corruption tabs, w

Re: App downloaded from Apple App Store doesn't seem to work anymore

4 years ago, by Ann in WiFi Guard Forum

Could you please try downloading and running the free trial .dmg file of the WiFi Guard from our site instead of App Store? The app files from our site and Apple App Store are supposed to be identical, however in the past few days we have received a few reports from users saying that apps they downloaded from App Store either work incorrectly or don't work at all. This seems to be affecting sev

Re: Bridging WiFi to Ethernet

4 years ago, by Ann in Connection Emulator Forum

Yes, unfortunately bridging WiFi to Ethernet is not possible. However, a USB Ethernet adapter should work fine, provided it supports promiscuous mode. Most adapters do, except the cheapest ones; please see this discussion USB to Ethernet Adapter and Promiscuous Mode.