Show all posts by user
Re: How to save multiple networks for future scans
yesterday, by Ann in Network Scanner Forum
There are a couple of ways to achieve saving IP address ranges for multiple networks: 1. Toggle IP ranges If you have only one IP range per network, you can input all the ranges in the list and toggle them on and off as needed. This way, you can quickly scan specific segments without re-entering the addresses each time. 2. Bookmarks for multiple IP ranges If you have multiple IP
Re: How to get the graph displayed on the vertical taskbar
4 days ago, by Ann in NetWorx Forum
Most likely you simply need to resize it vertically, so that both the graph and the text would fit:
Re: Difference between NetWorx and Connection Quality Monitor
4 days ago, by Ann in NetWorx Forum
For a home user, NetWorx would generally be a better choice. It not only measures the Internet connection uptime and speed, but also generates detailed usage reports and includes a real-time network usage graph. One key difference is that NetWorx is a regular application that runs only when a user is logged in, making it ideal for personal monitoring. On the other hand, Connection Quality Moni
7 days ago, by Ann in WiFi Guard Forum
This can sometimes happen due to cached registry settings. To fix it, please follow these steps: Press WindowsKey+R to open the Run dialog. Type regedit, and press Enter. Navigate to this registry key: HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify Delete the values IconStreams and PastIconsStream. Restart Windows Explorer or reboot yo
Re: Suggestion: Smaller graph sampling period and lower startup priority
11 days ago, by Ann in NetWorx Forum
The "high impact" designation from Windows likely doesn't measure or update that metric frequently. As Microsoft explains, "high impact" simply means the app uses more than 1 second of CPU time or more than 3 MB of disk space at startup. This designation doesn't necessarily indicate any system slowdown or performance penalty. We are glad to hear that the histogram and polyli
Re: Can no longer see network computers
11 days ago, by Ann in Network Scanner Forum
It is difficult to pinpoint the exact issue without more details about your network configuration, but a good place to start would be to review your settings. Please go to Options - Program Options - Shares and make sure your settings match those shown in the screenshot below. Specifically, ensure that "Scan for shared resources" is checked, "Method" is set to "Windows
Re: Suggestion: Smaller graph sampling period and lower startup priority
11 days ago, by Ann in NetWorx Forum
The reason the 'Columns' (bars) graph type doesn't work for you now is because when you change the Mean samples parameter to 0 or 1, there is no more averaging, so the columns can't be shown. This type of graph always uses averaging, by design. If you'd like to have thicker bars visually moving at a faster rate so that any unexpected usage spikes can be easily seen, we've just added a new hidd
Re: Suggestion: Smaller graph sampling period and lower startup priority
12 days ago, by Ann in NetWorx Forum
We understand your concern about the importance of a short sampling period for real-time traffic monitoring, especially in situations where quick action is needed. Perhaps what you are noticing is that NetWorx uses 5-second averaging by default, which might make it seem like there's no immediate reaction. There are two hidden settings in NetWorx that can help make the graph and upload/downlo
Re: Suggestion: Smaller graph sampling period and lower startup priority
14 days ago, by Ann in NetWorx Forum
Thank you for your feedback. The current design of the network monitor is based on a 1-second sampling rate, where the number of bytes sent and received is measured over that second, and the bandwidth usage is displayed in Mbps. The graph then updates with a new data point (line) every second, representing the bandwidth for that entire second. If we were to introduce a 0.5s or 0.25s sampling
20 days ago, by Ann in RAM Disk Forum
Cluster size is also called allocation unit size. To change it for a RAM disk, simply open Disk Properties - Advanced, and then alter the Allocation Unit Size setting.
Re: Unable to create file ramdisk.xml
20 days ago, by Ann in RAM Disk Forum
It looks like your configuration file cannot be written for some reason. This issue is causing both the error during shutdown and the error when adding a RAM disk. To fix this problem, please try the following steps: Quit the RAM Disk app to stop it from running Press Win + R and enter %PROGRAMDATA%\SoftPerfect Delete the "RAM Disk" folder Restart the RAM Disk app
26 days ago, by Ann in Network Scanner Forum
This issue typically arises because the Network Scanner sends out ARP requests to identify devices' MAC addresses and verify their online status. However, when scanning across subnets, the router often responds to all ARP requests with its own MAC address, which can lead to the software mistakenly displaying inactive devices as active. This may result in all IP addresses appearing online, even if
Re: What will happen to the RAM disk after the free trial ends
29 days ago, by Ann in RAM Disk Forum
The RAM disk partition will not continue to initialize after the trial period expires. To avoid potential issues, you should reconfigure your User Temp directory to use its standard disk location before the trial expires. This will ensure your system functions normally without relying on RAM disks that will become unavailable. However, if you purchase a licence and enter the key into the RAM Di
"Invalid type cast" error message - Fixed
4 weeks ago, by Ann in NetWorx Forum
It turns out that there is a bug in Windows that can cause such crashes in some cases. We have updated NetWorx to prevent these errors from happening. Please download a fresh application file from NetWorx product page, install it over your current NetWorx installation, and the problem will be resolved.
Re: How to enter license key from command line
5 weeks ago, by Ann in Network Scanner Forum
Please follow these steps: Create a file named netscan.lic and paste the below code into it. Paste your license key where indicated and save the file. Place this netscan.lic file in the same location as the netscan.exe file of your portable edition. After this, each time netscan.exe is launched, it will pick up the license from netscan.lic. <?xml version="1.0" encoding="
Re: When deleting files, the Recycle Bin option is missing
5 weeks ago, by Ann in RAM Disk Forum
The correct path is HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer Here are step-by-step instructions on how to make the Recycle Bin work with removable drives: Extract REG files from this ZIP archive. Double-click the REG file named "Enable Recycle Bin for Removable Drives" and merge it with the registry. Reboot the PC. Right-click the Recycle B
Re: When deleting files, the Recycle Bin option is missing
6 weeks ago, by Ann in RAM Disk Forum
By default, Windows does not enable the Recycle Bin on removable drives, such as USB thumb drives. This is likely why you are experiencing issues with the Recycle Bin on your RAM disk when it is mounted as 'removable'. You can fix it by doing one of the following two things: Mount the RAM disk without the Removable flag, which will allow the Recycle Bin to function normally on the RAM disk. Fo
Re: How to get IPv6 addresses in scan results
7 weeks ago, by Ann in Network Scanner Forum
As far as we know, there is no universally effective method to discover the IPv6 addresses of IPv4 devices. If your machines are running Windows and are part of the domain, you can connect to them via WMI to extract IPv6 addresses:
Re: How to get IPv6 addresses in scan results
7 weeks ago, by Ann in Network Scanner Forum
Thank you for your feedback. We have reviewed the implementation of the IPv6 lookup and found that it could be further improved by utilising reverse domain name lookup and mDNS to resolve more IPv6 addresses. Please try the latest build and let us know how it works for you.
Re: How to get IPv6 addresses in scan results
7 weeks ago, by Ann in Network Scanner Forum
To get IPv6 addresses, simply enable the "Resolve IPv6 addresses" option in menu Options - Additional tab:
Re: How to delete a device that is no longer in use
2 months ago, by Ann in WiFi Guard Forum
Simply open All Devices in the main menu, select the device you no longer use, and click Forget.
Re: Bill of materials (open-source libraries and trird-party components)
2 months ago, by Ann in RAM Disk Forum
SoftPerfect RAM Disk application does not utilise any open-source components. The software comprises two main parts: a Windows kernel driver and a graphical user interface (GUI), both of which are developed and compiled exclusively from our in-house proprietary code.
Re: How to display server time in local time instead of UTC
2 months ago, by Ann in Network Scanner Forum
It depends on what other services are available and whether the server is part of a domain. You can try selecting "Lookup Remote Time and Date" on the Workstation tab in Options. We have also updated the application, so it now displays remote time received from NTP servers in the local time zone. This should make the application more user-friendly. Please download the latest build to
Re: How to display server time in local time instead of UTC
2 months ago, by Ann in Network Scanner Forum
When the Network Scanner queries a server for the time via port 123 (NTP), it receives the time in Coordinated Universal Time (UTC). This occurs because the NTP protocol standardises on UTC to avoid issues with time zones and daylight saving time. Steps: Query: The scanner sends a request to the NTP server on port 123. Response: The NTP server responds with the current time in UTC. Display:
Re: How to filter out the Internet usage and to separate the LAN traffic statistics
2 months ago, by Ann in NetWorx Forum
You could try a workaround, since it's possible to specify custom IP address ranges to exclude. These would be most public IPv4 addresses: 0.0.0.0 - 9.255.255.255 11.0.0.0 - 126.255.255.255 128.0.0.0 - 169.253.255.255 169.255.0.0 - 172.15.255.255 172.32.0.0 - 192.167.255.255 192.169.0.0 - 223.255.255.255 Please see this forum thread on how to access the hidden settings. There you can se
Re: No-GUI batch script for importing config and mounting RAM disk
2 months ago, by Ann in RAM Disk Forum
That's because the process (ramdisk.exe) is still running, so the batch file will not continue. As a workaround, you can use the start command: start c:\Progra~1\softpe~1\ramdisk.exe /hide /import:"c:\temp\Ramdisk-xml" /mount: A In this case the batch file execution will continue without waiting for ramdisk.exe to quit.
Re: No-GUI batch script for importing config and mounting RAM disk
2 months ago, by Ann in RAM Disk Forum
Trying adding /hide, i.e.: c:\Progra~1\softpe~1\ramdisk.exe /hide /import:"c:\temp\Ramdisk-xml" /mount: A However if you intend to add and delete disks on the go, it is better to use the console version of the RAM Disk application. Those RAM disks will not show up in GUI and will disappear on shutdown or reboot.
Re: Duplicate MAC addresses for different devices
2 months ago, by Ann in Network Scanner Forum
Sometimes you may notice that Network Scanner reports one MAC address for all devices behind a wireless range extender or repeater. In this case it would look like those devices have different IP addresses, yet the same MAC address. A range extender typically hides devices behind itself and does not retain their MAC addresses. It is not a bug in Network Scanner. You can type this line in a comm
Re: Version française des logiciels SoftPerfect
3 months ago, by Ann in Network Scanner Forum
Notre logiciel est disponible en plusieurs langues, dont le français. Il vous suffit de sélectionner la langue française au démarrage de l'application:
Re: Downtime monitoring suddenly stopped
3 months ago, by Ann in NetWorx Forum
Thank you for your feedback. That's a good point. We will change the Speed Meter window to a standard window with buttons. This change will be included in the next release of NetWorx. In the meantime, you can freely open and close the Speed Meter and Connection Monitor. This will not affect the actual monitoring as it is done in the background.