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Re: Disk does not umount or gets deleted via SSH

2 days ago, by Ann in RAM Disk Forum

That could be happening when the SSH session is isolated from the GUI session and the command cannot reach the running instance. Are you using ramdisk.exe for passing the commands? If so, we have ramdiskc.exe specifically designed for console and script use. It is located in the application folder. Any RAM disk created with the console version is not visible in the GUI and disappears upon

Re: Delay in blocking the device when it reached its quota

11 days ago, by Ann in Bandwidth Manager Forum

Yes, there is a short delay. All usage is summed at 30-second intervals and then quotas are enforced. Therefore, occasionally users can exceed their quota by as much as they manage to download in the maximum time frame of 30 seconds. Usually it is not a problem as typical usage is scattered throughout the day rather than being one continuous download. If however you have such a case and/or ha

Re: Quota setup for satellite Interenet connections

11 days ago, by Ann in Bandwidth Manager Forum

Usually individual devices are identified by their MAC address. It is important to understand that the Bandwidth Manager (BM) software needs to be installed somewhere in your network where it can capture connections. Ideally between the router and the rest of the network. So perhaps it could be something like this: <Users> - <Switch and WiFi access points> - <PC with BM> - &l

Re: How to set up router monitoring via SNMP

12 days ago, by Ann in NetWorx Forum

You are right about UPnP problems: many UPnP implementations come with a bug where they used a 32-bit integer for recording uploads and downloads. When they hit a 2 GB or 4 GB mark, the counters stop going up or turn negative, which can be seen as stopped monitoring. SNMP is usually more reliable in this regard. To enable it in your D-Link router configuration, most likely you just need to fli

Re: "Scan this many devices simultaneously" setting: what does it mean?

17 days ago, by Ann in WiFi Guard Forum

Simultaneous scanning means the app will scan several devices at the same point in time. A higher number allows you to finish scanning faster, but it may require more resources, e.g. memory. Leaving it somewhere in the middle is a good start. If you have a very fast computer with lots of memory, you can set it higher and see if everything still performs well. If you have an older/slower compu

Re: Error C000009A

28 days ago, by Ann in RAM Disk Forum

Once the official release is out, it will be possible to run the tests and determine which, if any, problems are present. Your wish to have everything predicted and taken care of in advance is understandable, but unfortunately, not practical. Only Microsoft know what the release is going to contain, and too often even they get surprises; hence the perpetual stream of updates and bugfixes they iss

Re: Saving RAM disk image: whole disk or only the changes?

4 weeks ago, by Ann in RAM Disk Forum

In SoftPerfect RAM Disk we use differential writing: the data is stored in blocks of 2 MB, and only the blocks that changed since the image was last read are written back upon saving. If you change 100 KB, or even 1.5 MB, it would need to write 2 to 4 MB depending on how much file system metadata has changed and how many blocks the changed data spans (if a piece of data smaller than 2 MB happe

Re: How to install and launch the program on macOS

5 weeks ago, by Ann in NetWorx Forum

Below I have attached a screen shot showing that you'd first need to open the DMG program file that you downloaded, then either drag the NetWorx app into the Applications folder or launch it directly. When launched, NetWorx menu should appear in the menu bar near the clock:

Re: Two columns with identical names and /cols switch

5 weeks ago, by Ann in Network Scanner Forum

Sure, it is possible. What you could do is configure the app as required with columns, IP address ranges, etc. Then save the current config to a file (via File - Current Config - Save to File) and use it like this: netscan.exe /config:PATH-TO-CONFIGFILE.xml /cols:"IP Address;SNMP_Host_Name" /auto:"path-to-result.csv" As a result, column settings, IP address ranges and all o

Re: Not detecting shared folders on some devices

6 weeks ago, by Ann in Network Scanner Forum

Without the [+] sign are either the devices that don't share any folders, or the ones that have been excluded. Try setting Options - Shares - Enumerate - All, as shown below. If still no shared resources are displayed, try opening a command prompt and typing the following lines. This way you will be able to see what error occurs when attempting to enumerate shared resources. net view \\1

Re: Download and upload numbers in exported reports

6 weeks ago, by Ann in NetWorx Forum

The numbers are exported in bytes per second, regardless of the display settings that can be configured to show either bits per second or bytes per second. The conversion is pretty easy. As 1 byte contains 8 bits and M means 1 million, to match the displayed numbers you need to multiply by 8 and divide by 1000000, i. e.: 13258991 * 8 / 1000000 = 106.07 1703936 * 8 / 1000000 = 13.63

Re: Creating RAMdisk with command line

6 weeks ago, by Ann in RAM Disk Forum

These command line parameters work with ramdisk.exe and allow you to manipulate RAM disks configured in the running GUI instance. If you want to use ramdiskc.exe, which is a console version designed to be called from services or scripts, simply run it without parameters to see its syntax and usage examples as shown below:

Re: Transparent graph background

6 weeks ago, by Ann in NetWorx Forum

It is in a separate area called hidden options, dedicated to infrequently used parameters. To access the hidden options, simply press Ctrl + O in the regular Settings dialog or double-click the empty space between the OK and Cancel buttons in the Settings dialog.

Re: Disable renewal popup message to allow automatic scrips run uninterrupted

7 weeks ago, by Ann in Connection Emulator Forum

Yes, there is a way to turn it off. There is a setting in the registry under HKEY_CURRENT_USER\Software\SoftPerfect\SoftPerfect Connection Emulator\Global\RenewalReminderDate. It can be set to a value of some date in the future. This example of .reg file postpones the next notification date by year 2050: "RenewalReminderDate"=hex:00,00,00,00,a0,c0,ea,40

Re: Ramdisk SMB Share is not persistent

7 weeks ago, by Ann in RAM Disk Forum

It looks like you omitted the disk type, as you can see in the CLI reference: Parameter type= defines a disk type, which can be either logon-time disk or boot-time disk. The former is mounted upon user logon, the latter is mounted upon system boot. The default value is logon. In your command line you created a disk that is only mounted at logon. It means it will be mounted much later when a

Re: How to use Packet Loss settings

7 weeks ago, by Ann in Connection Emulator Forum

With the packet loss, there are two options: percentage of packets to be lost. For example, you can specify 1% to be lost, and at the same time configure it as sequential loss. In this case, if the sequential loss is set from 1 to 1 packet, it means in each 1000 packets there will be about 10 lost packets, randomly distributed, 1 packet lost at a time. If the sequential loss is set from 2 t

Re: Multiplier setting: which one to choose - 1000 or 1024?

7 weeks ago, by Ann in NetWorx Forum

The multiplier setting affects how kilobytes, megabytes and gigabytes are calculated based on the measured bytes. There are two systems in existence: When the multiplier is 1000: 1 KB = 1000 Bytes, 1 MB = 1000000 Bytes, 1 GB = 1000000000 Bytes When the multiplier is 1024: 1 KB = 1024 Bytes, 1 MB = 1048576 Bytes, 1 GB = 1073741824 Bytes As some ISPs use the first system and others use the seco

Re: Best tool for retrieving Symantec information

2 months ago, by Ann in Network Scanner Forum

Our Network Scanner is fairly universal and can retrieve practically any information via WMI, HTTP, SSH, PowerShell as well as from Windows services, registry and files. So if there is a Symantec-specific service, registry key, a file or a web page, it should be able to pull information from any of them. All our products are available as free trials: you can easily download the network scanner

Re: How to create a RAMdisk image and make it mount at boot time

2 months ago, by Ann in RAM Disk Forum

There is a difference between mounting an image and mounting a RAM disk. The main menu items under Image are for creating an image file, associating it with a drive letter (mounting) and dissociating from a drive letter (unmounting). These menus are normally only used in preparation of an image file. The main menu items under Disk are for creating RAM disks. Those RAM disks can be based on

Re: Multiple copies printed from MS Word reported as one

2 months ago, by Ann in Print Inspector Forum

This a well-known problem, but unfortunately there is currently no solution. Some software applications incorrectly specify the NumberOfCopies field in the notification structure, rendering Print Inspector unable to determine the correct number of pages printed. In the case with MS Word, it sometimes helps to to untick the 'Background printing' option in its settings, but of course it's only

Re: How to create a RAMdisk image and make it mount at boot time

2 months ago, by Ann in RAM Disk Forum

First of all, it is important to note the crucial difference between disks and images. Images are not RAM disks, they are just files that contain a file system, files and folders. There is no way to mount an image at boot time. Manipulations with images are generally for setup purposes (e.g. you can create an image with predefined contents). However, if you create a RAM disk and use an image crea

Re: Shared status lost on RAM disk after reboot

2 months ago, by Ann in RAM Disk Forum

The RAM disk is mounted by a driver that starts long before services start. These processes happen in parallel, so a service may already be running, but a RAM disk is still not ready. The only workaround I can think of is a simple batch script that checks once a minute whether the drive letter exists. When the drive letter has been found, it starts the SERVER (or any other) service. Obviously

Re: Network scan through VPN /22 subnet mask

3 months ago, by Ann in Network Scanner Forum

If the VPN adapter isn't shown in the list of adapters, you can still manually enter the required IP address and scan it normally, as shown below. The Network Scanner itself doesn't make any routing decisions, and scanning those addresses should work the same way Windows works with them.

Re: Traffic monitoring affects some games

3 months ago, by Ann in NetWorx Forum

It could be caused by the situation described here: Unstable connection or errors caused by ignoring LAN traffic. Try unchecking the "Ignore local traffic within the LAN" setting to see if it resolves the problem. If it does, either leave it unchecked, or install the TDI driver as follows: Backup usage data and settings via Usage Reports - Backup. Exit and uninstall NetWorx. Rebo

Re: Feature request: tray notifcations, tray icon colour change, email alerts and log records when a host goes offline/online

3 months ago, by Ann in NetWorx Forum

Here is the latest preliminary build of the portable edition. Happy testing

Re: Cannot run a scan: nothing happens after pressing Scan Now button

3 months ago, by Ann in WiFi Guard Forum

First of all, please check WiFi Guard settings, the Basic tab, and make sure the correct WiFi adapter is selected in the Network adapters list as shown in the example below (your WiFi adapter adapter may have a different name, but it must be selected correctly to enable WiFi Guard to scan your network). Also please note that network scanning is not instantaneous process: you may need to wait a

Re: How to display Windows version

3 months ago, by Ann in Network Scanner Forum

The Windows build information unfortunately doesn't seem to be available in the old API used with options at the Workstation tab. You can however use the Remote WMI feature to extract the full version information:

Re: High DPI display issues: icons become blurry or disappear when mouse passes over

4 months ago, by Ann in Network Scanner Forum

Thank you for reporting and describing the issue with high DPI. Some good news here: we have implemented vector icons in the Network Scanner that freely scale to any DPI without any blurriness or loss in quality. Below are the comparison screenshots of the old and new UI. The new icons look a little different to the old set, but should be much more visually appealing at high DPI settings:

Re: Monitoring and recording the Internet speed and dropouts

4 months ago, by Ann in NetWorx Forum

If you want to periodically measure the speed of your Internet connection, NetWorx offers a tool called Speed Meter that uploads and downloads test data to a remote server and measures the speed of your connection. The issue here however is that while the Windows version of NetWorx can run these tests on a set schedule and keep a record of the results, the Linux and macOS versions currently l

Re: How to solve SMTP request error : connect error 10013

4 months ago, by Ann in Print Inspector Forum

Error 10013 is usually caused by antivirus or firewall software. Basically this error means that the required socket connection is being denied. This is a generic issue not specific to Print Inspector: a simple google search will show how common it is. Socket error 10013 message implies that a port is blocked and/or unreachable. To fix it, you can try turning off any security software (such