Show all posts by user

Re: Compatibility with AdGuard

4 days ago, by Ann in NetMaster Forum

Unfortunately all these network-filtering programs don't work well together, be that VPN, antivirus software, ad-blockers or NetMaster. But since all you require is a simple blocking of applications, this can be done with the Windows Firewall. No additional software is needed.

Re: Taskbar extension doesn't appear in non-admin user account

4 days ago, by Ann in NetMaster Forum

NetMaster should work in non-admin accounts the same way as in the admin. For the taskbar extension to work in any account, two things are required: The NetMaster user interface must be running (it can be minimised to an icon in the notification area). The taskbar extension must be visible. Click an empty space on the taskbar and choose Toolbars - NetMaster Extension. You may also need to u

Re: Latency to miles conversion

4 days ago, by Ann in Connection Emulator Forum

I don't think there is a precise formula. Generally, the signals travel at the speed of light, plus extra latency when passing routers. You can use this WAN Latency Estimator as rough guide. 30ms should be around 1500 miles (note that the latency is applied two ways in the Connection Emulator, and the RTT will be 60ms or ~3000 miles).

Re: Compatibility with AdGuard

4 days ago, by Ann in NetMaster Forum

It sounds like the blocking (in this case CCleaner) is the culprit. With any blocking set, all traffic is routed via the NetMaster internals and for some reason AdGuard does not want to see it. Try unblocking CCcleaner, or use AdGuard as a proxy rather than WFP.

Re: Compatibility with AdGuard

4 days ago, by Ann in NetMaster Forum

Sorry, we have been unable to reproduce this. We have installed the latest NetMaster and AdGuard and everything worked as expected, see the screen shot below for details. Perhaps it's worth trying to update to the latest versions of both NetMaster and AdGuard? Additionally, if you are using any bandwidth limits, priorities or blocking in NetMaster, this may be the culprit. Using any of these f

Re: How to filter out the usage data for selected applications

4 days ago, by Ann in NetMaster Forum

We have just published a new build where we added a new menu item that allows the user to exclude certain processes from monitoring. The skipped process will still be shown in the list of active processes, but will not contribute to charts and usage records. Regarding your other requests, such as resetting specific application usage or having the usage data on the main screen, I am afraid

Re: Email reports in macOS NetWorx

4 days ago, by Ann in NetWorx Forum

It can, see the screen shot below for details. Please note that to be able to email the scheduled reports the NetWorx app must be running constantly.

Re: How to apply latency between specified IP addresses

8 days ago, by Ann in Connection Emulator Forum

It is likely that in your case the data exchange was less than 100 packets. As you are applying the loss and latency to only 1% of the packets, it will affect 1 packet out of 100 on average. So if you send less than 100 packets, it can happen that the 1/100 chance of the loss doesn't occur. Below is a screen shot taken when using your profile, but with more data passing through the connection

Re: How to apply latency between specified IP addresses

8 days ago, by Ann in Connection Emulator Forum

It seems the issue is that your VLAN ID tag set to 1: <vlanid>1</vlanid> This feature is for rare cases where network packets carry VLAN tags. Normally these are stripped by switches and there is no need to specify one. Try setting the VLAN ID to zero in the filter settings, and you should be able to see the traffic.

Re: How to apply latency between specified IP addresses

10 days ago, by Ann in Connection Emulator Forum

Does the traffic between those IP addresses actually flow through the connection that you are using the Connection Emulator on? If you have device A and device B, and run the Connection Emulator software on device C, then A's and B's traffic must be routed via C. Otherwise the emulation will not work.

Re: How to get device information in different subnets

11 days ago, by Ann in Switch Port Mapper Forum

This is normal behaviour: When MAC address mapping is done in the same subnet, the software can ARP-scan the entire IP address range and map MAC addresses to their respective IP addresses. When MAC address mapping is done in a different subnet, the above method won't work because the ARP protocol is not routable and only works in the local subnet. To overcome this issue, it is possible to s

Re: Unloading persistent log-on RAM disks at log-off

13 days ago, by Ann in RAM Disk Forum

Indeed the RAM Disk application is not exactly designed for the scenario where each user has their own RAM disk and image file. Like you mentioned, it can be automated with some command line parameters. Or simply consider an alternative product that allows per-user configuration.

Re: Unloading persistent log-on RAM disks at log-off

13 days ago, by Ann in RAM Disk Forum

What you describe sounds like normal behaviour if I understood your steps correctly: You created an image-based RAM disk as user A, then logged off. You logged on as user B and found that user's A RAM disk was there. The disk is not specific to any user, i.e. a logon-time disk will be mounted for any user that logs on. So what has happened is this: User A logged off, all data saved to the

Re: MAC and IP info is missing in Cisco Catalyst switches

14 days ago, by Ann in Switch Port Mapper Forum

Thank you for the output file. We have checked it, and this switch seems to only list a few MAC addresses, namely: .1.3.6.1.2.1.17.4.3.1.1.120.188.26.13.45.175,OctetString, 78 BC 1A 0D 2D AF .1.3.6.1.2.1.17.4.3.1.1.120.188.26.13.45.176,OctetString, 78 BC 1A 0D 2D B0 .1.3.6.1.2.1.17.4.3.1.1.120.188.26.22.160.175,OctetString, 78 BC 1A 16 A0 AF .1.3.6.1.2.1.17.4.3.1.1.120.188.26.22.160.176,Oct

Re: MAC and IP info is missing in Cisco Catalyst switches

14 days ago, by Ann in Switch Port Mapper Forum

This suggests the MAC address assignments may not be present in SNMP tables, or are in a format that the Port Mapper did not understand. Would you be able to run snmpwalk against your switch, dump the complete SNMP tree to a CSV file and send it to us?

Re: Unloading persistent log-on RAM disks at log-off

18 days ago, by Ann in RAM Disk Forum

Normally, if you have a logon-time RAM disk with an associated image, it is populated from that image when a user logs on. If the 'Save Contents to Image' option is enabled in the disk's properties, any changes are written back to the image file when the user logs off, and then the RAM disk is destroyed. It seems however that in some cases Windows may kill the RAM Disk application upon logoff

Re: LAN transfer monitoring

19 days ago, by Ann in NetMaster Forum

That is correct: NetMaster ignores local file transfers (also knows as file sharing, Server Message Block, or SMB protocol), because: Windows does not assign this traffic to specific applications. This traffic does not consume Internet data. These transfers do not normally affect user privacy or security.

Re: Background transparency in the floating graph

20 days ago, by Ann in NetWorx Forum

To change the transparency of the graph background only, open the Hidden Options, scroll to the Transparent graph background and set it as you like. QuoteNetWorx User Manual Transparent graph background renders the graph background colour as transparent. Any mouse events in transparent areas will be passed through to the windows and objects underneath the graph.

Re: Background transparency in the floating graph

20 days ago, by Ann in NetWorx Forum

Do you mean a semi-transparent graph like this? If so, it can be achieved by adjusting the Window opacity, % value in the Graph Settings.

Re: How to get the switch name

25 days ago, by Ann in Switch Port Mapper Forum

If you mean that device names are blank after you discover new switches, please make sure you have ticked one or more columns in SNMP Device Discovery window. The ticked columns will be used to form device names. We added this selection functionality to provide flexibility and let users choose how they want to name their devices.

Re: RAM Disk for Windows XP

25 days ago, by Ann in RAM Disk Forum

You can download a copy of version 4.0.9. It was the last one to support Windows XP. However please keep in mind that there have been several improvements and security fixes since then.

Re: Batch scripting for capturing timestamp

26 days ago, by Ann in Network Scanner Forum

In that case, still enable the Show last scan and last seen time option highlighted in the screen shot above, and optionally export the configuration to a file. Use that configuration file with your command-line scanning, and the 'Last scan' column will essentially be the time stamp: netscan.exe /auto:"z:\output.csv" /config:z:\last-scan-on.xml The output will be like this: "

Re: How to get the switch name

26 days ago, by Ann in Switch Port Mapper Forum

In version 3.1 the switch name was moved to a separate column. It may first appear as the rightmost column, but you can move it anywhere within the view, as shown below. And if it isn't displayed for you for some reason, please check View - Columns - Switch in the main menu.

Re: Batch scripting for capturing timestamp

26 days ago, by Ann in Network Scanner Forum

You can enable the Show last scan and last seen time in Options - General tab, as shown in the picture below. After you do that, there will be two extra columns with time stamps, which will be also exported to a CSV file.

Re: Launching an executable on detection

27 days ago, by Ann in WiFi Guard Forum

At the moment no parameters are passed, and the executable is only launched once per scan regardless how many devices were detected, as long as there is at least one detection. We haven't found a clever way of passing multiple rows of data, but it's possible to extract and use it with sqlite3 from sqlite-tools. You could execute a batch script with something like this, which will dump all unkn

Re: Phone repeatedly being detected as an unknown device

28 days ago, by Ann in WiFi Guard Forum

If WiFi Guard has detected a device, it means the device is connected already. It looks like in your case the device randomly changes its MAC address, which is common for mobile phones. Both iOS and Android devices randomise their MAC addresses for privacy reasons. So in your Samsung Galaxy phones the MAC address is by default randomised and this address is used instead of the device MAC address.

Re: Exported device list: true/false in Info column

28 days ago, by Ann in WiFi Guard Forum

In the CSV file export the "Info" column contains values that are either TRUE or FALSE: 'True' means the device has been marked as known (shown in green in the application interface). 'False' means the device is unknown (shown in red). We have just renamed that column into "Known Devices", to make its meaning clearer. Now the exported device list looks like this: Know

Re: Advantages of SoftPerfect RAM Disk

4 weeks ago, by Ann in RAM Disk Forum

Thank you for the compliments Alfredo. It is always nice to hear that users appreciate our efforts.

Re: LAN transfer monitoring

4 weeks ago, by Ann in NetMaster Forum

This is not a bug. The LAN file copy is not monitored by NetMaster intentionally. The way Windows is designed, this type of traffic originates from the SYSTEM process and is usually local (not Internet). So we decided to ignore it in NetMaster, as it can't be attributed to a specific application.

Re: Suggestion: Limit the quantity of email notifications

4 weeks ago, by Ann in WiFi Guard Forum

Thank you for your feedback. We have updated WiFi Guard so that it does not send duplicate e-mails. Now, if WiFi Guard detects the same set of unknown devices over several runs, it will only send one e-mail. If the set of unknown devices changes, it will send another e-mail. The update can be downloaded here.