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Re: Files saved to image despite deselected "save contents to image" setting
3 years ago, by Ann in RAM Disk Forum
Most likely, this issue is caused by one of these two: Hybrid boot. If you have hybrid boot enabled (default Windows behaviour), it will keep files between sessions. Please see this article for workarounds. Hard disk emulation. Try the same setup, but without hard disk emulation. I.e. create an image as a standalone volume and do NOT tick "Hard-disk Emulation" in RAM disk properties.
Re: How to print the list of IP addresses
3 years ago, by Ann in Network Scanner Forum
You can do it very easily: Save that list to HTML and print it from your browser. Or save it to a text file and print it from Windows Notepad.
Re: Option to wipe/overwrite contents of any file when deleted from RAM disk
3 years ago, by Ann in RAM Disk Forum
A RAM disk is a simple block storage residing in memory. It does not have the concept of files or file systems as those are of a higher-level abstraction in the OS. So it's not possible to wipe the memory holding deleted files. Moreover, such wiping is unnecessary as all memory contents completely disappear on reboot, shutdown or power loss. But if you still want to securely wipe free space on
Re: Unrecognised 192.168.0.x IP address
3 years ago, by Ann in WiFi Guard Forum
WiFi Guard always reports intranet addresses as 192.168.x.x. It's only a matter of figuring out if they belong to your devices or not. For example, if 192.168.0.1 is your router and 192.168.0.2 is your laptop, the question to ask is what's 192.168.0.5? Think of what in your place has access to the Internet: sometimes you can guess what it is from the device name or network card's manufacturer.
Re: License for occasional use at multiple customer sites
3 years ago, by Ann in Network Scanner Forum
In this case, a single device licence and the portable edition of the software is all you need. With that, you will be able to deploy Network Scanner at a customer machine whenever needed and run in there. It's okay to leave it there temporarily and run another copy on a different machine if you need to. As long as they are not used at the same time, or by other people/company, one licence is s
Re: Report and log download and upload speeds per second
3 years ago, by Ann in NetWorx Forum
NetWorx does not update any stats with 1 second resolution other than the usage graph (and that's for about an hour). If you really want to know the DL/UL rates every second, then the CSV file option should work. It is likely that the locked file errors are caused by an antivirus product on your system. For example, if NetWorx writes to the file every second and in between the antivirus looks f
Re: Does Cache Relocator require Admin privileges?
3 years ago, by Ann in RAM Disk Forum
The Cache Relocator software is not designed for multi-account systems or corporate environments. It works by creating symbolic links. On Windows, creating symbolic link requires admin privileges. If you have an admin account on that computer, you can create symbolic links manually using command prompt and the mklink command. Alternatively Chromimum-based browsers can be configured to use a spe
Re: How to scan network shares for specific files
3 years ago, by Ann in Network Scanner Forum
If you are looking for a tool to search for specific files in LAN, you can take a look at our LAN Search Pro. It is currently available for free, but it is a discontinued product, i.e. there will be no further updates, releases or support provided for this software, and some functionality may not work on newer systems.
Re: How to increase RAM available to a certain application
3 years ago, by Ann in RAM Disk Forum
It really depends on how your simulation application works in the browser. For example, if the simulation is mainly computational, then it will need RAM and CPU power with little use of the disk cache. But if the simulation does a lot of disk I/O and keeps data in browser cache, then it will obviously benefit from a RAM disk. For regular browsing, it is beneficial to move the cache to a RAM dis
Re: How to increase RAM available to a certain application
3 years ago, by Ann in RAM Disk Forum
That's not quite what our RAM Disk product does. What you seemingly want is to give browser more RAM, while our product instead takes some RAM and turns it into a disk drive. I suppose the only way to speed up those simulations is to use a 64-bit browser and install more physical RAM. Having said that, it's worth trying different browsers to see which one performs best at these tasks.
DHCP Discovery not working on macOS - Fixed
3 years ago, by Ann in Network Scanner Forum
Thank you for your report. We have just fixed the issue preventing DHCP discovery from working in Network Scanner for macOS. It should now work on macOS 10.14 and above. Earlier macOS versions did not allow unprivileged users to open ports below 1024, which is needed for DHCP discovery to work. Please download the latest build and overwrite your currently installed copy. DHCP discovery should w
Re: Compatibility with Windows 11
3 years ago, by Ann in RAM Disk Forum
Yes, it should. We have tested it on the latest Windows 11 preview and everything worked as expected.
Re: Centralized reporting from remote computers
3 years ago, by Ann in NetGenius Forum
There are two ways to extract usage data from NetGenius: 1. Via the same API command that the management console uses. The advantage of this method is that the data is real-time and can be requested over network. For example, with cURL: curl -i -X POST -H "Content-Type: text/xml" -d "<root><command>XmlGetProcessUsage</command><type>0</type><sta
Re: Centralized reporting from remote computers
3 years ago, by Ann in NetGenius Forum
NetGenius consists of two major components: the System Service that does all the monitoring work, and the Management Console (GUI) that enables you to interact with the service. The System Service is installed on the computer(s) you want to monitor and control, and the Management Console is installed on the computer(s) you want to do the monitoring and controlling from and see the reports on.
Re: Centralized reporting from remote computers
3 years ago, by Ann in NetGenius Forum
If the PC has an accessible IP address, you can simply connect to the remote sites by clicking Connect to... button in NetGenius menu. Then enter the IP address of the remote computer that is running the NetGenius service, and it will be added to the dashboard. You can have any number of remote computers connected and displayed as the same time.
Re: Download/Upload label position on taskbar graph
3 years ago, by Ann in NetWorx Forum
Thank you for the suggestion. We have updated NetWorx to display the values in the same order as NetGenius. It is now also using ▲▼ arrow symbols instead of D/U, as arrows work better in multilingual interface. You can download the new builds and see if you are happy with the new appearance. If the letters look too small for your liking, check the hidden settings for 'Rates font size'.
Re: Upload and Download appear to be reversed
3 years ago, by Ann in NetWorx Forum
It is possible that you selected an incorrect interface for SNMP monitoring. Typically a router would expose multiple network interfaces facing the Internet side and the LAN side. For example, if there are two interfaces, LAN (facing your local network) and WAN (facing the Internet), the traffic direction is opposite on the two of them. When you download something from the Internet, it is incom
Re: 'Received' numbers are higher than 'Sent'
3 years ago, by Ann in NetWorx Forum
This shouldn't be the case, unless the Workspaces application does something tricky like VPN or network traffic tunnelling. I would recommend downloading a file of a known size with Firefox to see if download and upload numbers are reflected correctly in NetWorx. Then, if the numbers are correct for Firefox, but not for Workspaces, it is likely that there is some kind of tunnelling in AWS. In t
Re: Applications and web-sites in Usage Report
3 years ago, by Ann in NetWorx Forum
The Applications tab was never removed - it is still there. In version 6.2.8, we have removed the list of IP addresses (web-sites) because from that version onwards a different type of monitoring is used. It is much more CPU-efficient, but alas cannot track individual IP addresses. So, if you install version 6.2.8 or any newer version, you will have the list of applications, but not web-sites.
Re: Export, edit and import of CSV files
3 years ago, by Ann in Network Scanner Forum
Thank you, we have checked the file and found the following issue: When exporting data to a CSV file, bookmark names are quoted, so the file looked like this: "Some long name",192.168.56.0-192.168.56.255 However after editing it in MS Excel, the quotes have been stripped and it became like this: Some long name,192.168.56.0-192.168.56.255 While this is still valid CSV, our implementati
Re: Export, edit and import of CSV files
3 years ago, by Ann in Network Scanner Forum
It can be frustrating, but it probably was something in your edits that made the file unreadable, or something that MS Excel messed up. It is generally better to use a plain-text editor like Notepad for simple text files like CSV. Obviously when you import a file, the current data are cleared and then the file is loaded into that space. Pure Export-Import without modifications should always wor
Re: Friendly host name is grayed out
3 years ago, by Ann in Network Scanner Forum
Please check the columns selected for "Identify by" in Options - Friendly Names. Most likely you simply need to select some columns there, so the Network Scanner knows which columns serve as the key for assigning friendly names.
Re: How to get more information in scan results
3 years ago, by Ann in Network Scanner Forum
Please make sure that your SNMP settings are correct (community string or V3 user name/password/encryption options, whichever you are using). Then, if the settings are correct, run Wireshark on your PC and see if SNMP requests are sent and if any SNMP replies are received. Most likely you will see requests being sent, but no responses being received. In that case, it's up to you to find out
Re: How to get more information in scan results
3 years ago, by Ann in Network Scanner Forum
If the Network Scanner displays only one computer, it could mean that: its settings are incorrect; a firewall is blocking connections; IP address settings are incorrect. If you see multiple devices, but they do not have SNMP information displayed, or their Windows Services status, it could mean that: the target devices do not support SNMP; the connection settings (i.e. SNMP version and/o
Re: Will RAM disk disappear when computer goes to sleep?
3 years ago, by Ann in RAM Disk Forum
Sleep mode does not affect RAM disk status or contents.
Re: Email alerts: when they are sent, and when repeated detections are silenced
3 years ago, by Ann in WiFi Guard Forum
We have just added a new setting that may give you the behaviour you want. Please download the latest build, open Settings - E-mail tab, and enable Email unidentified MAC addresses only once. WiFi Guard will email one alert about each unidentified MAC address. Once the e-mail has been sent successfully, all MAC addresses listed in it will be marked as 'emailed' and not affect the alerts after
Re: Email alerts: when they are sent, and when repeated detections are silenced
3 years ago, by Ann in WiFi Guard Forum
I guess we could change the code, so that instead it would keep the status of each MAC address like this: 00:11:22:33:44:55 "EMAIL-SENT" AA:BB:CCD:EE:FF "NOT-SENT" So after sending an email with that MAC address it would be marked as "EMAIL-SENT", and this MAC address would never be emailed in the future even if detected again. This however can lead to a case whe
Re: Email alerts: when they are sent, and when repeated detections are silenced
3 years ago, by Ann in WiFi Guard Forum
It should not be sending identical alerts. In the current implementation it works like this, for example: WiFi Guard finds a new MAC address 00:11:22:33:44:55, it sends an e-mail. The next scanning round it finds the same address 00:11:22:33:44:55, it does NOT not send an e-mail. The next scanning round it finds the same address 00:11:22:33:44:55 and a new one AA:BB:CCD:EE:FF, it sends an e-ma
Re: WiFi Guard not responding after finding an unknown device - Fixed
3 years ago, by Ann in WiFi Guard Forum
Thank you for reporting this problem. We checked the code, and it turned out that e-mails were sent in a way that could sometimes freeze the UI if the e-mail server was too slow to respond. We have updated WiFi Guard, e-mails are now sent in a background thread, and this process should no longer affect the UI operation. Please download the latest build and it should resolve the issue.
Re: How to move Windows Temp files to RAM disk
3 years ago, by Ann in RAM Disk Forum
Yes, moving just the user TEMP/TMP variables to the RAM disk will still help to reduce writing to your SSD while preserving the stability of the system. The exact degree to which your SSD will be spared user-related writing operations would depend on what you use your computer for. If you do a lot of Internet browsing or use software products that generate large volumes of temporary files, the