Show all posts by user
Re: How to get IP address associated with MAC address
2 years ago, by Ann in Switch Port Mapper Forum
It is important to bear in mind that switches typically don't provide any IP-level data because they operate on the data link layer (Layer 2) of the OSI model, primarily dealing with MAC addresses. This is why you are seeing MAC addresses but not client IP addresses when you perform a network scan. Our Port Mapper receives only a list of switch ports and the connected MAC addresses from a switc
Re: What is packet duplication?
2 years ago, by Ann in Connection Emulator Forum
The packet duplication feature replicates a random packet within the network stream, simulating the behaviour of faulty network devices. It helps evaluate the performance and resilience of network applications under such conditions. When a TCP/IP packet is duplicated in a computer network, an exact copy of the packet is created and sent separately. This duplication mainly affects transport laye
Re: Instant detection of new devices in the network
2 years ago, by Ann in WiFi Guard Forum
This feature operates by monitoring DHCP broadcast requests. When a new device attempts to join the network, it sends out a DHCP message to request an IP address. WiFi Guard is programmed to anticipate this message and initiates a scan on the device as soon as it attempts to obtains an IP. With this feature, you can expect instantaneous detection for the majority of new devices. However, it is
Re: "Maximum queue size" setting
2 years ago, by Ann in Connection Emulator Forum
Maximum queue size deals with the situations when network packets come at a faster rate than the limit allows. For example: you capped the speed at 1 Mbit/s, but network packets keep arriving at 2 Mbit/s. As soon as the queue fills up with more packets than is set in this setting, the software will begin dropping them.
Re: How to export/save daily downtime data
2 years ago, by Ann in NetWorx Forum
Thank you for reaching out and for your kind words about our NetWorx app. We appreciate your feedback and are glad to hear that you are enjoying it. We also have some good news for you. We have just added a new feature that allows you to easily report and export all the ping data and downtime data in multiple formats: At the moment this new feature is available in the latest build of Net
Re: Scanning is taking a long time
2 years ago, by Ann in Network Scanner Forum
It sounds like the scanning of some of your devices has not completed. You can scroll the list in the main window up and down to find those devices: they would have a 'question mark' icon rather than the 'computer screen' icon. Depending on your scan settings, scanning certain devices may take a long time. For example, if you are doing a port scan and a device is firewalled, it will take a cons
2 years ago, by Ann in Connection Emulator Forum
Serial over LAN (SOL) is a mechanism that allows you to forward data from a COM port over a TCP/IP connection. This can be useful for remote device management or for applications that require communication between devices over a network. However, it is not directly related to the emulation of network conditions, which is the primary purpose of SoftPerfect Connection Emulator. Enabling Serial ov
2 years ago, by Ann in Network Scanner Forum
Thank you for letting us know. It is very nice to hear that everything is working fine.
Re: "Unable to open the database file" on macOS
2 years ago, by Ann in NetWorx Forum
It looks like there is some kind of permissions issue. Please try opening the Terminal and typing: sudo chmod -R 777 /Users/Shared/Library You may need your admin password to execute this command. This will reset permissions on every directory within the path and hopefully fix the issue.
Re: Scheduled backups of RAM disk image file
2 years ago, by Ann in RAM Disk Forum
We are glad to be of help. By the way, our RAM Disk comes with a free 30-day trial. Therefore, if you wish, you can use it for that period to make you that you are absolutely happy with the software before purchasing a license.
Re: Scheduled backups of RAM disk image file
2 years ago, by Ann in RAM Disk Forum
It is perfectly doable with our RAM Disk application as it can periodically update the associated image every X minutes. In addition, to speed things up, it re-writes only the blocks that have changed since the last backup, which also greatly reduces the amount of writing to the SSD. To set periodic backups, open the main window, select your RAM disk and open its Properties. There click Advance
Speed numbers/text shifted beyond the taskbar boundary - Fixed
2 years ago, by Ann in NetGenius Forum
It is a Windows bug that only exhibits itself on systems with a touch screen. We have implemented a workaround that deals with this issue. Please download the latest build, try it and let us know how it works for you.
2 years ago, by Ann in WiFi Guard Forum
This is happening because Microsoft is disabling SMTP authentication, which leads to the "5.7.139 Authentication unsuccessful" error that you see. To fix this problem, you can try one of the following: (easiest) Tick 'Use automatic settings' in WiFi Guard settings. In this case WiFi Guard will be instead using SendGrid for sending mail. Use a different SMTP server. Re-enable SMTP.
Re: How to move Vivaldi cache to RAM disk
2 years ago, by Ann in RAM Disk Forum
Yes, if you are using a portable (standalone) version of Vivaldi, the Cache Relocator will not be able to see it. Portable applications keep their files, including cache, in their own folders, which can be anywhere the user wished. Cache Relocator respects user privacy: it doesn't go through all user files and looks only in the standard system location. If your Vivaldi isn't there, it won't appear
Re: How to move Vivaldi cache to RAM disk
2 years ago, by Ann in RAM Disk Forum
Thank you, we are delighted to hear that our Cache Relocator tool has been helpful to you. Regarding Vivaldi browser, it has been supported since version 1.1 of Cache Relocator. It should appear in the main window, in the list of supported browsers:
Re: How to remove/disable NetWorx password
2 years ago, by Ann in NetWorx Forum
It is a hidden folder, so Windows won't show it when you browse or search for it. Instead please copy the line %PROGRAMDATA%\SoftPerfect\NetWorx and paste it in the File name field in the Open Database dialog of the DB Browser. Then click Open or press Enter. This will take you directly to the target folder without the need to look for it. After that, either go to the Browse Data tab, sel
Re: How to remove/disable NetWorx password
2 years ago, by Ann in NetWorx Forum
This is definitely not caused by NetWorx update. This simply means that a password for the access to NetWorx settings was set. If it were not you, then perhaps someone else with access to your computer did, e.g. a family member. This article explains how you can recover the password and regain access to the entire NetWorx app.
Re: How to scan for files within a user profile
2 years ago, by Ann in Network Scanner Forum
Yes, it is possible to scan for files within the profile of a logged-on user. You can slightly modify the script under Options - Remote Scripting - Check each user shortcut. That script takes user names from another column and then verifies the existence of a file. You could simply change the source column name to "Logged User" and modify the rest of the script to suit your requireme
Re: How to remove or hide taskbar graph
2 years ago, by Ann in NetGenius Forum
To hide the graph and display only the speed numbers in the taskbar, simply move the mouse to the left side of the taskbar graph, then click it and drag it to the right, making the extension area narrower. Once it's narrow enough, the graph will be hidden, and only the speeds will remain.
Re: Latency/delay is not perfectly random
2 years ago, by Ann in Connection Emulator Forum
Thank you for providing feedback on the latency test findings. We have rerun the tests with the delay of 100-300ms, and the results were mixed. During the first session, the ping times edged up towards 200+ milliseconds, like in your case. However, in the second session, after a reboot, there was an even distribution between 100 and 300ms. Based on this analysis, there may be two factors at pla
2 years ago, by Ann in RAM Disk Forum
While Primo may have the option to create disks that are not preserved when the system is rebooted, SoftPerfect RAM Disk also offers this functionality, and it doesn't require deleting its RAM disks: If you unmount a RAM disk before rebooting, it won't be mounted at the next startup. SoftPerfect RAM Disk remembers which disks were mounted or unmounted before the last shut down/reboot, and next
Re: Some menus and buttons are missing
2 years ago, by Ann in Bandwidth Manager Forum
Yes, the trial is fully-featured, and thus has exactly the same interface as the licensed version. You are missing some interface elements because you are using a limited access password. Have a look at the bottom-left corner of the main window of your Bandwidth Manager. You will see that is says "Limited access to localhost". You need to log in with your full access password to acces
Re: How to integrate Nmap on macOS
2 years ago, by Ann in Network Scanner Forum
Simply press Shift+Command+G in the Open Folder dialog. This will allow you to enter any custom path, and this works in any Open Folder dialog on macOS.
Re: How to integrate Nmap on macOS
2 years ago, by Ann in Network Scanner Forum
Try choosing /usr/local/bin, it should then locate the Nmap binary within that folder.
Re: Usage history retention period
2 years ago, by Ann in NetWorx Forum
Usage data is stored indefinitely (unless the user deletes it), with 1-hour granularity. This data is not presented as a graph, but it can be viewed in the Usage Reports in detail down to the hour, as shown in the screenshot below. The graph view displays one hour of data with 1-second granularity. So you can scroll back up to one hour, provided NetWorx app has not been restarted during that ti
Re: Output files are not created sometimes
2 years ago, by Ann in Network Scanner Forum
It is probably related to the console output buffering. As the Network Scanner is not a true console program, it attaches directly to a parent console when printing its progress. Try adding "start /B /wait" to the beginning of your command, like this: start /B /wait netscan.exe /hide /config ...
Re: The effect of "Mount as Removable" option
2 years ago, by Ann in RAM Disk Forum
Making any disk 'Removable' essentially disables Windows file caching for that disk. The caching system is disabled to prevent data loss in case the disk is suddenly removed (e.g. a USB stick is pulled out). Without caching, reading and writing to a removable drive is a little slower than to a regular drive. Due to this decrease in disk performance, we don't recommend ticking 'Mount as Removab
3 years ago, by Ann in WiFi Guard Forum
There were a couple of tiny improvements, which have subsequently been added to the official release files available for download from WiFi Guard product page. The changes were so small that they did not earn a changelog entry and a version number increase. If you have already got the latest version, you can keep using it without updating anything. But if you download the current application f
3 years ago, by Ann in WiFi Guard Forum
ms means milliseconds. In your example: "192.168.2.1" is the IP address of the device (network connection identifier of the device). "14-35-8B-01-67-50" is the MAC address of the device (physical identifier of the device). "1 ms" is Round-Trip Time (RTT). It shows how long it took to receive a response from that device. In this case it took 1 millisecond. &quo
Re: Suggestion: Add more custom "friendly" columns
3 years ago, by Ann in Network Scanner Forum
Thank you for the suggestion. It looks like a good idea, so we have just implemented Associated Data, which is custom columns support under Friendly Host Names. Please download the new build to test this feature.